LED 402 and Management 401 needed NLT Sat 1PM 19May. 4 Papers.
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Module4MANAGEMENT401.docxModule 4 - Background
Managing Organizational Change
A good place to start are the following two videos. These resources will introduce you to the two of the change models covered in this module:
(If the link above is down then use: http://rachel.golearn.us/modules/en-oya/business-101/webpages/Chapter6/5-lewins-3-stage-model-of-change-unfreezing-changing-refreezing.html)
(If the link above is down then use: http://rachel.golearn.us/modules/en-oya/business-101/webpages/Chapter6/7-kotters-8-step-change-model-of-management.html)
After reviewing the tutorial, take a look at the following readings for more detail about the three change models. Note that you are required to cite these three readings in your assignments. The videos and tutorials give you a broad overview of the models, but you need to read up on them in more detail in order to complete the assignment.
Please read the following as it relates to the five phases of Action Research:
Center for Education Innovation. (n.d.). Stages of an action research project. Retrieved from http://cei.ust.hk/files/public/ar_intro_stages_of_an_action_research_project.pdf Now read up on Lewin’s change model in this short reading which also includes a supplementary video:
Mind Tools Editorial Team. (2014). Lewin’s change management model. Mind tools.
https://www.mindtools.com/pages/article/newPPM_94.htm
Finally, read up on Kotter’s model from the classic original article by Kotter himself:
Kotter, J. P. (2007). Leading change: Why transformation efforts fail. Harvard Business Review, 85(1), 96-103. [Business Source Complete]
Optional Reading
Some of you in the military might be interested this article on an application of Kotter’s model in the Army:
Anson, J. H. (2011). Leaders are the critical element in the network: Applying the Kotter Change model in shaping future information systems. Army Communicator, 36(4), 20-27. [Academic Source Complete]
This is a thorough but relatively simple overview of action research:
Haneberg, L. (2005). Chapter 3: The action research approach to change. In Organization development basics (pp. 21-43). Alexandria, VA: American Society for Training & Development. [EBSCO eBook Collection]
This is a modern update of the three-step Lewin change model:
Schein, E. H. (2010). Part 4, Chapter 17: A conceptual model for managed cultural change. In Jossey-Bass business and management: Organizational culture and leadership (4th Edition). Hoboken, NJ, USA: Jossey-Bass. [EBSCO eBook Collection]
ASSIGNMENT 1 OF 2
MANAGEMENT 401/LEADERSHIP AND CHANGE/CASE ASSIGNMENT
Module 4 - Case
Managing Organizational Change
Assignment Overview
For this assignment, first do a thorough review of the required background materials and read up on each author’s discussion about Kotter’s eight-step model of change, Lewin’s three-step model, and the five phases involved in action research. All of the authors discuss at least one of these models. There are also some videos on some of these models that might help.
Case Assignment
When you are done reviewing these models of organizational change, take a look at the scenarios described in Questions 1-3. For each of these scenarios, explain which of the three models of change would be most appropriate for this situation. You are required to cite at least three of the sources from the background readings in your paper. Finally, Question 4 is a summary question that you should also answer using the required readings. Your paper should be 4–5 pages in length:
1. A corporation has had recent problems with increased turnover of employees and decreased profitability. However, nobody is sure exactly what the problem is or what to do about it. Senior managers have been arguing for many months about what to do, but it is clear nobody is being objective or has a clear idea about what to do to get the company back on track. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings.
2. A financial services company has been using the same software system for 10 years and employees have grown very accustomed to using this system. The employees are hard-working but very resistant to change. When word leaks out that management is considering a switch to a completely new software system, the employees become very upset as a new system will require a tremendous amount of training and hard work. Management determines that a new system is necessary in order to remain competitive but is concerned about the difficulty in dealing with employees who are so resistant to any type of change. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings.
3. A company has been gradually losing market share to competitors and the CEO believes radical change is needed in order to stay in business. He is concerned that his employees will be resistant to change and may be successful in blocking the necessary changes. The CEO also believes that if he can make a strong enough case that changes are urgently needed, he will obtain a the support of a large enough number of employees and senior managers that will help him overcome any resistance to the needed changes. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings.
4. Conclude your paper with a discussion about which of the three change models you think is the most useful and which one you think is the least useful. Support your answer with references to the required background materials.
Assignment Expectations
· Follow the assignment instructions closely and follow all steps listed in the instructions.
· Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials
· List supporting references and cite sources in proper format.
· Use appropriate writing style in essay form (organization, grammar, and spelling).
· Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper , including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal.
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ASSIGNMENT 2
MANAGEMENT 401/ SLP ASSIGNMENT
Module 4 - SLP
Managing Organizational Change
For the Module 4 SLP assignment think about a major organizational change that occurred in your workplace. Think carefully about the steps taken by management during the change process, and the organizational change processes and concepts that you read about in the background materials. Then write a 2- to 3-page paper addressing the following issues. Make sure to cite at least two of the required background readings on organizational change in your paper:
1. Describe the change that occurred in your workplace, and list the major steps or stages involved in this change.
2. What stages were successful during this process, and which ones were problematic or handled poorly?
3. Do a side-by-side comparison between the steps you listed in your answer to Question 1 and the steps used in Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research. What were the key similarities and differences between these models and the ones used in your organization?
4. Based on your answers to Questions 2 and 3, do you think the change process would have gone better if management used Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research?
SLP Assignment Expectations
· Follow the assignment instructions closely and follow all steps listed in the instructions.
· Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials
· List supporting references and cite sources in proper format.
· Use appropriate writing style in essay form (organization, grammar, and spelling).
· Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper , including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal.
