Due in 5 hours - 2 Pages - Management Assignment
iamjhonnywalker
module5-studentcopywaudio.pptxManaging Organizational Structure and Culture
Chapter 10
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*Supplementary Material + Graded Questions
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Organizational architecture
What is organizational architecture?
What is organizational structure?
Example? Next slide
What is organizational culture?
What management responsibilities does organizational design span?
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Organizational Design - Overview
What is the goal of organizational design?
What are the four factors that affect organizational structure?
Strategy
Organizational environment
Technology
Human Resources
Trade-off between flexible and organizational structures. Manifests in: (a) tasks are grouped within jobs; (b) jobs are grouped within functions; and (c) functions are coordinated
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Organizational Design – Step 1: Grouping Tasks into Jobs
Job design is the act of grouping tasks into jobs
Changing the span of tasks
Job simplification
Why? Why not? What kind of structure supported?
Job enlargement
Why? Why not? What kind of structure supported?
Job enrichment
Why? Why not? What kind of structure supported?
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Organizational Design – Step 1: Grouping Tasks into Jobs
Job enrichment can occur via usage of the job characteristics model
Five characteristics:
Skill variety
Task identity
Task significance
Autonomy
Feedback
*Moderators
Growth-need strength
Knowledge
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*Homework Organizational Design – Step 1: Grouping Tasks into Jobs – Amazon CASES (3)
One podcast case (Brown Box) + Two written cases
What are two main goals that a manager running the warehouse has?
GIVEN THESE GOALS**, how might a manager use the following (pick 3) to improve job satisfaction:
Skill variety
Task identity
Task significance
Autonomy
Feedback
**Be sure to explain how the job design change will work specifically in the context of the warehouse floor.
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*Organizational Design – Step 1: Grouping Tasks into Jobs
Q: What are actual behaviors that managers can use to alter the job characteristics?
A: See table.
Source: Baldwin, Bommer, & Rubin: Managing Organizational Behavior: What Great Managers Know and Do
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Organizational Design – Step 2: grouping jobs into functions
What is a functional structure?
Benefits
Drawbacks
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Organizational Design – Step 2: grouping jobs into functions
What is a divisional structure?
Benefits
Drawbacks
Types
Product
Market
Geographic
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Amazon C-Suite
Electronics
Pantry
Clothing
Marketing
Accounting
Production
Marketing
Finance
Production
Distribution
Accounting
Production
Amazon C-Suite
Beachwear
Swimming supplies
Coasts
Pantry
Beauty
Housewares
North
Clothing
Pantry
Electronics
South
Amazon C-Suite
Tweens 9-12
Adults 18-55
Seniors (55+)
Electronics
Clothing
Housewares
Beauty
Pantry
Medical supplies
Wheelchairs
Pantry
Organizational Design – Step 3: Coordinating functions
No matter what type of functional structure you elect to use, you must also be able to coordinate functions across divisions. To do this:
Decide on hierarchy of authority
Tall versus flat organization
Decide on span of control
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Organizational Design – Step 3: Coordinating functions
Managers can also use integrating mechanisms to enable communication across division lines. Key mechanisms include:
Liaison Roles
Task Forces
Cross-functional Teams
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Organizational Design – Step 4: organizational culture
What is organizational culture?
Culture stems from values
Creates expectations and norms for attitudes and behaviors
Internalization occur
What is organizational culture’s role in organizational design?
Example: new ride-sharing app organizational culture versus construction firm’s organizational culture
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*Organizational design – step 4: organizational culture – From where does it develop?
Source: Baldwin, Bommer, & Rubin: Managing Organizational Behavior: What Great Managers Know and Do
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Organizational design – step 4: organizational culture – AMOUNT OF INFLUENCE
ADAPTIVE CULTURES
Values/norms build momentum
Grow and change if needed to achieve goals
Rewards/performance linked
Focus on empowerment
INERT CULTURES
Values/norms fail to motivate and inspire
Typically related to organizational stagnation
Little socialization and training
Focus on control
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*Homework Organizational design – step 4: organizational culture – CASE
In your readings on amazon, specifically the warehouse function of its business, what are….
Artifacts
Values
Now consider:
What information about organizational design do the artifacts provide? You might consider how they provide information about how tasks are grouped into jobs (step 1) or jobs into functions (step 2).
What information about organizational design do the values provide? ? You might consider how they provide information about how tasks are grouped into jobs (step 1) or jobs into functions (step 2).
Is the warehouse culture at amazon adaptive or inert? Why?
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