course tittle: marketing management
(mkt 500)
date of submission: tuesday April 16, 2019
RE: YONAH BACK HOME SHIPPING SERVICES
I.
OVERVIEW
This company is newly established to cater to the shipping needs of Africans especially those from Mano River Union countries on the west coast of Africa. The Liberian civil war that lasted for fifteen years spilled over to three neighboring countries namely Sierra Leone, Guinea and the Ivory Coast. Resettlement programs led to the migration of people from those countries to Australia, America and some parts of Europe who constantly purchase and amass needed items for shipment to families and friends back home. The market is extremely viable and is primarily a function of integrity and timeliness in delivery. Competition is tense in the premises; primarily consisting of sole proprietorships with ties to other individuals contracted in the destination cities for the purpose of clearing at the sea ports.
II.
MISSION STATEMENT
Use us to help satisfy back home with improved quality handling, packaging and shipping. Our capable support staff value all packages, big and small, from origin to destination using trusted carriers. Get a quote today and take advantage of our low rates for a safe and timely delivery
III.
SITUATION ANALYSIS
Our team consists of dependable individuals primarily from an ethnic group as a result of the scramble for Africa after the Berlin conference of 1984-85 that have formidable political economic and social ties in three of the four targeted countries that are well accustomed and knowledgeable in the port operations in terms of goods clearing and handling requirements in those countries, They are also capable of performing the post shipping and pre-distribution activities which include but are not limited to, warehousing on the ground, human resource management, labor, and distribution of goods to delivery addresses upon arrival and clearance. Since the individuals in the core management team were all originally schooled in the respective countries which were colonized by France , Britain and the United States, barrier adjustments for the official languages of French and English used for business in the respective countries for filling in application blanks and other forms of legal documentation will be extremely minimal.
IV.
STRATEGY AND TACTICS
Competitors in the industry operate as sole proprietorships in individual countries of the Mano River Union utilizing the individual ports of entry in those cities. A conglomerated effort like ours will help in the analysis of Shipping and clearing costs thereby selecting the comparative lower costs of operations that will be beneficial to the investors and also reduce shipping costs for our customers. Of late, it has been observed that the United States frowns on the persistent transfer of cash by residents out of the US, however, since cash is primarily used for the purchase of basis needs, we stand a chance of identifying what the needs are and making such necessities available opportunity of , the market in the future. The advantage of such a future expansion program is that it will drastically minimize and or eradicate the impart of profiteering vendors who import and price goods with high markups that plummet economic benefits of the consumers.
V.
IMPLEMENTATION
There are notable periods during which families, friends and relatives would expect goods from acquaintances abroad some of which they will sell on the local market; The seasons are Christmas, new year and Ramadan not forgetting some other seasons like decoration and independence days; we are also well aware of the times for festivities and will ensure the timely delivery of barrels and containers from the customers to the designated recipients.
VI.
FINACIAL PROJECTIONS
We will encourage our team members to exhibit honest and good character where they live for the fact that influence marketing is based on individual recommendation. Such goodwill contribution is cogent to our modus operandi. Additionally, logistical support to amass customers goods to designated areas for temporary storage prior to shipping and before collection at the various localities will also form the basis of investment and recorded at book value to the credit to the contributor. Since upfront cash is required for the paper work for shipping and clearing, to be submitted, we will request 60 percent of invoice total to be paid after pick-up and the balance 40 percent rest after delivery and receipt. This will lessen our financial burden and the need to borrow from outsiders but will instead depend mostly on in kind and cash contributions of partner at least to jump start the program. Our goal is to ensure a bottom line of USD 20,000 after the first shipment with 30 percent increase as we grow the market at the giving and the receiving end.
VII.
CONCLUSION
We will be in the position to identify the actual needs from the beneficiaries and communicate the actuality to the senders who will in turn use the communication to select options as to what the priorities are in meeting the real obligations they intend to satisfy. We are of the conviction that recommendation from the beneficiaries to the senders relating to the efficient performance will grow the customer base. The sustenance of the sender customers will be based on the end user’s reception and approval of our marketing strategy; in other words, we intend to capitalize on influential marketing determined by the beneficiaries.