Create 20 Questions and answers for an interview, due April.20th

Jason Wu 4804 Harley Court

Burnaby, British Columbia, V5H 4A8 (604) 727-5887

[email protected]

Summary I know I have responsibilities such as planning, budgeting, staffing and supervising the Front Office Assistants. I can work in almost any industry and I need to ensure guidelines and standards are respected.

Produced excellent customer service scores and well-trained staff by focusing on management from the lobby Led the rollout of new Renaissance brand initiatives, including FOH training, and ensured compliance Collaborated with staff in the development of various initiatives designed to assist in meeting customer service goals Mentored and developed all members of staff, assisted 5 members in obtaining positions of greater responsibility Consistently achieved budgeted financial goals while maintaining consistent service standards

Burnaby, BC March 2018

Richmond, BC March 2020

Burnaby, BC January 2018 - March 2018

Education Byrne creek secondary school High school

Volunteered on a monthly basis to prepare meals at the local community food bank Currently completing courses in computer science, robotics and statistics

Vancouver premier college hotel management

learned everything about hospitality

Skills Microsoft office Excel Customer care Customer service Sales

Experience volunteer Tutoring

Provide support and assistance to students throughout the school day Update bulletin boards in accordance to lesson plans Maintain a safe, stimulating classroom for [how many] students each year Participate in faculty meetings and parent-teacher meetings Evaluate and document student progress