4-2 Case Study

1/23/22, 6:43 PM Module Four Case Study Guidelines and Rubric - MBA-530-X3526 Leading People & Organizations 22TW3

https://learn.snhu.edu/d2l/le/content/949190/viewContent/16850121/View 1/3

Module Four Case Study Guidelines and Rubric

Scenario

As a director of leadership and learning, you collaborate with many different employees throughout the prosthe�cs manufacturing

organiza�on you work for. You were recently contacted by Eduardo, who was promoted from an individual contributor to a manager

four months ago. Eduardo is seeking your advice on developing his leadership style a�er receiving his first quarterly review from his

supervisor.

The following are the key takeaways from your conversa�on with Eduardo:

“I’ve been told that I am extremely intelligent and typically get to solu�ons before others. However, this can lead me toward moving

too quickly to implemen�ng a solu�on when the organiza�on is two steps behind. I was cau�oned that this can create a disconnect

with my team. I’m told to focus on working alongside my team to be�er empower them. However, I get frustrated with the lack of

responsiveness from the organiza�on and my team. My supervisor says this can create insecurity and frustra�on, with people

feeling they cannot live up to my expecta�ons.”

A�er your mee�ng with Eduardo, you follow up with his supervisor to gain addi�onal insight. This was their feedback:

“Eduardo does not leverage his team to create the desired vision. Because he is intelligent and gets to answers faster than most, he

loses pa�ence and decides to do all the work himself. By doing so, he misses out on the input of others and fails to garner support

for the vision. When he becomes quickly entrenched in his posi�on, he o�en ignores valid input and alterna�ve points of view.”

“Eduardo thinks he knows best and hence may not always listen to others. Nor does he inspire confidence in his team. As a result,

his ‘professional arrogance’ creates more of a dictatorial leadership style, which in turn produces adversarial rela�onships internally

(Eduardo versus everyone). I am concerned that over �me this outcome will also spread to external partners. In the end, we will

con�nue to lose talent, which will eventually impact business performance.”

Since the vice president of leadership and learning has asked you to create an adap�ve leadership toolkit, these conversa�ons are

extremely valuable because they provide specific insight into areas of leadership that can be improved across the organiza�on. Some

of the strategies that you recommend for Eduardo’s situa�on can be used to help inform the improvement of leadership skills

throughout the prosthe�cs manufacturing organiza�on.

Prompt

Given the case as described, provide an analysis of Eduardo’s situa�on as it currently exists and recommend steps he can take to

help transform his leadership style.

Specifically, you must address the following rubric criteria:

1. Define the following leadership skills and explain why Eduardo should focus on developing each of these:

Strategic thinking

Emo�onal intelligence

Communica�on skills

2. Describe two ac�onable steps Eduardo should take towards developing these leadership skills and explain how each step

might help improve his situa�on.

3. Explain how Eduardo can u�lize the flywheel effect to transform his leadership style and iden�fy the tasks he should perform

to promote gradual improvement that provides tangible evidence his strategy is yielding results. Support your response.

Guidelines for Submission



MBA-530-X3526 Leading People & Organizations 22… TM

1/23/22, 6:43 PM Module Four Case Study Guidelines and Rubric - MBA-530-X3526 Leading People & Organizations 22TW3

https://learn.snhu.edu/d2l/le/content/949190/viewContent/16850121/View 2/3

Submit a Word document using double spacing, 12-point Times New Roman font, and one-inch margins. This assignment must be 2

to 4 pages in length and include references cited in APA format. Consult the Shapiro Library APA Style Guide for more informa�on

on cita�ons.

Module Four Case Study Rubric

Criteria Exemplary Proficient Needs Improvement Not Evident Value

Leadership Skills Exceeds proficiency in an excep�onally clear, insigh�ul, sophis�cated, or crea�ve manner

Defines the strategic thinking, emo�onal intelligence, and communica�on skills and explains why Eduardo should focus on developing each of these

Shows progress toward proficiency, but with errors or omissions; areas for improvement may include a defini�on for all leadership skills or appropriate explana�on for why Eduardo should focus on developing each of these

Does not a�empt criterion

30

Ac�onable Steps Exceeds proficiency in an excep�onally clear, insigh�ul, sophis�cated, or crea�ve manner

Shows progress toward proficiency, but with errors or omissions; areas for improvement may include providing two ac�onable steps or appropriate explana�on for how each step might help Eduardo improve his situa�on

Does not a�empt criterion

30

Flywheel Effect Exceeds proficiency in an excep�onally clear, insigh�ul, sophis�cated, or crea�ve manner

Explains how Eduardo can u�lize the flywheel effect to transform his leadership style and iden�fies the tasks he should perform to promote gradual improvement that provides tangible evidence his strategy is yielding results, and supports response

Shows progress toward proficiency, but with errors or omissions; areas for improvement may include appropriate explana�on of how Eduardo can u�lize the flywheel effect or iden�fies appropriate tasks Eduardo should perform to promote gradual improvement that provides tangible evidence his strategy is yielding results or sufficiently supports responses

Does not a�empt criterion

30

Ar�cula�on of Response

Exceeds proficiency in an excep�onally clear, insigh�ul, sophis�cated, or crea�ve manner

Clearly conveys meaning with correct grammar, sentence structure, and spelling

Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling

Submission has cri�cal errors in grammar, sentence structure, and spelling

10

Total: 100%

1/23/22, 6:43 PM Module Four Case Study Guidelines and Rubric - MBA-530-X3526 Leading People & Organizations 22TW3

https://learn.snhu.edu/d2l/le/content/949190/viewContent/16850121/View 3/3

Reflect in ePortfolio Download Print

Open with docReader

You have viewed this topic

Last Visited Jan 10, 2022 5:55 PM

Activity Details