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Phenomenology and Strategic Thinking Robert Schmidle “Strategic thinking is a mental process, at once abstract and rational, which
must be capable of synthesizing both psychological and material data. The
strategist must have a great capacity for both analysis and synthesis; analysis is
necessary to assemble the data on which he makes his diagnosis, synthesis in
order to produce from these data the diagnosis itself--and the diagnosis in fact
amounts to a choice between alternative courses of action”
General Andre Beaufre
Strategic thinking entails understanding the larger integrated whole of the
problem set that I am addressing, it is a perspective whose horizon is necessarily
flexible, from rational and objective to irrational and subjective. It is a holistic way
of thinking that seeks to connect seemingly unconnected objects and
experiences. Strategic thinking is always temporal and encourages analogy and
metaphor in order to explain and contextualize problems in both time and space.
It focuses first on setting a problem in an experiential and historical context
before trying to develop potential solutions to that problem.
Phenomenology is the objective study of topics usually regarded as subjective,
most specifically consciousness and the content of conscious experiences. It is
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the study of how ‘sense’ gets conferred on an object. According to its first and
most well know advocate, Edmund Husserl it does not study consciousness from
the perspective of clinical psychology or neurology. Instead, according to
Husserl, phenomenology seeks through systematic reflection to determine the
essential properties and structures of experience. This method of studying the
structures of experience is one, which I will explore in this lecture and illustrate a
potential relationship to strategic thinking.
To begin, there are several assumptions that are foundational to the concept
of phenomenology as I am applying it to strategic thinking. These assumptions
are:
1. Phenomenology rejects the concept of objective, purely scientific
research, while providing an objective rigor to the study of traditionally
subjective topics. Instead of this strictly scientific view,
phenomenologists attempt to discover the essences of an object
through a pure “seeing” of the object without predispositions or
prejudice. A phenomenologist would do this by excluding from the
description of an object the empirical qualifiers that mask the essence of
the intended object of study. For example, instead of a description from
the science of physics that describe a star as a superheated gaseous orb
one would instead, in the phenomenological reduction simply “see” a star
as a point of light. This type of description that Husserl calls the epoche or
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“bracketing of existence” instructs us to suspend our belief in the
independent existence of the star. Instead Husserl proposes that we
simply focus on what we “see,” which is a point of light, free from the
value-laden description of an overheated gaseous orb.
2. Persons should be explored in their daily human behavior because
people can be best understood through the unique ways they reflect
the society they live in. In order words, trying to understand the behavior
of people as embodied persons in a sterile clinical environment
unencumbered by the context and ritual of their daily lives will never yield
a true picture of the essence of a person.
3. Phenomenology is oriented on discovery, the discovery of
essences. The important idea here is the fact of discovery and not the
end state. Because of this focus on discovery the methods of
phenomenology are directed toward the existence of objects as they are
presented in consciousness to a subject. In other words the essence of an
object comes from the consciousness that “constituted” it as an object for
that consciousness. So in order to understand essences one needs to
examine not just the objects themselves but also the consciousness that
constituted them, apart from the object itself. Understanding this essence
is only possible through an understanding of the necessary structures
that make an object an experience for me, as a subject. Those
necessary structures are the a priori lens, i.e. our prejudices and
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predispositions, through which we interpret the object as
constituting my experience of it.
4. If we wish to discover the essence of a thing we should begin by looking
first at the context in which I experienced the object. Within that
experience I will first identify the intentional object and then the a
priori structure that is fundamental to the experience of any
phenomenon. Examining that fundamental a priori structure, within the
totality of my experience, will then yield the insight into essences that I am
seeking. All the while taking into account that those structures are also
responsible for forming the context in which an object is constituted in
consciousness and therefore becomes a part of the totality of my
experience.
Phenomenology is the study of conscious experience through an
analysis of the structures of consciousness and the phenomena, which appear in
acts of consciousness. It is a method of philosophical inquiry that rejects the
rationalist bias that has dominated Western thought since Plato. It is the
suspension of prevailing judgments while at the same time reaching out to grasp
knowledge free from presuppositions.
The phenomenological method is rooted in intentionality, which is in
the idea that our consciousness is always focused on or directed towards
something. It is also empathetic, meaning that we experience another human
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being as another, not as a reflection of ourselves. In this sense it is also inter-
subjective in that the method relies on a world-view, which comes from an
unreflective belief. That belief informs my conviction that another human being
who looks and behaves like me will generally perceive things from an egocentric
view point similar to mine.
This point of view is known as a horizon in Husserl’s phenomenology. His
concept of horizons should be placed within the context of my previous
illustration of the role of intentionality structures in the process of how we come to
experience the world. Husserl talks about two kinds of horizons, internal and
external. These horizons are the possible future properties of the object.
Examples of these future properties might be those properties that are not
immediately observable from one perspective, such as the color of leaves on the
backside of a tree that is not immediately observable when I am viewing the front
side of the tree. In spite of not being able to see the backside of the tree I believe
that there will be leaves on the backside of the tree and that they will be similar in
color and texture to those on the front side of the tree. This internal horizon
includes properties of an object that could be given in further perceptions
including non-observable properties.
Husserl contends that things (objects) are never perceived as solitary or
individual entities against a clean and sterile backdrop, they are always perceived
in a certain context. That context is the external horizon of a natural world and
therefore related to everything else in that world. The tree, used as an example in
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the preceding paragraph, is perceived by the subject (me) as a tree in the context
of the other trees in the forest in which it grows. Even when my attention is
drawn to one particular tree and it becomes the object of my intentionality
the external horizon of the other trees in the forest remain constitutive of my
experience of that individual tree. While internal horizons are focused on
the possible future properties of an object, external horizons are concerned
with an object’s possible relations to other things.
To the extent that these horizons are predetermined they prescribe or
constitute the object in an act of consciousness and as such transcend our
experience of the physical world. In other words we constitute the world of
physical objects as transcendent of our experience of them and independent of
our consciousness of that experience. This process of constituting the world
is dependent on the structures of intentionality that give meaning to an
experience.
These structures are influenced by the beliefs that we as subjects bring to an
experience. These beliefs make up the background against which an act’s
meaning is presupposed. These same beliefs have a normative affect in that they
impose ‘rules’ on the constitution of objects and on the horizons against which
they become ‘our’ experiences.
Husserl believed that we (as subjects) experience objects in the way that
we do because we organize those experiences according to certain categories or
rules. These rules are influenced by the conceptual and experiential beliefs that
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we hold. The structures that hold and reflect these rules are the structures of
intentionality. To summarize, objects are constituted in consciousness
according to certain rules and are experienced by us as subjects. Through
the structures of intentionality objects and experiences are made coherent
and meaningful.
In Husserl’s system these intentionality structures must provide a stable
foundation although their content could be and likely will be unstable and
unpredictable. The necessary relationship between temporality and identity in
terms of enabling our experience of objects is dependent on the stability of the
intentionality structures, if not their content. In other words there must be an
expectation of sameness in a structure in order for it to provide temporal
context for an act. I must expect that the next act will be similar in some sense
to the one preceding it if I am to put that act in a temporal context. The abstract
structures of intentionality themselves must posses an external stability of form
while at the same time exhibiting an internal instability of content reflecting the
continuous change in the beliefs that constitute those structures.
A common life-world as a system of meaning requires a common
language. This is the way people perceive their world and themselves in it –
through the intentionality structures provided by language. In order to put
myself in another’s shoes I must presuppose that some common spatial-temporal
objects exist independently of my subjective perspective—they constitute an
objective reality.
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The concept of phenomenology leaves open space for the power of
associative thinking and the influence of analogies of memories of past or similar
experiences. The understanding of the origins and influences of external
horizons and the associated intentionality structures has applicability to
strategic thinking in the sense of understanding the experience the
strategist is trying to create from the standpoint of the object of the
intentionality of the strategy. The object on which we are trying to confer
meaning is only relevant in the context of a common horizon or perspective. This
is because a common context is necessary in order to understand an experience
as it uncovers itself and makes its meaning evident to me.
Strategic thinking as a phenomenological process changes and creates a
new, possibly novel, representation of the competitive space in which the
strategist desires to create an experience. This is the objective reality I outlined
earlier, which is a necessary component of a shared consciousness that must
exist if the experience is to be common to all. For example, a strategist attempts
to create a condition of victory or defeat that is accepted by all who are the
objects of his intentionality. In other words they all experience the results of the
strategy similarly as an object or experience presented to consciousness.
What are the implications for strategic thinking? To begin with it
involves reframing a strategic problem as a phenomena in order to see it in
terms of a human experience. For example suppose we were attempting to
develop a strategy to address the problem of Russian cyber hacking. Using the
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phenomenological method we would first ‘see’ the problem not through the
depiction of the technical mechanics or digital attributes of attacking a network
but rather we would ‘see’ the object for what it is, the electronic penetration at a
certain point of access.
In other words we would bracket out the value laden descriptions of
the hackers or the Russian government and focus on the problem of
penetration through a particular point of access. We would then envision the
world of the “patriotic hacktivists” through their eyes. We would experience the
hacking from their perspective not ours. We would also look at the hacktivists
within their own life-world and through their own daily activities; such as they are
known to us. Next we would attempt to identify the essence of the problem by
investigating the intentionality structures that form the rules that guide the
behavior of these hackers.
Importantly, we must discover the sameness of those intentionality
structures (as they relate to our own intentionality structures) in order to
put the problem in a temporal context. For example, let’s say that we
discovered that the on-line gaming community held similar beliefs about the
desirability of certain techniques for interactive experiences. That
knowledge would in turn provide a useful context in which to create a strategy to
deal with the Russian hackers.
That temporal context will also be influenced by the unreflective belief
systems that constitute the hacktivist consciousness of their experience. The
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stability of those intentionality structures is also examined as a way to help us
determine the potential for changes in the meaning of those hacktivist
experiences and our potential role in altering those experiences by creating
instability in their intentionality structures. In other words, we might develop a
strategy with associated technical options designed create doubt among
the hacktivist community about their anonymity, thereby raising their level
of anxiety and risk of exposure.
Another example of the application of the phenomenological method might
be that of a particularly difficult strategic problem – dealing with an
insurgency in a developing country. The phenomenological methodology is
the same as we applied to problem of the patriotic hacktivists. Fundamentally we
are trying to develop a strategy through the lens of the insurgents and the
general population. That strategy must keep the insurgents from, as Moa Zedong
said about the guerillas— moving among the people as a fish swims in the sea.
In this case, metaphorically at least, the strategist could personify the body of
water in order to empathize with the experience of the water as the fish were
swimming by. He should feel the experience of being at once pushed aside and
then pulled through the vortices made by the fish as they swim through the water.
The strategist would then design a strategy that would enable the
continuous collection of data related to the experience of the insurgency
seen through the eyes of the ‘others’, the insurgent and the local
populous. He must be careful, however, not to fall prey to confirmation bias –
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interpreting the data in ways that reinforce and support whatever preconceptions
the strategist brings to the development of possible options. Informed by this data
they would continue to peel back the outer layers of the problem looking for
root causes.
As always, they should know the character of the thing from which they are
metaphorically stripping away the outer layers. This so as not to fall into the trap
that Ludwig Wittgenstein spoke of when he said that expecting to find an
objectifiable essence is like trying to find the real artichoke by peeling
away its leaves. With this in mind we could expect to find the experience of
the insurgency in the leaves (of the artichoke) and understand that the more
we search for the pit the more likely we are to fail in our desire to create a
coherent and effective strategy.
“Our perceived world is structured by a plurality of over-lapping
perspectives within which different aspects are somehow seen together as
aspects of just one world.” Maurice Merleau-Ponty
The goal of strategic thinking is to discover that one world and understand
the extent to which it is structured by the horizon of our expectations.