Module 06 Written Assignment - Presentation

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EXECUTIVE SUMMARY

Overview

A manager has very many roles that he/she has to perform for the success of an organization. Technology is one of the aspects that are today used in the healthcare field in order to improve efficiency and to increase the patients’ satisfaction.

The role of managers and technology

Overview: The primary role of healthcare managers is to provide an environment that will help give quality healthcare and maximum profit. Therefore, the manager has a role of budgeting, ordering supplies, and understanding standards and technology, among other roles. Healthcare management has a very critical role in the change management that accompanies the implementation of IT applications (Crawford, et al., 2019).

Problem: by the managers relying 100% on technology to do everything, it makes them not to take an effort to follow through. Trusting the technological innovations becomes dangerous because incase of failure, one may not be able to undertake these processes.

Solution: The management has a significant role in leading, establishing the company vision, communicating, managing trust, planning for the change, and implementing the change. Therefore, it is the role of a manager to put in place strategies that will help minimize the occurrence and severity of factors that may threaten or may undermine the change. Due to the increased safety records and satisfaction rates, consumers can access detailed information on hospitals. 

Key to success: patients should be more open to using telehealth due to the benefits realized.

Ways to improve healthcare outcomes and reduce costs

Overview- In the 21st century, medicine is very highly dependent on technological innovations. Health IT has many opportunities that can help dramatically improve healthcare delivery by changing the way healthcare is financed to efficiency enhancement.

Problem: people will in most cases visit the healthcare facilities even with the slightest problems that can be treated at the comfort of their homes. This increases congestion and costs both for the patients and the medical facilities.

The solution: Telehealth is an excellent example of how technology can be used to improve care and reduce costs (Barbosa, & Silva, 2017). With telehealth, patients do not have to visit the hospital for weight and blood pressure monitoring services. Doing this remotely helps save time and resources both for the patient and the organization. The patients can also be able to can reach the clinic’s video conferencing, and upon explaining their symptoms, they can quickly know whether to go to the hospital or not. This means that the hospital can reduce congestion through this technology as only severe cases will be referred to the hospital. By making the patient more informed, the healthcare can be less costly, quick, and quality.  

The use of telehealth has continued to increase rapidly due to its efficiency and cost reduction.

Deficiencies in the clinical use of technology

Overview: not having the required knowledge to handle the technological devices is one of the biggest issues today. This is especially because the technology is evolving at a very high rate.

The problem: With increased technology, the healthcare industry is changing rapidly. There are also a lot of issues that comes with the technological changes. One of them is the security concern.

The solution: the healthcare workers should receive adequate training regarding the new equipment and systems. Suppose there is no enough training and education. In that case, there is a considerable likelihood of making errors that may be very detrimental to the patients. As new equipment comes, the healthcare workers should be educated on how they are supposed to maximize its use and realize quality healthcare.

key to success: adequate training regarding the new equipment and systems

Technology and medical errors

Overview: Many patients die every year in the United States due to medical errors, many of which can be prevented. An excellent example of such errors is medical administration errors.

The problem: there are many errors that occur during the feeding of information into the various systems that are used in the healthcare.

The solution: There is a great importance of having a culture of safety that focuses n the improvement of systems by looking at the medical errors as a challenge that should be conquered. Every person in the healthcare system must ensure that the safety of the patients and the healthcare workers are well looked at. EHR is very vital in enhancing the collection and displaying of lab results in a significant way. As a result, an organization can improve the quality of health care o their patients. (Lee, & Blanchfield, 2018)

Key to success: it is important that the information that is entered into the healthcare systems is counterchecked.

Concentration on profit margins

Overview: Healthcare facilities that area in concentrated markets charges higher and earns higher margins of profits as compared to healthcare facilities that are in competitive markets.

The problem: Highly proficient organizations in highly concentrated markets have lower distress risks. The contribution margins are very high in concentrated markets than competitive markets.

The solution: The documentation process is very pertinent to health care. It helps give the correct coding and billing, thus ensuring that there is proper reimbursement

Key to success: it is important to ensure that coding and billing is done accordingly to avoid errors.

References

Barbosa, I. D. A., & Silva, M. J. P. D. (2017). Nursing care by telehealth: what is the influence of distance on communication?. Revista brasileira de enfermagem, 70(5), 928-934.

Crawford, S., Kushner, I., Wells, R., & Monks, S. (2019). Electronic health record documentation times among emergency medicine trainees. Perspectives in health information management, 16(Winter).

Lee, V. S., & Blanchfield, B. B. (2018). Disentangling health care billing: for patients’ physical and financial health. Jama, 319(7), 661-663.