strategic management

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Milestone Two

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Strategic Planning Approach

Assuring equitable access to health care services regardless of poverty, insurance status, language, or culture is central to the objective of Asian Health Services. This includes serving and advocating for the medically underserved, which includes the immigrant and refugee Asian population (Ginter, 2018). The group's long-term goal is to ensure that all residents of their community, particularly those who lack other options, have access to quality medical care. The strategic planning process follows the organization's stated goals and objectives. Care for patients and community members alike may benefit from the strategic planning techniques used by the facility. To provide just one example, the facility had trouble communicating with patients and doctors due to a lack of a common language. To help with this problem, Asian Health Services has hired interpreters who can speak eleven different languages. Asian Health Services' strategic planning methods are effective because they allow the business to solve problems that affect both patients and staff.

Prevailing Issue

At Asian Health Services, money is always a problem. Donations, government money, and grants are crucial to the community health center's existence since it operates as a non-profit. A lack of resources makes it difficult for Asian Health Services to expand its services to the local population. In addition to financial difficulties, the community health center is having trouble keeping its doctors and nurses. In order to compete with bigger healthcare companies, Asian Health Services is losing its providers to higher paying wages and better perks offered by such businesses. It's quite challenging for Asian Health Services to compete with companies like Kaiser.

Concerns

Without sufficient resources, Asian Health Services will be unable to meet the growing demand for care, develop innovative new programs and services, or recruit more personnel, all of which are major considerations in the organization's strategic planning. In addition, the facility will fail to retain providers and will have trouble keeping its employees well educated. Strategic planning establishes a course for the company and, by ensuring that all employees are on the same page with regard to the company's big-picture objectives, helps ensure that everyone works together to achieve those goals (Ginter, 2018). If Asian Health Service wants to keep expanding, competing with bigger organizations in the community, and providing excellent treatment to its patients, it will need to use its strategic planning approach to address its financing challenges.

Role

Managers in the healthcare sector play a crucial part in Asian Health Services' attempt to strategize its way out of its current financial predicament. Managers in the healthcare industry are tasked with allocating resources within the organization's budget. To achieve this goal, it is crucial that managers and employees have open lines of communication on each division's requirements. Managers in the healthcare industry will utilize this data to set priorities and allocate resources. Furthermore, they should get to know the requirements of the organization's patients in order to answer their worries and develop the required enhancements to maintain patients going to the institution. Healthcare administrators must use strategic planning to resolve the financial challenges facing Asian Health Services if the clinic is to continue providing much-needed services to the local population. The care-team strategy used by Asian Health Services is geared toward assisting patients in maintaining and enhancing their health before to, during, and after doctor appointments. The community health center would be unable to provide such high-quality treatment to its patients without enough financing and a well-balanced budget from healthcare administrators.

Stakeholders

All organizations rely heavily on their key stakeholders. Individuals, people, and organizations with a vested interest in an organization's success or failure are referred to as "stakeholders" (Ginter, 2018). The labor union, upper management, and board members of Asian Health Services are the primary stakeholders in this matter. More than half of Asian Health Services' board members are current or former patients of the clinic. By facilitating open lines of communication between employees and management, the employee union contributes to the company's strategic planning process. When workers at Asian Health Services are able to voice their issues openly with management, such worries may be addressed via the company's strategic planning processes. Strategic decisions are heavily influenced by the company's upper management. They are in charge of fixing the problems that arise at Asian Health Services and keeping the business running smoothly. Since the majority of the board members are also patients, they have a special stake in the center's long-term success and play a crucial role in strategic planning. Board members are helpful because they provide new perspectives and raise concerns about problems that affect patients' satisfaction with treatment at Asian health Services. Strategic planning at Asian Health Services is heavily reliant on the input of these key stakeholders. Asian Health Services must make every effort to appease these board members' worries and earn their continued approval of its operations and patient treatment.

References

Chung, K., & Chin, W. N. (n.d.). Asian Health Services: Rediscovering a Blue Ocean. 1-12. Retrieved from https://learn.snhu.edu/d2l/lor/viewer/viewFile.d2lfile/794595/23322,1/

Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The Strategic Management of Health Care Organizations (8th ed.). Hoboken, NJ: Wiley. ISBN: 978-1-119-34970-9