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Management Information Systems MIS300 – Spring 2020

Weekly Assessment 2 (15%) - Chapter 2

Start Date: 10 July 2020- 1200 am

Due Date: 14 July 2020- 11:59 pm

(Note: please upload your answer on Moodle using Weekly Assessment 2 submission Link)

Student Name:

Student ID:

Case Study

YJ toy shop has recently started selling its products online. Through the YJ website, customers can surf all products, place orders, make the payment, and receive the bill. Then, YJ packing employees will receive the order automatically. As YJ business is getting bigger, more employees and suppliers are involved. The owner of YJ has decided to use the latest systems that can help the enlarging business through all departments (i.e. sales, accounting, HR, finance, and customer service). So, he decided to buy a supply chain management (SCM) system, customer relationship management (CRM) system, and enterprise resource planning (ERP) system.

Answer all the following questions. (All answer should be based on the above case study)

1- Explain, briefly, how the YJ could benefit from the implemented SCM system. (30 points)

2- Explain, briefly, how the YJ could benefit from the implementation of CRM system. (40 points)

3- Explain, briefly, how the YJ could benefit from the implementation of ERP system. (30 points)