Quality Management Plan Course Project Task 1/ WEEK 3 PROJECT

Week 3 Project Instructions and Rubric

(Please use resources/websites provided and textbook).

Before beginning work on this assignment, please review the expanded grading rubric for specific instructions relating to content and formatting.

Course Project Task 1

Overview:

The course project requires you to create a quality management plan. To do this, you will:

· Identify various aspects of a quality management plan in a healthcare organization.

· Apply various processes and tools to enhance quality in a healthcare setting. Seek additional resources from  http://www.leanproduction.com/index.html .

· Identify workflow processes in a healthcare setting.

· Identify quality parameters in a healthcare setting.

· Examine the effectiveness of a quality management plan in a given healthcare setting.

The project is modeled on the Shewhart Cycle (Plan, Do, Check, Act). You will modify the Shewhart Cycle to make it applicable to your selected healthcare service or program.

Seek additional resources that will help you understand the process being studied as well as planning and quality improvement in general. You can visit the following link for more details on a quality process improvement plan:  www.goleansixsigma.com

Click  Resources  and then select  Lean Six Sigma Tools . Review the steps in sequence; they provide direction to a quality process improvement plan. While you do not need to use the steps in sequence, they provide direction, as given below:

· Define: This step describes the importance of the problem within the organization.

· Measure: This step relates to the impact of the current condition and target goals for improvement.

· Analyze: This step relates to understanding workflow mapping and the value stream as well as understanding root cause analysis (RCA).

· Improve: This step identifies improvements to consider in the implementation of change.

· Control: This step is about sustainability of change.

Tasks:

· Complete a part of the Plan step of the cycle.

· Describe the environment, the organization, and the department or program within the organization that is the basis for your project. Describe the selected healthcare setting, specifically its service, staff, equipment, and patients. Identify and describe the scope and nature of the problem.

· Assess the environment using strengths, weaknesses, opportunities, and threats (SWOT) analysis. Interview some stakeholders, such as managers, staff, or customers. Use the interview information to conduct the SWOT analysis. You may also summarize or quote any important or interesting information gathered during the interview.

· Select one of the weaknesses determined by the SWOT analysis to create a plan for improvement.

Submission Details:

· To support your work, use your course and textbook readings, references /websites provided and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

· Your assignment should be addressed in an 8- to 10-page document.

· Name your document SU_MHC6303_W3P_LastName_FirstInitial.doc and submit to the Submissions Area by the due date assigned.

Rubric

· Criteria

· No Evidence

· 0 points

· Unsatisfactory

· 41 points

· Emerging

· 46 points

· Proficient

· 53 points

· Exemplary

· 60 points

· Criterion Score

· Includes all assignment components and meets graduate level critical thinking. A purpose statement is identified for the response.

· Student did not submit assignment

· Work minimally meets assignment expectations. No purpose statement is provided.

· Assignment meets some expectations with minimal depth and breath. Purpose statement is vague.

· Assignment meets most of expectations with all components being addressed in good depth and breadth. Purpose statement is present and appropriate for the assignment.

· Assignment meets all expectations with exceptional depth and breath. A comprehensive purpose statement delineates all requirements of the assignment.

· / 60

· This table lists criteria and criteria group name in the first column. The first row lists level names and includes scores if the rubric uses a numeric scoring method.

· Criteria

· No Evidence

· 0 points

· Unsatisfactory

· 37 points

· Emerging

· 43 points

· Proficient

· 48 points

· Exemplary

· 55 points

· Criterion Score

· Integrates and understands assignments concepts and topics.

· Student did not submit assignment

· Shows some degree of understanding of assignment concepts.

· Demonstrates a clear understanding of assignment concepts.

· Demonstrates the ability to evaluate and apply key assignment concepts.

· Demonstrates the ability to evaluate, apply and integrate key assignment concepts.

· / 55

· This table lists criteria and criteria group name in the first column. The first-row lists level names and includes scores if the rubric uses a numeric scoring method.

· Criteria

· No Evidence

· 0 points

· Unsatisfactory

· 34 points

· Emerging

· 39 points

· Proficient

· 44 points

· Exemplary

· 50 points

· Criterion Score

· Synthesizes, analyses, and evaluates resources to apply concepts in the assignment.

· Student did not submit assignment

· Does not interpret, apply, and synthesize concepts, and/or strategies.

· Summarizes information gleaned from sources to support major points but does not synthesize. Provides minimal justification to support major topics. Uses 1 credible resource in the assignment.

· Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses a minimum of 2 credible resources in the assignment.

· Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses 3 credible resources for the assignment, including at least 1 scholarly peer-reviewed resource.

· / 50

· This table lists criteria and criteria group name in the first column. The first-row lists level names and includes scores if the rubric uses a numeric scoring method.

· Criteria

· No Evidence

· 0 points

· Unsatisfactory

· 6 points

· Emerging

· 7 points

· Proficient

· 8 points

· Exemplary

· 10 points

· Criterion Score

· Uses correct spelling, grammar, and professional vocabulary. Provides credible resources using correct APA format.

· Student did not submit assignment

· Contains many (≥ 5) grammar, spelling, punctuation, and APA errors that interfere with the reader’s understanding.

· Contains a few (3-4) grammar, spelling, punctuation, and APA errors.

· Uses correct grammar, spelling, and punctuation with no errors. Contains a few (1–2) APA format errors.

· Uses correct grammar, spelling, and punctuation with no errors. Uses correct APA format with no errors.

· / 10

· Rubric Total Score Total

· / 175

· Overall Score

· Overall Score

· No Evidence0 points minimum

· Unsatisfactory118 points minimum

· Emerging135 points minimum

· Proficient153 points minimum

· Exemplary175 points minimum