The PowerPoint presentation slides and outline

How to Thrive in Chinese Culture

ENGL MNGT Student

August 11, 2016

 Part 1. The problem in Beijing Subsidiary

 Part 2. The solutions

 Part 3. How to implement the solutions

 Part 4. Conclusion

Outline

Part 1. The Problem in Beijing Subsidiary

 Workers are mainly from China

 Managers are from all over the world

 The former Marketing Supervisor neglected the

cultural differences

 Employees were very dissatified with his management

Cultural Differences between America and China

American Norms Chinese Norms What the former

Marketing Supervisor

did

How to address

people

Call anybody with first

names

Seniors prefer to be called

with last names

Called seniors with their

first names

On Chinese

traditional

festivals

n/a Companies give gifts to

workers

No gifts

Communication

styles

Say “No” very directly Do not explicitly express

opposite opinions

Pointed out their mistakes

very directly

Tendency to

question/discuss Heated discussion

Very rare discussion or

questions

Did not find ways to

encourage discussion

Part 2. The Solutions

 “When in Rome, do as Romans do”

 Address Chinese workers in Chinese ways

 Observe their traditional festivals

 Consult the assistant

 Communicating with workers individually & privately

 Encourage discussion and feedback

Part 3. How to Implement the Solutions

 Provide training about cultural difference

 Explain about Americans’ directness

 Add “active questions and discussion” into the

performance evaluation

 Keep an open mind, keep learning, and make timely

adjustment

 The value of diversity

 Cultural differences are manageable

 My Prospect

 Embrace and enjoy cultural differences

 To thrive in both Chinese culture and market

Part 4. Conclusion

References

Björkstén, J., & Hägglund, A. (2010). How to Manage a Successful Business in China. Singapore:

World Scientific Publishing Company.

China Management Guide, (n.d.) Retrieved from http://www.commisceo-global.com/

management-guides/china-management-guide

Guffey, M. E., & Loewy, D. (2016), Essentials of Business Communications.(10th ed.) Boston, MA:

Cenage Learning

Pitta, D., & Fung, H., & Isberg, S., (1999) Ethical issues across cultures: managing the differing

perspectives of China and the USA, Journal of Consumer Marketing, 16 (3), 240-256

Seligson, H (2009, December 23) For American Workers in China, a Culture Clash. The New York Times.

Retrieved from http://www.nytimes.com/2009/12/24/business/global/24chinawork.html?_r=1