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Mywork.docxInternship Report
First week, it was really awesome. Its first experience for me here in US. So, I really enjoy in my position as a donor ambassador and assist donors through the blood donation process.
On the first day of Internship, I was given an Introduction by the Agency (American Red Cross) Director, Ms. J.C. She introduced me to other agency staff, showed me my office site, and gave me little tour of agency showing the agency office, kitchen and storage room (room housing stuff necessary for various agency activities and other office material. She then made me familiar with online American Red Cross website and asked me to complete a series of online and face to face training activities. She also told me about the various activities, events and programs which the agency organizes at certain time periods along such smoke alarm programs and some programs for kids. She provided me the link to website access to EDGE, the online American red cross portal which houses all the online trainings I had to undergo while being an intern. EDGE stands for Engagement, Development, Growth and Education. Each week I had to undergo a series of online trainings and occasionally face-to-face training.
During Week 1, I took the training on Basic food safety. The online Basic Food Safety 3.0 course instructs in English and Spanish on the topics of safe food preparation, handling and serving: foodborne illness, personal hygiene, handwashing, time & temperature, the food flow process, contamination and sanitation. At the end of training, I took a graded quiz and a certificate of completion was awarded to me. I also too social basics training, based on social philosophy, standards of practice and communication guidelines. The training helped me to get an overview of American red cross social engagement and learn some practical tips how to be a red crosser in the digital space.
W1 & W2.
1/An Introduction orientation,
2/Using EDGE as a Learner,
3/Mass Care: an overview,
4/Basic Food Safety,
5/Bulk Distribution Fundamentals.
EDGE: The purpose of this course is to help you with the basics of using EDGE as a Learner, After completing this course, you will be able to: Navigate the Home Page in EDGE Use the Transcript Pages in EDGE Search and Register for Training Contact EDGE Support
Mass Care: an overview: is a basic, web-based and instructor-led course that provides an introduction to the Mass Care activities. The course introduces participants to the Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification services that are provided by Mass Care to people affected by disaster. Participants will learn how to become involved in Mass Care roles.
The purpose of this course is to provide an overview of the Mass Care activities of Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification.
Basic Food Safety: eStart introduces the non-management food-handler to critical issues of safe food handling & preparation, equipping them with all the practical skills and knowledge required to be a part of the food flow process. Class of HMD 211 call (Human nutrition), Human nutrition deals with the provision of essential nutrients in food that are necessary to support human life and health.
Blood Drive I got learning some Requirements like (RAPIDPASS ) ‘technology allows donors to complete pre-donation reading and answer health history questions from a personal computer or mobile device prior to arriving at a blood drive or donation center. Donors can then print their RapidPass or show the PDF on their mobile device when they arrive to donate. Red Cross staff scan the RapidPass form, review the donor’s answers and complete all other aspects of the health history exam. RapidPass may reduce the time donors spend at blood drives by up to 15 minutes’. “Red Cross”
Bulk Distribution Fundamentals: is a web-based course that provides an introduction to the roles and responsibilities of the Bulk Distribution worker. The course introduces the types of products the Red Cross provides to people affected by a disaster, methods of distribution, requisite safety procedures.
Bulk Distribution workers provide items essential to basic survival, cleanup and sanitation as quickly and equitably as possible to individuals affected by disaster. You will distribute items via mobile delivery or at fixed sites. You are responsible for your own safetyyou have safety questions or concerns, ask your supervisor. A Disaster Requisition (Form 6409) is used for requesting items from Logistics . A Bulk Distribution Daily Site or Route Record is used for recording inventory at the start and end of a day or delivery run. The Distribution Handbook provides current guidance about how to perform each task.
W3.
1/Disaster Mental Health Fundamentals,
2/ Blood Drive
Disaster Health Services: The course presents real-life stories to illustrate the services that Disaster Mental Health workers provide to people affected by disaster.
Blood Drive I got learning some Requirements by Donation Type:
Whole Blood Donation:
Donation frequency: Every 56 days
You must be in good health and feeling well
Male donors must be at least 17 years old in most states, at least 5'1" tall and weigh at least 130 lbs
Female donors must be at least 19 years old, at least 5'5" tall and weigh at least 150 lbs
Power Red donation: it mean during a Power Red donation a donor gives a concentrated does of red cells, the part of blood used every day for those needing transfusions as part of their care.
Donation frequency: Every 112 days
Platelet : platelet donations are collected at select Red Cross donation centers only.
A single donor platelet product contains about six times as many platelets as unit of platelets obtained from whole blood
W4. & W5.
1/CPR+First Aid,
2/Handling a Crisis Call.
CPR+First Aid: It was blended Simulation Training, which offers you the opportunity to learn online and complete your hands-on training in a classroom setting.
Handling a Crisis Call: Disaster Mental Health has created a Job Tool and training for disaster dispatchers and call center agents to improve their performance and confidence when handling crisis calls. This onehour scenario-based web-based training addresses suicidal, homicidal and endangered callers. -All disaster dispatch employees and volunteers will be required to complete this training annually, including passing a final role playbased assessment administered by a Disaster Mental Health responder. - All disaster call center agents will be required to take the training before starting their first shift. They will not be required to participate in the role play-based assessment unless they request it through their supervisor. 1. State the general rules of interaction 2. Identify a caller who is at risk of harming themselves (suicidal) 3. Identify a caller who is at risk of harming others (homicidal) 4. Identify a caller who is at risk of immediate harm by another (e.g. domestic violence) 5. Explain the procedure for connecting a caller in crisis with an emergency referral resource 6. Describe the post-call protocol 7. Describe possible emotional/physical reactions to handling a crisis call 8. Describe stress-reduction techniques to use after handling a crisis call 9. Apply # 1-7 in typical situations
W6.
Disaster Health Services Fundamentals1.
The course provides participants with an inside look at the services that Health Services workers provide supporting regional disaster responses.
W7.
1/Disaster Health Services Fundamentals2,
2/Shelter Fundamentals.
3/ Did a two days Donation Rising for American Red Cross Disaster Relief.
Disaster Health Services Fundamentals2: The course provides participants with an overview of the services that Disaster Health Services workers provide on a large-scale disaster response.
Shelter Fundamentals: In times of disaster, American Red Cross workers provide safety, shelter, meals and a caring presence to people in communities around the United States and its territories. By joining the premier sheltering agency in the country, you are providing hope and stability to individuals who need it most. Working at a Red Cross shelter is a rewarding experience that will allow you to make a positive impact on many lives. Course Overview Disaster can strike at any time. Knowing what to do beforehand is vital to providing shelter clients with the safety and comfort they’ll need. This course is designed to help prepare you for the roles and responsibilities that you will perform at a Red Cross shelter. It will provide you with general information about the tasks you will perform, as well as specific procedures you’ll need to know. The modules in the course are organized around the sheltering process, focusing on the areas where you will be most involved: resourcing, opening, operating and closing the shelter.
Donation Rising for American Red Cross Disaster Relief at two different locations.
BLOOD DRIVE: TO BE UESED TO THE SECTIONS ABOUT BLOOD DRIVE.
I like to mention that in past 7th Weeks other than these online trainings, I actively took part at blood drive events being help at Holiday Inn, each week. Not only that I worked along with other fellow volunteers and Interns. My job during blood drive was to assist the paramedics and other staff. I also had to work at the front desk to greet the people coming for blood donations and to assist them with registration process. I would also follow up with people once they have donated the blood and to assist them with their future appointments.
But starting from week 8th was increasing blood drive because of the shortage on the blood. So I worked more at blood drive. And also because of (COVID-19) coronavirus pandemic we started to add some extra step to make sure everybody is safe like check temperature, a social distance between donor at waiting, also providing hand sanitizer and mask to the donor.
Lead donor Ambassador:
Because American red cross adding multi blood drive location I have managed the place between me and my fellow volunteers and Interns to cover most of them
I learned:
- How to use your leadership skills
- To help donors understand the mission
- How to look to changes and get new programs
- Recruit and mentor new donor ambassadors
Blood Donor Ambassador: The role of a donor ambassador is to provide excellent and enthusiastic customer service and enhance the donor experience.
prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
W8.
Blood Drive,
1/Psychological First Aid: Helping Others in Times of Stress.
2/Public Affairs Essentials.
Every one of the courses and web based preparing which I have taken on Psychological First Aid particularly helping other in the midst of stress is an essential dimension preparing that gives a system to the understanding the components that influence pressure reactions in a fiasco alleviation specialists and the customer Administrations. The course presents the standards of mental medical aid and rules adversary when to allude to a fiasco emotional well-being specialist.
Psychological First Aid: Helping Others in Times of Stress : Psychological First Aid: Helping Others in Times of Stress is a basic level web-based, instructor-led and virtual instructor-led course that provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve. The course introduces the principles of psychological first aid and guidelines for when to refer to a Disaster Mental Health worker. Participants engage in practice exercises and a review of the course content. All formats cover the same content. Participants have the option of choosing the format that is best suited to their learning preferences.
Public Affairs Essentials : p>Public Affairs Essentials is a basic level, web-based course. The course provides a general overview for Red Cross volunteers and employees who may have contact with traditional media, or use social engagement sites such as Facebook and Twitter.</p>
W9.
Blood Drive,
1/Compensation Foundations,
Compensation Foundations: This course will build your knowledge of compensation foundations and provide a high level overview of the philosophy of compensation at the Red Cross. It is intended to be taken with the required blended resources, What makes us feel good about our work by Dan Ariely Who should attend: People managers, including supervisors, managers, directors or anyone with direct reports, whether employees, volunteers or both.
W10.
Blood Drive,
1/Workforce Planning,
2/Casework and Recovery Planning Management
Casework and Recovery Planning Management : Building on Recovery Fundamentals, this course covers the skills and knowledge those in supervisory roles need to effectively prepare, plan, and supervise casework tasks and team members, to provide casework supervisor reviews, to close or transition client cases, and to gather and report data and knowledge for oversight and organizational improvement.</p> <p><em>Prerequisites:</em></p> <ul> <li>Disaster Cycle Services Overview</li> <li>Recovery Services: An Overview</li> <li>Recover Fundamentals</li> <li>Psychological First Aid</li> </ul>
Workforce Planning: Overview This session will build your awareness of workforce planning and provide a high level overview of the philosophy of workforce planning at the Red Cross. It is intended to be taken with the following required blended resources: VILT module: Attracting, Motivating and Retaining Employees Self-paced module: Workforce Planning Video: What makes us feel good about our work by Dan Ariely Who should attend: People managers, including supervisors, managers, directors or anyone with direct reports, whether employees, volunteers or both. Target Audience Supervisors, Managers, Directors, anyone with direct reports, whether employees, volunteers or both. Prerequisites N/A Expected Duration 30 minutes Lesson Objectives • Describe benefits of workforce planning • Identify the risks of not implementing workforce planning • Identify the five key workforce planning steps available to all managers • Locate resources to assist in workforce planning efforts
W11.
3Blood Drive,
1/Introduction to Affirmative Action
2/ Diversity Sensitivity and Awareness
Introduction to Affirmative Action: Introduction to Affirmative Action teaches HR professionals and hiring managers the basics of laws that govern affirmative action regulation. This course ensures you and your staff have basic knowledge of requirements. Companies benefit, and can significantly reduce the likelihood of discriminatory practices, by having employees who make thoughtful decisions with AA/EEO laws in mind. Who should attend: recruiters, hiring managers, HR .professionals new to affirmative action, and HR professionals looking for a refresher.
Diversity Sensitivity and Awareness v4.0: This course provides an in-depth review of the principles of Diversity and Inclusion, and how these principles are applied at Red Cross.
Reunification Fundamentals: <p><em>Reunification Fundamentals </em>is a basic level web-based course for disaster responders who conduct tasks associated with Reunification when supporting disaster relief operations (DROs).</p> <p>Disaster workers who took the previous <em>Safe and Well Linking</em> <em>Fundamentals</em> are required to take this new course within the next 6 months (by December 2018) or before deploying to a disaster operation in the Reunification activity.</p> <p>Due to the individual interactivity built into the design of this web-based course, the course delivery cannot be altered for an in-person training.</p> <p><em>Prerequisites:</em></p> <ul> <li>Disaster Cycle Services: An Overview</li> <li>Mass Care: An Overview</li> </ul>
Reunification Fundamentals is a basic level web-based course for disaster responders who conduct tasks associated with Reunification when supporting disaster relief operations (DROs).
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