project for use Marxism analyzing a film or music
Muzak as the Sonic Potential of Capital Alec Hall March 2009 Supervised by Jerry Balzano
Introduction
The occurrence of programmed music1 in quotidian spaces has become so typical today
that when one enters music-free environment, its absence is noticeably evident.2 The
explanation behind its widespread presence is indeed complex, but making sense out of
Muzak as a phenomenon requires a high degree of interpretational specificity.
It is often bemoaned that the contemporary listening public is no longer interested
in the possibilities of the sublime in the work, and that the “general public’s apathy to any
aspect of music other than its power to soothe the nerves after a hard day in the office, is
a symptom of the decline of the sense of music as intellectual adventure,” bringing us
ever further along “the dangerous path into the abyss of muzak.”3 This institutional trope
of the contemporary music world is too often regarded as fact, rather than opinion,
however, and as the sentence referring to Muzak demonstrates, a secondary narrative is
covertly advanced inside the polemic where Muzak’s existence is to be read as a fall from
grace from the Great Musical Tradition; Muzak is a dangerous perversion of the
wondrous and mystical qualities of art where they have become instead a “powerful
source of cultural corruption.”4 What this reading of Muzak qua perversion of sacred
traditions implies, however, is in effect, a grand un-reified edifice of a pure (western)
culture that has remained untouched and isolated from any of the mediating effects of
capital. Of course, given the role of capitalization in assisting the production and
dissemination of these works throughout history (and indeed the publication mechanisms
1 Usage of the term ‘programmed music’ is freely interchangeable in this essay with other nomenclatures, such as ‘Muzak’ and ‘elevator music’. 2 For a more exhaustive article on the statistics of the use of programmed music see: Sterne, 1997. 3 “Music or Muzak?” The Musical Times. Vol. 141, No. 1870 (Spring, 2000) 4 Ibid
that allow such tropes to gain traction in the first place), this reading of Muzak is
problematic at best. Nevertheless, despite the fact that the materials of programmed
music are entirely derived from this mystified cultural order, programmed music is
exogenous to it and threatens to destabilize its integrity. Furthermore, because Muzak as
a genre has no restrictions on the source of its musical materials, the traditional notion of
‘high’ art that Muzak is accused of corrupting has to be transposed, as it were, onto a
common hierarchical ground with exactly the type of art that a gradational model of
hierarchical culture would consider to be ‘low’. In other words, if Muzak can draw upon
any style of music for its content, then perhaps its greatest accomplishment is not the
successful real-world application its creators had imagined, but instead it demonstrates
that in spite of the perceived chasm between ‘high’ and ‘low’ musical art forms, it
manages to flatten these categories into a single unified space by highlighting the
essential musical quality in every putative level of aesthetic hierarchy. This critique
makes it thus quite apparent that the model of Muzak as force of cultural corruption
contains serious structural flaws, compelling one to seek a more consistent reading
elsewhere. What this paper proposes instead is that programmed music does not represent
a debasement of any established cultural norms, whether elite or vulgar, but instead that it
represents an evolutionary progression. Muzak as an entity is neither a reactionary force
nor a cultural force; rather it represents the natural evolution of the artificial management
of sounds in late capitalist economies.
Initial distinctions between programmed and non-programmed music
Jonathan Sterne states, “If all music is ethnic music then the ethnicity of programmed
music is capitalism”.5 Pursuing this ontological trajectory further, if all systems have
ideologies, than the ideology of capitalism is the subjugation of all other concerns to the
reproduction of capital. If this is our model then, one can infer that the pursuit of artistic
endeavors in modes of capitalist exchange is contained within a purely functional
structure; if cultivating the aesthetic value of a product results in increased profitability,
there is no reason not to engage such a development (indeed such an action might
potentially even be an imperative). However, the development of art for art’s sake is
typically dependant on philanthropy and/or public arts council support and to view the
epistimelogico-metaphysical advances that new artworks provide as ‘profitable’ would
require a radical re-orientation in the justice matrix of late capitalism. Thus if the
ethnicity of programmed music is capitalism then its existence as an aesthetic object is
ultimately predicated upon it functioning in such a way that it augments the flow of
capital to whatever it is associated with.
With Sterne’s point in mind, Muzak has (at least) three qualities that, despite the
indivisible aspect of its relationship to other musics qua aesthetic moment/object,
determine its essence to be a functional one and setting it apart other forms of art as such.
The first essential distinction is that Muzak is fashioned through a stringently
reproducible formula of production. While many artists systematize their technique in
many respects, Muzak is not so much created as it is assembled. Indeed the Muzak
headquarters (or any other similar production facility) should be thought of as a music 5 Sterne, Jonathan. Sounds Like the Mall of America. Ethnomusicology. Vol. 41, No. 1 (Winter, 1997)
factory. The second difference between programmed and non-programmed music is that
programmed music is heard exclusively in spaces mediated, either directly or indirectly,
by the exchange of capital. Music not inspired by capital strives for a physical context of
reproduction that will provide a meaningful and spiritually fulfilling experience for the
audience.6 The diffusion of programmed music, on the other hand, is not destined for the
concert hall, but for the awkward and uncomfortable spaces like doctor’s waiting rooms,
elevators and airport terminals. Lastly, the third distinctive aspect of programmed music
is that it serves an agenda that is specifically officiated by its creators—the intentionality
of such an aesthetic object is essentially simple in its dimensionality. The multiplicities
implicit to both the construction of the ‘genuine’ artwork and in the qualities of
subjective interpretation of the work create a sharp divide between the respective ethos of
programmed music and art music.
What does this mean in the broader context; however, taking Sterne’s point into
account that programmed music represents the natural evolution of the organization of
sounds in capitalist modes of social organization? To begin with, it is important to take
stock of the places where programmed music is employed and what the possible goals of
its use might be. While it is true that anyone could buy a recording of Muzak and simply
play it at home, the crucial aspect of Muzak’s existence is that by and large, its
occurrence as a sonic phenomenon happens independently of one’s volition. Entering into
a hotel lobby or a shopping mall, the precisely selected and subsequently arranged
melodies are always already there. For example, the concept of a shopping mall without
6 One might argue against this point by referring to bands like Throbbing Gristle, whose performances are motivated by a desire to always ‘disappoint’ the audience. On the contrary, however, when actively expecting disappointment, the outcome is so complex that a degree of satisfaction will always be present. Tom Johnson’s piece Failing is an excellent example of regarding disappointment in a positive light.
an accompanying soundtrack would be inconceivable—the architectonics of the post-war
consumption exercise called ‘shopping’ is incomplete without a musical backdrop.
Nevertheless, because the individual is powerless to stop, or even change the
programmed music in the slightest way, the “music becomes a form of architecture.
Rather than simply filling up an empty space, the music becomes part of the consistency
of that space. The sound becomes a presence, and as that presence it becomes an essential
part of the building's infrastructure.”7 Indeed programmed music strives not to call
attention to itself but rather to become merely one architectural element among others.
This feat of perceptual anonymity is attained because at the very core of its
aesthetic essence, Muzak is monophonic. Through a methodical process of fabrication,
familiar tunes are taken from their original context and undergo profound rearrangement
in timbre, texture and structure. Despite any subtle timbral variations in the arrangement
or interesting and unexpected twists in the form a Muzak-ified song might take, there is
never anything greater than the semblance of polyphony in the writing. The elemental
aspect of western music since the beginnings of organum until certain composers of the
20th century is discarded and instead there is an aesthetic entity that borrows material
implying polyphony, yet these themes are presented in an isolated and monophonic
fashion. By doing this, the melody itself, and its lack of traditional developmental paths
and structures, becomes through its refreshed staticicity, as it were, a kind of architectural
element. The objective when arranging programmed music then is finding the right
balance between a type of music which “sounds like music” to the inattentive passer-by,
but stays firmly enough in the background so as not to attract attention to its bizarre
aesthetic form. In Ronald Radano’s excellent essay on programmed music, he explains 7 Sterne, Jonathan. Sounds Like the Mall of America. Ethnomusicology. Vol. 41, No. 1 (Winter, 1997)
how if an original song contains a vocal element, it will always be omitted
Muzak's arrangers omit the vocal parts and lyrics that might call attention to themselves. ‘The minute you use words,’ explains Muzak's Jane Jarvis, ‘you call up contemplative thinking and people begin to have opinions.’ Vocal parts, she also suggests, would introduce a humanizing element that might attract public notice.8
Radano also explains how the original instrumentation is scrapped for more non-intrusive
timbres, such as strings and quiet woodwinds, or sometimes as a polite jazz quartet in
more contemporary Muzak releases. Most important to note, however, is his discussion
of the new arrangements given to existing songs. In a description of the Muzak re-
production of the Barry Manilow version of Bruce Johnston’s I Write the Songs, Radano
concludes his analysis by stating that
The transparency and obviousness of the arrangement reveals, paradoxically, complexity in intent. Through conventional means, the arranger reproduces literally both the melody and form of a highly familiar popular song, thereby minimizing the introduction of new-and potentially interesting-musical stimuli. Yet the arranger also varies the texture by changing instrumentation and by employing typical arranging conventions that, while innocuous and banal, help to reduce monotony and keep forward motion steady. Accordingly, the programmed arrangement maintains a delicate balance between interest and convention, preserving the work's anonymity even as it exists so centrally within the everyday sonic landscape.9
What Radano has described here in other words, and ostensibly what all successful
programmed music must be, is essentially the Deleuze-Guattarian concept of the Refrain.
8 Radano, Ronald M. Interpreting Muzak. American Music. Vol. 7, No. 4 (Winter, 1989), p. 450 9 Ibid
Muzak as Refrain
Developed in A Thousand Plateaus, the refrain is outlined primarily as a territorializing
device, which according to Ian Buchanan serves three functions.
“It comforts us by providing a rough sketch of a calming and stabilizing, calm and stable, centre in the heart of chaos. It is the song the lost child, scared of the dark, sings to find his or her way home. The tune also creates the very home we return to when our foray into the world grows wearisome.”10
Central to the idea of the refrain is the notion of a home—the refuge of the individual
within the schizophrenic reality of late capitalism. The home is territorial by nature, it is a
space created to keep out the forces of chaos that is delimited and encircled by
“landmarks and marks of all kinds,” of which “Sonorous or vocal components are very
important: a wall of sound, or at least a wall with some sonic bricks in it.”11 For Deleuze
and Guattari music represents a de-territorializing force, it moves toward the eradication
of codes, to the interfacing of the individual with the world in such a way as to “join with
the forces of the future, cosmic forces… to join with the World, or meld with it.”12 While
on the other hand, the refrain “recodes, or overcodes, which does not mean it restores
order, as though music were chaos, but rather means it attempts to constrain variation by
regulating it.”13 This idea of variation represents precisely that which Muzak is employed
to regulate. The ambient noises that a building’s infrastructure creates, or the rowdy
exhortations of unsupervised teenagers in a mall all pose survival level threats to the
established order of consumer capitalism. The subtle micro-tonalities of the naturally
10 Buchanan, Ian. Deleuze and Pop Music. Australian Humanities Review. Issue 7 (August 1997) 11 Deleuze, Gilles, and Guattari, Felix. A Thousand Plateaus, Trans. Brian Massumi. Minneapolis: University of Minnesota Press, 2005, p. 311 12 Ibid 13 Buchanan, Ian. Deleuze and Pop Music. Australian Humanities Review. Issue 7 (August 1997)
occurring sound world in capitalized spaces represent an unwanted byproduct of the
required edifices used to sustain the flow of capital. The result is that programmed music
comes into existence as an attempt to smooth over the unavoidable flaws in the
environment of consumption. Muzak is in one manner of thought an acoustical
wallpaper; it is a tool with which one can conceal and disguise the aleatoric noise content
of the built environment of capitalism. Uncontrollable elements, whether the minutiae of
everyday physical mechanics, or the unpredictable macro-level disturbances of events
like car crashes, accidents resulting in the (often noisy) destruction of property, or
emotional outbursts between individuals represent at the very least the silhouette of
chaos, where in the streamlined purchasing environments of late capitalism, this cannot
be tolerated. Confronted with any such possibilities, the consumer would be forced to
interface with these elements in a way that might provoke thoughts and emotions
orienting the subject towards the unrealized space the larger, future world without such
hegemonic suppression of variation. Obviously such an engagement is a hindrance to the
exchange of capital, but at the crucial psychological moment of recognizing such a state,
there is a latent post-capitalist ideological framework waiting to be explored.
If, as Frederic Jameson posits, the cultural logic of late capitalism is post-
modernism, then his perspicuous analysis of the Westin Bonaventure Hotel in Los
Angeles, one of the preeminent examples of post-modern architecture, provides an
excellent example in which to apply the refrain to programmed music. The physical
layout of the building itself is so labyrinthine and anti-modern in functionality leading
Jameson to claim that it represents
“a mutation in built space itself… we ourselves, the human subjects who happen into this new space, have not kept pace with that evolution; there has been a
mutation in the object unaccompanied as yet by any equivalent mutation in the subject. We do not yet posses the perceptual equipment to match this new hyperspace…”14
Given the tendencies that chaotic elements happen to produce in systems of capitalist
exchange as just described previously, it would seem that the inability of a person to
navigate the post-modern architectural space of the Westin Bonaventure could pose
potentially devastating effects on its ability to generate profits. The building,
however, could never be complete without the constant presence of programmed
music. Going back to the refrain, in spite of the aggressively non-functional built
environment of the hotel atrium, the usage of Muzak provides for (at least most) who
enter the “means of erecting, hastily if needs be, a portable territory that can secure us
in troubled situations.”15 As Ian Buchanan paraphrases Deleuze and Guattari,
A housewife might sing to herself as she washes the dishes, or else have the radio playing in the background, and by so doing build a wall of sound around her to shelter a precious interiority, her self-created reserve of inner strength. A song also enables us to launch forth from the home it helped us to build. One ventures from home on the thread of a tune. With a song in our hearts we are able to extend indefinitely the secure interiority of the home; it is as though we take home with us wherever we go. The song is our future, a future of our own dreaming. To put it differently, we need not venture into the dark, chaotic world of the unhomely again so long as we have a song. The refrain is these three things at once, not in succession: it is a block of sound that is at once a way home, the very source of home, and the home in our hearts.16
The programmed music of the Westin Bonaventure Hotel in Los Angeles follows patterns
of use typical to that of most programmed music. In the large open expanse of the
lobby/atrium, music is always playing in the background. During the mornings and early
afternoon typical small jazz group arrangements are played, never with vocals, and as the
14 Jameson, Frederic. Postmodernism, or, the Cultural Logic of Late Capitalism. Durham: Duke University Press, 1997, p. 38 15 Buchanan, Ian and Swiboda, Marcel (Eds.). Deleuze and Music. Edinburgh: Edinburgh University Press Ltd., 2004, p. 16 16 Buchanan, Ian. Deleuze and Pop Music. Australian Humanities Review. Issue 7 (August 1997)
day progresses and the bar opens for the evening the music slowly shifts towards a more
upbeat genre, signaling to the guests that the objectified content of the contemporary
nightlife experience is beginning. Speaking to the maître d’ at the reception desk,
however, he informed me that the neither the amplitude of the music nor its aesthetic
intensity ever crosses above a consciousness level threshold where any guest would be
forced to acknowledge its presence.17
Returning to the monophonic character of programmed music with the notion of the
refrain well established, one could now observe some of the reasons why the
orchestrations and arrangements of Muzak function as they do. In order to navigate the
alienating and disorientating physical spaces of late capitalism, one must carry with one’s
self the ability, as Buchanan puts it, to erect portable territories in the face of debilitating
conditions. If music represents a force to engage the world, then any such genuine
musical moment would only serve to aggravate the sense of disconnect. Only the refrain
presents the possibility to move through these spaces unfazed and unharmed. Muzak’s
purely melodious aesthetic represents the refrain in a perfect real-world instantiation: “A
tune that sticks in your head and can be easily whistled or hummed is a refrain; a tune
that requires more than one set of lips to whistle or hum is, by virtue of this inherent
poly-vocality, becoming-musical”18
17 This information was obtained via an informal telephone interview with the Maître d’ of the Westin Bonaventure Hotel on April 14th, 2009. 18 Buchanan, Ian. Deleuze and Pop Music. Australian Humanities Review. Issue 7 (August 1997)
How to stifle dissent and subversion
To rearticulate once more the base level ideological component of capitalist systems is to
say that these economies place the reproduction of capital above all other concerns.
Implicit to this critique is the notion that any such system must also contain elements that
promote the reproduction of itself, whether in periods of relative stability or in the face of
socio-political change. Programmed music is one such element of many in the vast
arsenal of late capitalism’s defenses. While this music of the refrain is ostensibly a
functional tool that can provide for stronger corporate brand identification or to better
facilitate the navigation of a building,19 it also acts as a kind of authority figure, policing
the sonic space and mediating emotional responses to physical environments.
Entertaining the notion that Muzak represents the evolutionary arrival point of
sound organization in capitalist economies, it then becomes possible to interpret its
location in the global system of production as a commodity itself. The sheer existence of
such uncritical music according to Adorno, represents “an affirmation of the situation as
it is,” fostering a sense of total identification with “the established order” and “the total
exclusion of all that does not fit conveniently into that order.”20 As my conversation with
the Maître d’ of the Westin Bonaventure established, the music diffused into the atrium
just prior to the opening of the evening bar represents a proto-fascistic attempt to not only
encourage patrons of the hotel to engage in the evening activities either within or without
the hotel, but more importantly, reproduces a particular idea of what ‘nightlife’ means.
The upbeat, club-like music establishes specific aesthetic and semantic coordinates,
19 Sterne, Jonathan. Sounds Like the Mall of America. Ethnomusicology. Vol. 41, No. 1 (Winter, 1997) 20 Paddison, Max. Adorno, Modernism and Mass Culture. London: Kahn and Averill, 1996, p. 87
ostensibly dictating to all in the range of audibility not only what the style of subjective
experience will be inside the hotel, but also outlining an objectified form of nightlife
possibilities at the total exclusion of any potential experience that is incompatible with
such a soundtrack.
Programmed music doesn’t only have the power to denote objective forms with
standardized content it also has an incredible ability to suppress potential instances of
subversive behavior. As I have outlined before, Muzak exists, rather generally, to smooth
out flaws in the built form of the physical capitalist environment. It directs consumers to
the appropriate locations of consumption (stores, etc.) and keeps out the unwanted noises
of infrastructure, but it also works to keep consumers monadic. Elevator music, stricto
sensu, really only exists for one reason: elevators themselves are bizarre spaces that
would rarely exist if not for their employment in the service of capital. They only serve
buildings with too many stories to traverse easily by foot (or conversely, in underground
mines—one of the first great spaces of exchange—where they are used to descend).
Moreover, these tall buildings themselves are the early outgrowths of capitalist modes of
physical organization.21 As such, elevators represent a space that is entirely a product of,
and indeed still mediated by capitalism. It cannot hurt that the devices themselves are
routinely small, cramped and generally awkward for their occupants and that the time
required to traverse a number of floors with one’s colleagues in ascent is large enough to
engage in meaningless chit-chat. It could be imagined then that there might arise
occasions where a more subversive member of the traveling group could make a
comment potentially hostile to the broader enterprise and thus, Muzak, or in this instance
21 See Rem Koolhaas’s Delirious New York for an exhaustive study on the relationship between market capitalism and the development of the skycraper.
elevator music, forms an effective safeguard against any such talk. The always-already
presence of sounds in the air allows the bunker mentality to persist and the monadic state
of the individual continues, clinging to the last remains of the bourgeois ego and safe
from any possible inter-subjective revelations that a new or disgruntled colleague might
inspire. As Ronald Radano says,
Muzak takes a place alongside other familiar objects of our private worlds. It functions as a special blanket of security that has through transference of complex personal perceptions come to represent symbolically a public trans-position of domestic bourgeois life.22
One of the more intriguing possibilities that has been raised though the ongoing
advancements in contemporary neuroscience, is the idea that Muzak, as an aesthetic
object in and of itself, is a cognitive tool that works to ensure rigidity in our neural
functionality, effectively closing off the possibility for one to recognize, as Deleuze and
Guattari put it, music-becoming, and instead misinterpreting it for noise. Jonah Leher, in
his well-researched book Proust Was a Neuroscientist, arrives at the conclusion that
music, as we know it essentially consists in the apprehension of sonic patterns, pieced
together by our short-term memory functions. He argues that although the premiere of
The Rite of Spring may have sounded like nothing more than cacophony and noise to the
ears of those first attendees, over time our brains learn to make sense of such patterns, as
the structures become physically engrained into our neural pathways. The premiere of
The Rite may have caused a riot in 1913, but by 1940, with its inclusion in the soundtrack
of Fantasia, the music had become staid enough for a children’s cartoon. Leher describes
the physical mechanism of pattern apprehension, attributing to a part of the brain known
as the cortigofugal network 22 Radano, Ronald M. Interpreting Muzak. American Music. Vol. 7, No. 4 (Winter, 1989)
One of the central functions of the cortigofugal network is what neuroscience calls egocentric selection. When a pattern of noises is heard repeatedly, the brain memorizes that pattern. Feedback from higher-up brain regions reorganizes the auditory cortex, which makes it easier to hear the pattern in the future.23
While this may seem promising for the possibilities of acquiring and assimilating new
paradigms of thought, it also carries with it a hidden danger—the possibility of limiting
our aesthetic experiences. The cortigofugal system,
“is a positive-feedback loop, a system whose output causes its input to recur… Over time… we become better able to hear those sounds that we have heard before. This only encourages us to listen to the golden oldies we already know (since they sounds better) and to ignore the difficult songs that we don’t know. We are built to abhor to uncertainty of newness.”24
As an effectively pure representation of the refrain, Muzak serves the dark side of the
cortigofugal system, as it were. It reinforces all of the components that we perceive to
represent music, and worse yet it shuts out the possibilities of ever overcoming these
acquired prejudices by literally closing our mind off to their potential. In this respect,
programmed music serves the forces of ignorance and complacency, two pillars in
late-capitalism’s efforts to sustain the frameworks of its reproduction.
Conclusion
While programmed music still waits for truly detailed and thoroughgoing
philosophical and metaphysical studies, it can still be recognized that its existence is a
complex and challenging topic. While the common narrative of how Muzak
represents a corruption of higher forms of music is far-reaching and prevalent, this
23 Lehrer, Jonah. Proust Was a Neuroscientist. New York: Houghton Mifflin Company, 2007, p. 140 24 Ibid, p. 142
explanation ultimately provides no positive solutions; it only describes a fin-de-
millennium despondency, caused perhaps by the failure of every attempted form of
emancipatory politics and the seemingly inevitable triumph of global capitalism. The
proposition that Muzak represents the evolutionary potential of sound in capitalist
systems is a compelling one, however, that can be supported by both contemporary
aesthetic theories that deal very specifically with the notion of late-capitalism and
also by new developments in the cognitive and neurological sciences. As I have
attempted to demonstrate, programmed music does not signify a fall from grace or a
perversion of artistic and intellectual culture, but rather that its existence in general
represents just one of the ways in which capitalism succeeds in commodifying
previously non-capitalized public domains. It does this to ensure the ongoing
augmentation of the reproduction of capital flows, and also to ensure its survivability
as a system of exchange. Capitalism is not a system of ethics—it has no overarching
principle other than the ongoing accumulation of wealth. Similarly, programmed
music has no ethical core, only the mandate to function in the employ of capital. This
manifests in its dual authoritarian aspects, both in its characteristic of the refrain and
in the way it suppresses dissent and new forms of experience.
It is not a bleak situation, however, because merely listening to it attentively, by
giving the kind of attention it intentionally avoids garnering, represents in itself a
subversive gesture. “Music doesn’t awaken a death instinct… it confronts death,
stares it in the face.”25 The structures of global capitalism are all-pervasive in
contemporary life, but as the sonic realization of those structures is nearly as
25 Buchanan, Ian and Swiboda, Marcel (Eds.). Deleuze and Music. Edinburgh: Edinburgh University Press Ltd., 2004, p.15
omnipresent as the invisible structures of capital exchange itself, perhaps Muzak
represents one of the most immediately accessible ways to draw attention to these
shadowy and elusive ideologies, and a possible first step towards genuinely engaging
the possibilities of a post-capitalist world.
Works Consulted
Buchanan, Ian. Deleuze and Pop Music. Australian Humanities Review. Issue 7 (August 1997). Buchanan, Ian and Swiboda, Marcel (Eds.). Deleuze and Music. Edinburgh: Edinburgh University Press Ltd., 2004. Deleuze, Gilles, and Guattari, Felix. A Thousand Plateaus. Trans. Brian Massumi. Minneapolis: University of Minnesota Press, 2005. Jameson, Frederic. Postmodernism, or, the Cultural Logic of Late Capitalism. Durham: Duke University Press, 1997. Lehrer, Jonah. Proust Was a Neuroscientist. New York: Houghton Mifflin Company, 2007. Paddison, Max. Adorno, Modernism and Mass Culture. London: Kahn and Averill, 1996. Radano, Ronald M. Interpreting Muzak. American Music. Vol. 7, No. 4 (Winter, 1989), pp. 448-460. Sterne, Jonathan. Sounds Like the Mall of America. Ethnomusicology. Vol. 41, No. 1 (Winter, 1997). Pp. 22-50. “Music or Muzak?” The Musical Times. Vol. 141, No. 1870 (Spring, 2000), pp.2-3.