Dr. Rachael Malk

Khoa Luong

To apply my skills and 2 year experience from working at the PNC bank into real estate area. Skilled at communicating with clients and making business recommendation.

Offer highly professional attitude and analytical skill.

Work experience

Branch Sales and Service Representative PNC bank

Consulted customers with bank account issues Opened and oversaw customers’ accounts Offered appropriate products and services to customers based on their needs Trained occasionally new employees to use system and to have conversation with customers Helped my branch win Branch of the Region award for performing great work

0 3 /2 01 7 – 0 8 /2 01 9 B U R K E , V A ,   U N I T E D STAT E S

Cash Management Service Teller Loomis Armored Corp

Processed daily money transactions Processed clients’ orders and secured money in bags based on order tickets Verified money vault total at end of day

0 7/2 01 6 – 0 3 /2 01 7 S P R I N G F I E L D , V A ,   U N I T E D STAT E S

Event Specialist Advantage Solutions

Presented products and consulted customers based on individual need and interest Successfully improved consumer buying experience through customer satisfaction survey

1 0 /2 01 5 – 0 3 /2 01 6 C H A N T I L LY ,   U N I T E D STAT E S

Education

Business Administration | Bachelor's Strayer University

0 6 /2 01 6 A R L I N G TO N , V A ,   U N I T E D STAT E S

Education

Civil Engineering | Associates Northern Virginia Community College

0 5 /2 01 2 A N N A N D A L E , V A ,   U N I T E D STAT E S

Skills

Microsoft Office Suite Calyx Point Understanding of Loan Processor position Customer Service Communication

Strengths

# Analytical and problem-solving skill in a fast-paced environment # Ability to work as an individual and as a team member # Detail-oriented with ability to understand what new business customers need # Ability to prioritize multiple tasks within team environment # Interpersonal skill

7734 Donnybrook Court, #106, Annandale 22003, United States

7033406779 [email protected]