A series of Q&A questions. (case study) The knowledge of Business and Sustainable Development is required
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Lecturer: Dr Hossein Mohammadi
School of Management, Curtin University
MGMT 2004 | Business and Sustainable Development
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Environmental Issues in Business 201
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Environmental Issues in Business 201
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ELECTRONIC WARNING NOTICE FOR COPYRIGHT STATUTORY LICENCES
Environmental Management Systems (EMS) and ISO Certification
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At the end of this lecture you will be able to:
- describe the nature and implementation of EMS;
- identify the obstacles for businesses concerning the uptake of ISO certification;
- assess the benefits and drawbacks of recognised certification schemes.
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Environmental Issues in Business 201
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Environmental Issues in Business 201
Solutions Environmental Management Systems
Plan for the hour
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- Credentials and Standards
- International Organization for Standardization (ISO)
- ISO Process
- Environmental Management Systems (EMS)
- EMS in practice (Video clip)
- Potential and Pitfalls of ISO 14001
- Recap
Can ISO certified EMS contribute towards CSR and Sustainable Development?
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Environmental Issues in Business 201
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Per Capita Egg Consumption: > 200/year
Number of Egg Producers (commercial): ~ 500
Gross Value of the Egg Sector: > 1 billion
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Environmental Issues in Business 201
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- Australian Model Code of Practice for Poultry (2002) defines “free range” as 1,500 birds/hectare
- QLD recently adopted “free range” as 10,000 birds/hectare [not based on evidence or science]
- Business and consumers can benefit from the consistency of labels for different types of eggs
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Environmental Issues in Business 201
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- Credentials have always been important as a way to set and sell standards in the business world
- Claims of product safety, lab tested performance or celebrity endorsements have helped businesses to grow for decades
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Environmental Issues in Business 201
- Improved transparency & communication
- Commonly agreed parameters
- Fill regulatory vacuum
Market-based substitute to government regulation
- Facilitate world trade based on trust
- Foster benchmarking of products
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Environmental Issues in Business 201
The world’s leading institution that prepares and publishes International Standards for all electrical, electronic and related technologies.
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- ISO is a group of voluntary standards adopted universally (160+ countries around the world)/ EMAS is a quasi regulation issued by the European Union
- EMAS covers only industrial productions whereas ISO is much wider in scope, production, distribution, services i.e. only production sites are eligible for certification under the EMAS
- EMAS is more holistic in nature and in comparison ISO certified companies need to go through stringent hoops in order to be EMAS certified
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- ISO also means ‘equal’ (as in isobar, isometric, isotope)
- Develops international standards in all technical areas except electrical and electronics (responsibility of IEC)
- Promotes development of standardization in the world with the aim of easing international trade of goods and services
- Has a portfolio of over 22,500+ standards for all three sectors (business, state, & civil society) that provide practical tools related to triple bottom-line (economy, environment & society).
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- Quality refers to all those features of a product (or service) which are required by the customer
Quality management means what the organization does to ensure that its products or services satisfy the customer's quality requirements and comply with any regulations applicable to those products or services.
- ISO 9001 certification deals with how organizations:
enhance customer satisfaction, and
achieve continual improvement of its performance
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Environmental Issues in Business 201
Environmental Management is relatively a ‘new turf’ for business
There is much confusion as to what is expected of firms as many environmental aspects are not subject to regulation or standards
There is a wide range of company practices, which are difficult to compare
There is a recognised need for a standardised approach for environmental management in business
ISO 14001: certification for Environmental Management Systems
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https://isotc.iso.org/livelink/livelink?func=ll&objId=18808772&objAction=browse&viewType=1
There are more than 300,000 ISO 14001 certifications in 171 countries around the world.
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| Year | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
| Australia | 708 | 1049 | 1370 | 1485 | 1250 | 1898 | 1778 | 1964 | 749 | 1125 | 1432 | 1472 | 1882 | 2000 | 3339 | 4191 | 4400 | 4247 | 3938 |
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EMS is an integrated tool, designed to help companies not only realise legal compliance but environmental, economic and social benefits through waste minimisation and efficiency gains
- It includes the organisational structure, planning and resources for developing, implementing and maintaining policy for environmental protection
- The main purpose of an EMS is to systematically control adverse environmental impacts and ensure that established objectives are met. It helps in scrutinizing environmental performance … (Massoud et al., 2010)
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To develop, implement, manage, coordinate and monitor corporate environmental activities for compliance and efficiency:
Compliance = reaching/maintaining the legal standards
Efficiency = improved economic bottom-line
To provide an independent means of external verification that can vouch for - reliable and comprehensive system to implement, monitor and evaluate their environmental initiatives
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- Plan what is needed
- Do it
- Check that it works
- Act to correct any problems
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- Management must commit
Senior management needs to be committed and involved in EMS
- Evaluate legal requirements
Specific legal requirements against company’s operations must be cross-referenced
- Provide adequate resources
Requisite human, financial and physical resources required, including allocations for training and EMS coordination
- Set relevant SMART targets
Objectives and targets should be specific, measurable, action oriented, realistic and relevant and time bound
- Continuously improve your EMS/Recognise the marketing benefits
Use of external audits in order to improve the process/feature EMS as a core part of your CSR to your customers (with the help of ISO)
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- Financial Drivers
Ethical investment
Quality ratings
Liability protection
Financial damages
- Regulatory Drivers
Environmental regulation
National/Local green agenda
Public disclosure requirements
Resource efficiency regulation
- Market Drivers
Green consumerism
First mover advantage
Cost reduction advantage
Market access!!!
- Social Drivers
Public opinion
Media attention
Community pressure
Employee expectations
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Drivers of Certification
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Environmental Issues in Business 201
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Tute Question of the Week:
Demonstrate the strengths and weaknesses of ISO 14001
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- Minimise environmental liabilities (risk management)
- Maximize the efficient use of resources (reduce cost)
- Demonstrate a good corporate image (market advantage)
- Build awareness of environmental concern among employees (organisational culture)
- Improve recognition outside the market sector (community groups, state agencies)
- Gain a better understanding of the environmental impacts of business activities (improved eco-efficiency/do less harm)
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- Is not a product standard
- Is not a performance standard
- Is not a tool of change for doing better
- Does not require or establish limits of pollution
- Does not mandate best practice technology
- Dependent on the credibility and work-ethic of a certifying agency
- Resource intensive (time/cost/interruption)
- Does not consider ethics i.e. weapon manufactures can be certified (Krut and Glecckman 2013)
It is not the environment that is being managed but, business activities that have adverse impacts on the environment
ISO 14001 does not state specific environmental performance criteria (ISO, 2018 para 3).
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Bansal and Bogner (2002) reported that firms were certified for estimated costs ranging from $10,000 (for small firms) to $200,000 (for large firms).
Cost associated with developing and implementing the ISO 14001 includes:
- Acquiring information necessary for completing the certification requirements;
- Record keeping and documentation, and changes in practices necessary for meeting the requirements of the ISO 14001;
- Employee training (the opportunity costs)
- Time associated with auditing (both internal and third party) to verify that the policies and practices meet the standards;
- Registration (paid to the national agency that oversees ISO standardization).
- Renewal of certification (need to do it every three years)
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Environmental Issues in Business 201
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- The Federal Court upheld the Australian Competition and Consumer Commission (ACCC) case against Steggles that the company deliberately misled consumers by claiming its chickens were “free to roam”. Reality is that each bird had a space of less than 8 x 10 inches [ABC, 2013]
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Comparison between 42 ASX listed/ISO 14001 certified companies and 60 ASX listed/non-certified and found that certified companies were no better than non-certified companies in terms of environmental engagement.
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Environmental Issues in Business 201
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Environmental Issues in Business 201
ISO 14001 certification reflects on the practice of an Environmental Management System (EMS) – a tool designed to help companies realise legal compliance as well as TBL performance
EMS is an internal process to manage environmental risks and opportunities. Whereas ISO 14001 is an external certification of that process but not the outcome.
ISO certified EMS is certainly a positive way forward in terms of CSR, but it is not the ideal blueprint to achieve sustainable development.
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Can ISO certified EMS contribute towards CSR and Sustainable Development?
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Environmental Issues in Business 201
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Environmental Issues in Business 201