Organisational Behaviour

profileZY-200306
Motivation.docx

Motivation

1. What causes George’s dissatisfaction? What does he want? What does the company offer?

The reason for George's dissatisfaction was that the company did not give George what it had promised him before he started.

When George started, he found it difficult to communicate with his colleagues and express his ideas. A colleague, Harry, told him it was better to do nothing and to listen and follow the team. And George found Harry's threatening behavior to other colleagues, which made him very depressed.

Then, the report George had worked so hard on was completely dismissed by his manager, Janet. His ideas were not taken seriously. Finally, at the review meeting, George was not given the expected access to the bonus system and was told to work for another three months.

Overall, George entered a company with the ambition and expectation of a work-life balance, a harmonious and relaxed work environment where he could be creative and his colleagues would be supportive and cooperative. He wanted to be listened to and recognized in the workplace and encouraged and supported when he was not doing his job well. However, the entire company gives him negative reactions, harsh words, and an unattainable bonus system.

2. Using motivational theories, recommend how the company can motivate George? (and others)

According to Expectancy theory, we suggest to set up a bonus system in the company and implement it, such as: rewarding bonus for completing projects, reimbursing office electronics, etc. Strengthen the motivational training of supervisors to make employees comfortable in the work environment.

According to McClelland's needs theory, we suggest that the company organize more group activities to enhance the understanding between employees, improve the relationship, and strengthen the sense of collective honor of employees.