9-2 Final Submission: Communication Framework and Training Plan - Submit Assignment

Communication Techniques

Chaston Carter

Southern New Hampshire University

9/2/18

Please see Professor Feedback in (RED)

Communication Techniques

Part 1

The second method that could be used is with online project collaboration software. It is factual that harnessing the power cloud- based project management software could improve collaboration within a team. In the case of mobile division, the employees could be taught on how to use this software and when they should use it (Clarizen, 2018). The primary reason for the training is that using collaborative software is not easy since there are systems that are being cloud- based meaning centralized storage.

In addition to that, the target audience for the communication method are the employees. The employees are the people who create a product and they have a role to communicate with the customers within a firm. Therefore, in this case, they are the target audience to the communication methods. From the case study and the artifacts that are provided the target, audience has various characteristics. They must have a similar organizational agenda where they must be aware of the missions, visions and organizational goals. Additionally, the target audience also came from the diverse backgrounds (Clarizen, 2018). The main aim of this is to ensure that there is exchange of ideas in a bid to make the company carry out its activities in a unique manner. The target audience should also have different perspectives of certain things. It is true that people are different, and they have different thoughts. In the same context, it is true that they have different thoughts and beliefs, and this will help them in their work. Other characteristics that they should behave ethically. This means that they should always have ethical considerations and they should have a good conduct.

The intended message that needs to be delivered is on the activities in which the employees must take part in for them to ensure that they deliver goods timely, they produce good quality products, the products are cost effective and they are efficient. They have also to communicate and get to know how they can help improve customer satisfaction (Bim, 2011). That message holds pertinence for the intended audience since it helps them know what they have to do in a bid to ensure that the organization’s goals are reached. The message matters for the target audience since it acts as a guide on how they should carry out their activities. The message may have the guidance and immediate action that must be taken by the employees or team member to meet the organizational goals. It is also in the best interest of the company to make the right decision by getting the right messages in right time.

Technical communication will be successful in delivering the intended message. It is evident that technical communication acts as a way of conveying information to other people. Some people have been designated as technical communicators who help in relaying information. They may also put the data they capture into paper and they may digitally store text, audio and video (Bim, 2011).Technical communication will help in laying down the necessary information for it to reach the target audience. This is because it helps make the information to be more reliable and it helps more information to reach many people over a short period. This could be told by the way people are attending to their daily activities and how they are responsive to issues.

There are key steps for this framework. They include; first targeting the audience who are going to be communicated to. The next step involves choosing the right communication technique for communicating to the people. The other step involves knowing the pros and cons of each of the communication technique and deciding on the one that is more accurate. It is also evident that there are various ways of knowing whether a communication strategy is accurate or not. So here we have learned that we will make sure to resolve the problem of poor communication between the employees and the team member for the betterment of organizational goals. The communication of intend messages between our audience is the success of telecommunication technology.