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Mod3-Urgent-Important.docxCMR 301
Module 3/Chapter Two
Urgent/Important Exercise
Name: __________________
Working individually, you are to classify the following work activities according to the matrix as: (1) urgent/important, (2) urgent/unimportant, (3) not urgent/important, or (4) not urgent/unimportant.
Important items lead to a desired result. Urgent items require immediate attention.
Identify the rationale behind your classification.
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Activity |
Classification& Rationale |
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1. Supplier calls to demand payment of a long-overdue invoice.
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2. Production supervisor stops by for help with a complicated database problem.
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3. Vice president sends around notice inviting suggestions for new products.
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4. Weekly staff meeting is unexpectedly moved up to start within a few minutes.
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5. Assistant passes along an announcement of an industry conference in Hawaii next month . |
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6. Department head asks for two-year comparison of monthly departmental sales and expenses. |
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7. In-box includes an annual customer-satisfaction survey from a favorite vendor.
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8. E-mail reminder from human resources about quality management Webcast during lunchtime . |
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9. Inspector from the federal OSHA agency shows up to check for violations.
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10. Page message arrives from spouse, asking for spare car keys. |
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