MKT430_U1_Spring20_NermainAl-Issa_FinalAssessment-2.docx

Semester

Spring 2020

Assessment date

9 June 2020

Course

Professional Selling

Course Code

MKT 430

Section

U1

Assessment

Final Assessment

Assessment weight

20%

Faculty Name

Ms. Nermain Al-Issa

To be completed by the student

Student Name

:

Student ID

:

Grading Scheme

Question

Earned Points

Max. Points

Question

Earned Points

Max. Points

Q1

30

Q2

60

Q3

10

Q4

Q5

Total Earned Points

Total Available Points

Instructor Signature

100

2

1. What are the three levels of relationship selling? Describe the differences between the selling levels. (5 points each)

Provide a real example for each level from your experience. (5 points each, total 30 points)

2. What are the four leadership styles? Describe each. (5 points each)

How leaders communicate with team members and make decisions following each style? (5 points each)

Suggest a situation for which each style suits the most. (5 points each)

3. List and explain four criteria for salespeople evaluation. (2.5 points each)