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Analyzing Applications 2

Short Response Paper: Analyzing Applications

IND502: Strategic Talent Management In a Complex World

Position/Job Description: The position is for a Security Guard. Duties will be completed at the Black Cotton Apartment Complex. The complex is a gated community comprised of four apartment building units, recreation room, pool, gym, and pet walk. Apartments are either furnished or unfurnished. Garages are separate from apartment buildings. The security guard team will protect the assigned property, promote and enforce safety and security and act as a visible deterrent against irregular activity.

Job Description Consideration – I focused some aspects of the description such as the ability to work within access control points, the ability to provide accurate reports, and implement emergency plans if required. Further, I looked for those with good communication skills and some customer service experience as the candidate would interact with tenants on a regular basis. The candidate’s age (minimum 18), education (minimum HS diploma or GED), and holding a valid driver’s license are the minimum requirements that were identified before the application screening process was started (SHRM, 2017). The profiles were check for grammar as well as misspellings which would attest to attention to detail.

Candidates – Initial 10

Sherryl Dela Rosa: Her background, to include her current position at Veteran Affairs, is in the security field. She is military veteran that served as a Military Police. She has experience with medical emergencies, vehicle inspections, and access control. Further, she also has experience in customer service which is a part of working at an apartment complex. She also holds an active security clearance, which will possibly mean she will pass all required background check. She meets all minimum requires.

Joel Tolentino: His current position is in the field of security, and he has held various security officer/security guard positions. He has worked with Closed Captioned Television (CCTV) and access control, to include operating gated entry points. He has formal education in criminal justice and meets all minimum requirements.

Danielle Martinez: She has some experience in the in the security field as well as customer service. Her communication and reporting skills have been verified and she meets all minimum requirements.

Jenny Duron: She has over 4 years of experience. She has customer service experience as well as experience with controlled access points. She also has some education in Criminal Justice. She is CPR and AED certified and has earned a Report Writing Certificate. All minimum requirements have been met.

Mario Lopez: He has over 5 years of experience. Holds a bachelor’s degree in Criminal Investigation and Security.

Juwan Daniels-Dyer: He has 4 years of experience in law enforcement, corrections, and security. He is a military Veteran and hods a Bachelor of Science in Criminal Justice. He has held various leadership positions which required interacting with others. He has some customer service experience and meets all minimum requirements.

David Fennessey, Jr.: He has some experience in security and is certified in Adult CPR. He has verified communication skills and some report writing skills. He meets all minimum requirements.

Daniel Calbert: He has 3 years of public security experience that included report writing and customer service. He has verified communication skills and meets all minimum requirements.

Gabrielle Brooks-Brown: He has 8 years of security experience. He has worked various positions with different types of companies. He holds an associate degree in Criminal Justice and is a Certified Protection Officer.

Jessie G: He has 2 years’ experience in public safety as well as some customer service experience. He is a Certified Protection Officer and meets all minimum requirements.

Candidates – Final 5

The final five were chosen based on the requirements specified in the job description and the depth of information within the individual profiles. The final 5 candidates are as follows:

Sherryl Dela Rosa – She has over 5 years’ experience to include some Military Police experience. She noted experiences with medical emergencies, vehicle inspections, and access control points. Background checks will be easier because she holds an active security clearance.

Joel Tolentino – He has held various security positions and worked with CCTV, access control and has formal Criminal Justice education.

Jenny Duron – She has over 4 years of experience in security and customer service. She also worked with control access points and has some formal education in Criminal Justice. She is CPR and AED certified, which stood out above all other candidates.

Juwan Daniels-Dyer – He has 4 years of law enforcement, corrections, and security. He is a veteran and has formal education in Criminal Justice.

Gabrielle Brooks-Brown – He has 8 years’ experience, which is more than all other the other candidates. The positions were with various types of companies. He also has formal Criminal Justice education and is a certified protection officer.

Screening Questions

At times when the shift becomes boring, please explain what you would do to stay focused and motivated at work? – Guard duty can be uneventful and rather boring. It is very easy become complacent and uninterested. The position requires attention to detail so this question would be appropriate.

What industries have you worked in as a security guard? – There are various security guard positions that require different actions. Some positions may just require standing at a door or sitting in a office watching CCTV. The type of experience will matter with this position.

What are some types of security systems have you worked with? – There are various security system in the field. It would be more convenient if the candidate had experience in the company’s current system, but training can be provided is necessary.

Have you ever dealt with a difficult visitor? What did you do in this situation? – In an apartment complex there are various type of people that may encounter the guards, some are not friendly or may be become unruly. This is a question that will give the employer an idea of the mindset of the candidate.

Have you ever dealt with a medical issue while on shift? How did you respond? – In an apartment complex where people live, there is a high chance that there will be some type of medical emergency. An employer would want to know how the candidate would react in this stressful situation.

Inclusive Considerations

The job description utilized gender-neutral words which would attract male, female, non-binary or gender-fluid applicants (SHRM, 2021). Further, language and phrases that would make older applicants uncomfortable were not utilized (Ward, 2021).

Top Candidate

After considering the job description, the minimum requirements, and the candidates profiles the top candidate was Sherryl Dela Rosa. She has relevant security experience, police experience as well as experience interacting with customers. She understands how to operate vehicle inspections, access control points, and respond to medical emergencies.

References:

SHRM. (2017). Screening and Evaluating Job Candidates. Society for Human Resource Management. Retrieved November 5, 2022, from https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/screeningandevaluatingcandidates.aspx

SHRM. (2021) Writing Inclusive Job Postings and Descriptions. Society for Human Resource Management. Retrieved November 6, 2022, from https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/screeningandevaluatingcandidates.aspx

Ward, M. (2021). The words and phrases you should stop using in job descriptions if you want to attract applicants from diverse backgrounds. Business Insider. Retrieved November 6, 2022, from https://www.businessinsider.com/how-to-write-an-inclusive-job-description-2021-2