HSA3215-Activity5 Assignment 2: Building A Customer Relationship Model - PowerPoint Presentation

Name: HSA3215 MOD 5 - Written Assignment

Description: Customer Relationship Model 

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· Please see rubric for grade point details.  You provided good information on the facility, but you were missing the creation of the CRM.  You had a slide that showed what a CRM is, but the assignment was to create a CRM for the facility chosen, with 5 content slides excluding the title and reference slides.  

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Submitted in a PowerPoint format (maximum 5 slides) and explains the needs of the customer. APA Format , Grammar.20(20.00%)

Levels of Achievement:

Novice 0 (0.00%) - 10 (10.00%)

Content is missing or needs major improvement

Competent 11 (11.00%) - 25 (25.00%)

Content is mostly complete with some format/grammar issues.

Proficient 26 (26.00%) - 30 (30.00%)

Content meets objective. Has a professional tone and has very few or no grammatical errors.

Feedback:

You needed 5 content slides excluding the title and reference slide

Provided overview of facility chosen, with a detailed customer relationship model.25(25.00%)

Levels of Achievement:

Novice 0 (0.00%) - 10 (10.00%)

Content is missing or needs major improvement

Competent 11 (11.00%) - 25 (25.00%)

Brief overview of facility with a somewhat detailed customer relationship model

Proficient 31 (31.00%) - 40 (40.00%)

Facility chose is described in detail with a focused and easy to understand customer relationship model

Feedback:

Facility overview was provided but CRM was not

Slides are engaging and explains the needs of the customer20(20.00%)

Levels of Achievement:

Novice 0 (0.00%) - 10 (10.00%)

Content is missing or needs major improvement

Competent 11 (11.00%) - 25 (25.00%)

Flow and structure of content is consistent but needs some revisions.

Proficient 26 (26.00%) - 30 (30.00%)

Content has good flow and slides are relevant

Feedback:

Missing CRM slides.

Raw Total: 65.00 (of 100)

Name:HSA3215 MOD 5 - Written Assignment

Description:Customer Relationship Model 

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