Find and view several online videos on unified communications. Identify the URLs for three. Select the one that you think is best and briefly justify your selection.

By Prabin Bhandari -

Unified communication is a system that integrates various solutions implementable in an organization for ensuring that the entire technology of an organization works together seamlessly and securely, which also enable real-time collaboration in the systems of the organization. A few videos that describe about the characteristics and capabilities of Unified Communications systems are:

https://www.uctoday.com/unified-communications/what-is-unified-communications/

https://www.conn3ct.com/unified-communications-complete-guide

Among these, the link by UC Today highlights Unified communication systems' capabilities and characteristics in the best and detailed manner. The video begins by defining a unified communication system that is a collection of tools that help connect communication systems for a digital workforce. Followed by the services it entails like messaging, video conferencing, collaborations, etc. After giving an introduction to unified communication, the video further elaborates on the benefits of using a unified communication system. The significant benefits it states are that the unified communication system entails better productivity and stronger performance. It also enhances the experience of the user. All these services are available at reduced costs as compared to the costs of the existing services. The video further states the uses of unified communication in drafting both the organization's external and internal communication strategy. After mentioning the implementation of unified communication systems in the organization, the video elaborates on the functioning of these systems through communication and collaboration between people. It helps us understand how to get communication in the organization right by utilizing the unified communication implemented in the organization. After giving a broad overview, the video lists a few tools used under a unified communication system to achieve communication and collaboration. These tools include Voice over Internet protocol, accessible through ATA, IP Phone, and direct connection. Other tools utilized in the system are video, messaging, team collaboration, which helps the projects evolve and let teams connect anywhere. A unified communication system can be implemented in businesses of all scale, whether it is a small business or a large enterprise

 

References:

. What is Unified Communications? (2020, June 24). Retrieved July 08, 2020, from https://www.uctoday.com/unified-communications/what-is-unified-communications/

Conn3ct. (n.d.). Unified Communications: The Complete Guide.Retrieved July 08, 2020, from https://www.conn3ct.com/unified-communications-complete-guide