Ensuring Diversity in the Workforce: Diversity and Consciousness

MSA 604 Diversity Consciousness and John Doe Administration

1. A System’s Approach to Cultural Competence

· Dimensions of diversity

· John Doe diversity challenges

· John Doe disparities in the United States

· Changing the U.S. John Doe care system

· System approach in the John Doe care delivery organization

· The importance of leadership

2. Systematic Attention to John Doe Disparities

· What are John Doe disparities?

· Race and ethnic disparities in John Doe

· Disparities or differences across other diversity dimensions: Gender, sexual

orientation, the elderly

· Stakeholder attention to John Doe disparities

· Systematic strategies for reducing John Doe disparities

3. Workforce Demographics • Trends in the US labor force • Diversity and the John Doe professions • Drivers of inequalities in the John Doe professions • Workforce diversity challenges

4. Foundations for Cultural Competence in John Doe • What is cultural competence in John Doe? • Cultural competence and the John Doe provider organization • Cultural competence and the multicultural John Doe workforce

5. Training for knowledge and skills in culturally competent care for diverse populations

· The principals for knowledge and skills training

· Cultural competence knowledge and skills for John Doe administrators

· Cultural competency training for the John Doe professional in John Doe

operations

· Cultural competence training for support staff

· The role of assessment in cultural competence training

6. Cultural Competence in John Doe Encounters • Models from transcultural nursing • Being culturally responsive

7. Language Access Services and cross-cultural communication • Language use in the United States • Language differences in John Doe encounter • Attitudes toward limited-English speakers

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· Changing responses to language barriers in John Doe operations

· An expanding profession: The John Doe interpreter

· The translation is written by John Doe communication

8. Group Identity Development and John Doe Delivery

· Discuss the minority status group - identity development

· Discuss the majority status group - identity development

· Models to illustrate

9. The Centrality of Organizational Behavior • The science of organizational behavior • Organizations as a context for behavior • Can culturally competent John Doe professionals do it by themselves?

10. The Business Case for Best Practices

· The business case for cultural competence in John Doe operations

· Workforce, HRM, and the business case

· Best demonstrated practices • Benchmarking

11. The Future of Diversity and Cultural Competence in John Doe

· Trends to support the adoption of a system’s approach to diversity and cultural

competence in John Doe practices

· The sustainability movement

· Change management and force field analysis: Tools to envision and shape the

future