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| M&M Analysis: Tools of Quality – Part #2 |
| M&M Defective Shipment Form Summary |
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| Week |
No. of Shipments |
No. of Shipments with Defects |
Reason for Defective Shipment |
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| Week |
No. of New Hires |
No. of Terminations |
Total No. of Workers |
Turnover |
Avg. Number of Shipments Per Worker |
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| Incorrect Bill of Lading |
Incorrect Truck Load |
Damaged Product |
Trucks Late |
| 1 |
123 |
5 |
2 |
2 |
1 |
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| 1 |
1 |
0 |
20 |
1 |
| 2 |
131 |
8 |
1 |
4 |
1 |
2 |
| 2 |
2 |
1 |
21 |
3 |
| 3 |
138 |
6 |
2 |
3 |
1 |
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| 3 |
3 |
2 |
22 |
5 |
| 4 |
145 |
11 |
4 |
4 |
1 |
2 |
| 4 |
2 |
0 |
23 |
2 |
| 5 |
165 |
12 |
4 |
4 |
2 |
2 |
| 5 |
1 |
2 |
25 |
3 |
| 6 |
190 |
13 |
5 |
5 |
3 |
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| 6 |
1 |
4 |
24 |
5 |
| 7 |
205 |
15 |
7 |
6 |
1 |
1 |
| 7 |
2 |
1 |
21 |
3 |
| 8 |
201 |
15 |
6 |
7 |
0 |
2 |
| 8 |
1 |
2 |
22 |
3 |
| 9 |
204 |
15 |
5 |
6 |
2 |
2 |
| 9 |
1 |
1 |
21 |
2 |
| 10 |
215 |
17 |
5 |
6 |
4 |
2 |
| 10 |
1 |
2 |
21 |
3 |
| TOTALS |
1717 |
117 |
41 |
47 |
16 |
13 |
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| Activity #5 |
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| Activity #6 |
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| Insert your Pareto - Reason for Defective Shipment Chart |
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| Insert your Avg Num of Shipments Per Worker Vs. Num of Defects Chart |
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| *** Here *** |
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| *** Here *** |
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| Activity #7 |
With limited time and funds for defect analysis, which of the four defect reasons should you focus on based on what you have learned in this module? |
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| Activity #8 |
Analyze the two lines in your Avg Number of Shipments Per Worker vs. Number of Defects graph. Is there a relationship between the two lines? If so, what is the relationship and what can you conclude? |