MPResume.docx

Millicent P. Prescott

SUMMARY OF QUALIFICATIONS

· Seasoned manager with over 20 years of experience in both military and civilian supervisory positions

· Comprehensive logistics and program management expertise.

· Strong leadership abilities; excellent communication skills.

· Solid background in utilizing federal, state and local security policies, directives and regulations.

PROFFESIONAL EXPERIENCE

11/12 – 10/14; Program Specialist; Department of Homeland Security; Arlington, VA

Supervisor: Victor Parker; 571-236-9820

Duties

· Served as Executive Assistant to the Business Management Division (BMD) director and Arranged meetings and conferences.

· Developed and recommended solutions to current and anticipated problems and Assisted budget staff with Fed Traveler and Coast Guard FINCEN systems.

· Prepared special reports and briefings to alert management on emerging issues and provided guidance and instruction on use and management of documents.

· Served as liaison for Transportation Security Administration (TSA) headquarters administrative personnel.

· Assisted Director with day-to-day operations and special activities/reports.

· Researched polices in order to provide guidance, assistance and recommendations to all stake holders.

· Collaborated with BMD director to outline work plans, provide technical and tactical advice.

· Provided advice on unusual operational issues and monitored other objects spending, worked closely with senior budget staff.

· Planned, directed and participated in formal management evaluation reviews of State and local program operations.

· Responsible for updating Fed Traveler to reflect new and existing personnel changes, troubleshooting issues.

· Report use/misuse of government issued travel cards.

· Provided leadership in the planning, coordination and implementation of programs.

· Implements transportation security policies, directives and regulations.

· Oversaw the reconciliation and resolution of problems relating to travel payments.

· Prepared cost justification data and completed management reporting requirements on the status of funds.

· Provided direction through negotiations and technical assistance for agency initiatives.

· Reviewed all incoming correspondence.

· Developed reports of findings and recommendations for corrective action and purchased office supplies for employees.

· Performed budget execution and administration work and Managed high volume of work by balancing competing deadlines and priorities.

· Actively participated in programs by taking leadership roles in key activities.

· Held self and others accountable for high-quality, timely and cost-effective results.

· Met with agency representatives to discuss area of policy.

· Determined objectives, set priorities and delegated work with established control systems and rules.

· Provided executive leadership with authoritative and objectively-based information.

· Interpreted guidance, provide expert technical assistance and advice to TSA Headquarters.

02/07 - 11/12; Supervisor, Customer Service; US Postal Service; Bethesda, MD

Supervisor: Larry Martin; 443-641-4828

Duties

· Supervised, coached and trained subordinate employees.

· Set goals and established priorities.

· Responsible for budget activities to include monitoring and reconciling of expenditures and obligations in an automated system.

· Communicated information, instructions or ideas to individuals or groups sufficient to provide guidance and resolve problems.

· Pursued and negotiated follow-up action with agencies on audits and investigations to ensure timely and effective resolution.

· Developed customized strategies to advance a personalized, proactive culture aligned with individual facility goals.

· Evaluated program effectiveness and adjusted strategies as needed to ensure standards were met.

· Oversaw and coordinated major portions of national and area budgets and programs.

· Provided executive leadership with authoritative and objectively-based information for making decisions.

· Responded to customer complaints, inquiries and suggestions.

· Conducted reviews of organizations.

· Recommended improvements to existing programs.

· Provided technical advice to postal employees regarding the handling of customer complaints.

· Implemented programs in compliance with safety polices and security procedures.

· Wrote recommendations for changes to organizational programs.

06/04 - 01/07; 45 hours per week; Material Coordinator/Logistics Management Specialist; IAP World Services; Fort Meade, MD

Supervisor: Samuel Rawlinson; 443-456-9875

Duties

· Developed goals and objectives that integrated organization and traffic management objectives.

· Collaborated with members of program offices, executive leadership, national consultants, and other field-based staff.

· Performed Travel and Purchase Card duties.

· Made travel arrangements for Department of Defense (DoD) military and civilian personnel and their dependents.

· Served as an approving official for travel orders and voucher and Oversaw operations for multiple transportations systems.

· Planned itineraries to the traveler and provided coordination, guidance and assistance to program staff.

· Developed strategies to advance a personalized, proactive culture aligned with individual facility goals.

· Worked closely with the Program Director and Branch Chief.

· Applied commonly used budgetary methods to formulate, justify, and execute the budget for assigned budget accounts.

· Participated in programs by providing leadership in planning, coordination and implementation.

· Analyzed complex transportation policies, regulations and procedures

· Evaluated documents submitted by agencies for appropriateness and general federal financial requirements.

· Secured reservations and tickets from carriers and requesting refunds for unused tickets.

· Made arrangements for group travel of active duty and reserve personnel units within the US.

· Oversaw the Bank of America billing process, ensuring that the "Prompt Payment Act" was enforced.

· Processed flight reservations for commercial travel using the SABRE commercial airline reservation system.

· Used the Global Air Transportation Execution System (GATES) to book travelers to OCONUS destinations.

· Utilized the Groups Operational Passenger System (GOPAX) to make arrangement for group bus charters.

· Provided functional, tenant activities and contractor level technical direction/guidance, educating, mentoring, consulting and collaborating with providers, staff, and management.

· Evaluated the traffic management aspects of the DoD transportation movement program on Fort Meade.

· Participated in programs by taking leadership roles in key activities.

· Prepared recommendations to higher headquarters to improve the overall inventory data systems program.

· Conducted quality control audits using random sample techniques on supply functions.

· Coordinated scheduling and programming of assigned Installation Supply.

· Monitored any maintenance by resolving and coordinating efforts with item managers.

MILITARY EXPERIENCE

10/1990 - 10/2003; Traffic Manager; US Air Force; McGuire AFB, NJ

Supervisor: Herman Brown; 609-206-3510

Duties

· Managed and directed the personal property, freight, and passenger travel operations.

· Supervised 10 military and 3 civilian employees assigned to the organization and Made presentations at meetings on various program topics.

· Was responsible for the accountability of a budget and assets in excess of $4M.

· Negotiated contracts between contractors engaged in commercial transportation industry.

· Collaboratively developed customized strategies to advance a personalized, proactive culture.

· Provided in-depth expert level comments and recommendations on proposed policies and regulations.

· Developed, implemented and executed plans, policies, and procedures for traffic management.

· Served as Contracting Officer's Representative for services totaling $3M annually.

· Provided ongoing consulting services (virtually and on-site) to field leaders and staff to develop customized strategies.

· Wrote and produced a transportation entitlement briefing on compact disc for DoD customers.

· Monitored contract carriers' performance and took action to suspend carriers that performed unsatisfactorily.

· Actively participated in programs by taking leadership roles in key activities.

· Represented the Air Force on several mandated DoD re-engineering efforts.

· Developed plans and reviewed instruments for special program reviews focused on selected program areas.

· Provided executive with authoritative and objectively-based information for making decision.

· Mastered oral and written communication techniques required to articulate traffic management.

· Conducted job training, education, mentoring, consultation and collaboration with a cross-section of providers and staff.

· Trained staff on program requirements through formal and informal presentations and Monitored status of resources and training reports and Facilitated base access for valid commercial carriers.

· Developed, implemented and executed plans, policies, and procedures for a traffic management programs.

· Coordinated regional training efforts.

· Reviewed and advised on issues related to contractual failures and expedited movement of 8,300 pieces of cargo.

· Established collaborative relationships and provided ongoing consultation.

· Operated and maintained material handling equipment.

ACCOMPLISHMENTS

· Was a vital player in the logistical creation and implementation of redistributing inbound airlift cargo from Dover AFB, DE to McGuire AFB, NJ; resulting in savings of over $30M annually.

· Directed movement of over 14,000 priority and general cargo pieces with zero errors and on time departure from base.

AWARDS AND RECOGNITION

·

· Outstanding organizational performer of the quarter and year at least once for every military work assignment.

· Meritorious Service Medal with one oak leaf cluster

· Air Force Commendation Medal

· Air Force Achievement Medal with two oak leaf clusters

· Air Force Outstanding Unit Award with seven oak leaf clusters

· Air Force Good Conduct Medal with three oak leaf clusters

· National Defense Service Medal

· Air Force Overseas Short Tour Ribbon

· Air Force Overseas Long Tour Ribbon

· United States Air Force Longevity Service Award with two oak leaf clusters

· NCO Professional Military Education Graduate Ribbon

· Air Force Training Ribbon

EDUCATION

· Stratford University, Baltimore, MD; A.A.S Advanced Culinary Arts; graduated August 2016

· Argosy University, Phoenix, AZ; MS in Human Resource Management; graduated August 2015

· Argosy University; Phoenix, AZ; BA in Psychology; graduated Dec. 2013

MEMBERSHIPS & AFFILIATIONS

· Member; National Defense Transportation Association

· National Honor Society

· American Culinary Federation