Report writing

Internship Report

First week, it was really awesome. Its first experience for me here in US. So, I really enjoy in my position as a donor ambassador and assist donors through the blood donation process.

On the first day of Internship, I was given an Introduction by the Agency (American Red Cross) Director, Ms. J.C. She introduced me to other agency staff, showed me my office site, and gave me little tour of agency showing the agency office, kitchen and storage room (room housing stuff necessary for various agency activities and other office material. She then made me familiar with online American Red Cross website and asked me to complete a series of online and face to face training activities. She also told me about the various activities, events and programs which the agency organizes at certain time periods along such smoke alarm programs and some programs for kids. She provided me the link to website access to EDGE, the online American red cross portal which houses all the online trainings I had to undergo while being an intern. EDGE stands for Engagement, Development, Growth and Education. Each week I had to undergo a series of online trainings and occasionally face-to-face training.

During Week 1, I took the training on Basic food safety. The online Basic Food Safety 3.0 course instructs in English and Spanish on the topics of safe food preparation, handling and serving: foodborne illness, personal hygiene, handwashing, time & temperature, the food flow process, contamination and sanitation. At the end of training, I took a graded quiz and a certificate of completion was awarded to me. I also too social basics training, based on social philosophy, standards of practice and communication guidelines. The training helped me to get an overview of American red cross social engagement and learn some practical tips how to be a red crosser in the digital space.

W1 & W2. 1/An Introduction orientation, 2/Using EDGE as a Learner, 3/Mass Care: an overview, 4/Basic Food Safety, 5/Bulk Distribution Fundamentals.

EDGE: The purpose of this course is to help you with the basics of using EDGE as a Learner, After completing this course, you will be able to: Navigate the Home Page in EDGE Use the Transcript Pages in EDGE Search and Register for Training Contact EDGE Support

Mass Care: an overview: is a basic, web-based and instructor-led course that provides an introduction to the Mass Care activities. The course introduces participants to the Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification services that are provided by Mass Care to people affected by disaster. Participants will learn how to become involved in Mass Care roles.

The purpose of this course is to provide an overview of the Mass Care activities of Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification.

Basic Food Safety: eStart introduces the non-management food-handler to critical issues of safe food handling & preparation, equipping them with all the practical skills and knowledge required to be a part of the food flow process. Class of HMD 211 call (Human nutrition), Human nutrition deals with the provision of essential nutrients in food that are necessary to support human life and health.

Blood Drive I got learning some Requirements like (RAPIDPASS ) ‘technology allows donors to complete pre-donation reading and answer health history questions from a personal computer or mobile device prior to arriving at a blood drive or donation center. Donors can then print their RapidPass or show the PDF on their mobile device when they arrive to donate. Red Cross staff scan the RapidPass form, review the donor’s answers and complete all other aspects of the health history exam. RapidPass may reduce the time donors spend at blood drives by up to 15 minutes’. “Red Cross”

Bulk Distribution Fundamentals: is a web-based course that provides an introduction to the roles and responsibilities of the Bulk Distribution worker. The course introduces the types of products the Red Cross provides to people affected by a disaster, methods of distribution, requisite  safety procedures.

Bulk Distribution workers provide items essential to basic survival, cleanup and sanitation as quickly and equitably as possible to individuals affected by disaster. You will distribute items via mobile delivery or at fixed sites. You are responsible for your own safetyyou have safety questions or concerns, ask your supervisor. A Disaster Requisition (Form 6409) is used for requesting items from Logistics . A Bulk Distribution Daily Site or Route Record is used for recording inventory at the start and end of a day or delivery run. The Distribution Handbook provides current guidance about how to perform each task.

W3. 1/Disaster Mental Health Fundamentals, 2/ Blood Drive

Disaster Health Services: The course presents real-life stories to illustrate the services that Disaster Mental Health workers provide to people affected by disaster.

Blood Drive I got learning some Requirements by Donation Type:

Whole Blood Donation:

Donation frequency: Every 56 days

You must be in good health and feeling well

Male donors must be at least 17 years old in most states, at least 5'1" tall and weigh at least 130 lbs

Female donors must be at least 19 years old, at least 5'5" tall and weigh at least 150 lbs

Power Red donation: it mean during a Power Red donation a donor gives a concentrated does of red cells, the part of blood used every day for those needing transfusions as part of their care.

Donation frequency: Every 112 days

Platelet : platelet donations are collected at select Red Cross donation centers only.

A single donor platelet product contains about six times as many platelets as unit of platelets obtained from whole blood

W4. & W5. 1/CPR+First Aid, 2/Handling a Crisis Call.

 CPR+First Aid: It was blended Simulation Training, which offers you the opportunity to learn online and complete your hands-on training in a classroom setting.

Handling a Crisis Call: Disaster Mental Health has created a Job Tool and training for disaster dispatchers and call center agents to improve their performance and confidence when handling crisis calls. This onehour scenario-based web-based training addresses suicidal, homicidal and endangered callers. -All disaster dispatch employees and volunteers will be required to complete this training annually, including passing a final role playbased assessment administered by a Disaster Mental Health responder. - All disaster call center agents will be required to take the training before starting their first shift. They will not be required to participate in the role play-based assessment unless they request it through their supervisor. 1. State the general rules of interaction 2. Identify a caller who is at risk of harming themselves (suicidal) 3. Identify a caller who is at risk of harming others (homicidal) 4. Identify a caller who is at risk of immediate harm by another (e.g. domestic violence) 5. Explain the procedure for connecting a caller in crisis with an emergency referral resource 6. Describe the post-call protocol 7. Describe possible emotional/physical reactions to handling a crisis call 8. Describe stress-reduction techniques to use after handling a crisis call 9. Apply # 1-7 in typical situations

W6. Disaster Health Services Fundamentals1.

The course provides participants with an inside look at the services that Health Services workers provide supporting regional disaster responses.

W7. Disaster Health Services Fundamentals2, 2/Shelter Fundamentals. 3/ Did a two days Donation Rising for American Red Cross Disaster Relief.

Disaster Health Services Fundamentals2: The course provides participants with an overview of the services that Disaster Health Services workers provide on a large-scale disaster response.

Shelter Fundamentals: In times of disaster, American Red Cross workers provide safety, shelter, meals and a caring presence to people in communities around the United States and its territories. By joining the premier sheltering agency in the country, you are providing hope and stability to individuals who need it most. Working at a Red Cross shelter is a rewarding experience that will allow you to make a positive impact on many lives. Course Overview Disaster can strike at any time. Knowing what to do beforehand is vital to providing shelter clients with the safety and comfort they’ll need. This course is designed to help prepare you for the roles and responsibilities that you will perform at a Red Cross shelter. It will provide you with general information about the tasks you will perform, as well as specific procedures you’ll need to know. The modules in the course are organized around the sheltering process, focusing on the areas where you will be most involved: resourcing, opening, operating and closing the shelter.

Donation Rising for American Red Cross Disaster Relief at two different locations.

Webcite

https://www.redcross.org/about-us/news-and-events/news/RapidPass-Mobile-Offers-More-Convenience-for-Blood-Platelet-Donors.html