Performance Measures / Week 2 Project
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MHC6303WEEK2PROJECTINSTRUCTIONSANDRUBRIC.docxWeek 2 Project Due: 10/03/2020, Saturday
Instructions
Before beginning work on this assignment, please review the expanded grading rubric for specific instructions relating to content and formatting.
Performance Measures
In healthcare, the terms "balanced scorecard" and a "dashboard" are used to describe performance measurement tools that are broad in scope but summarized in a few key indicators. In this assignment, you will create a specific dashboard for an operating Week of a healthcare organization.
Tasks:
· Select and describe a specific division of a larger healthcare organization, such as an emergency department, a surgical service, or a physician practice.
· Locate at least three recent (within the past three years) journal articles from professional, peer-reviewed journals that discuss dashboard, balanced scorecard, and performance measurement in your chosen healthcare division.
· Write a review of each article and include complete citations.
· Based on the information learned, create and justify the need for four categories of measurement, such as customer satisfaction or financial performance. For each of these four categories, create three specific performance measures. For each measure, describe how it is calculated and/or where the data can be found.
· Explain how the performance measures may change if the analysis is for the organization as a whole rather than a division of the organization.
Resources:
For resource below you can go to website in blue: When you cite from the website below be sure to use school’s reference information in the references section of the paper. Info should be the same. Instead of using website’s web address, (Retrieved from) use the one in green.
https://clutejournals.com/index.php/AJHS/article/view/7136/7210
Gordon, J., & Richardson, E. (2012). Continuous improvement using balanced
scorecard in healthcare. American Journal of Health Sciences, 3(3), 185-188. doi:http://dx.doi.org.southuniversity.libproxy.edmc.edu/10.19030/ajhs.v3i3.7136
https://yudhaprakasa.files.wordpress.com/2017/08/what-do-we-really-mean-by-e2809cbalanced-scorecarde2809d.pdf
Perkins, M., Grey, A., & Remmers, H. (2014). What do we really mean by "balanced scorecard"? International Journal of Productivity and Performance Management, 63(2), 148-169. Retrieved from https://search-proquest-com.southuniversity.libproxy.edmc.edu/docview/1667910740?accountid=87314
Submission Details:
· To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
· Your assignment should be addressed in a 2- to 3-page document.
· Name your document SU_MHC6303_W2P_LastName_FirstInitial.doc and submit to the Submissions Area by the due date assigned.
Rubric
Criteria
No Evidence
0 points
Unsatisfactory
4 points
Emerging
8 points
Proficient
12 points
Exemplary
15 points
Criterion Score
Includes all assignment components and meets graduate level critical thinking. A purpose statement is identified for the response.
Student did not submit assignment
Work minimally meets assignment expectations. No purpose statement is provided.
Assignment meets some expectations with minimal depth and breath. Purpose statement is vague.
Assignment meets most of expectations with all components being addressed in good depth and breadth. Purpose statement is present and appropriate for the assignment.
Assignment meets all expectations with exceptional depth and breath. A comprehensive purpose statement delineates all requirements of the assignment.
/ 15
Integrates and understands assignments concepts and topics.
Student did not submit assignment
Shows some degree of understanding of assignment concepts.
Demonstrates a clear understanding of assignment concepts.
Demonstrates the ability to evaluate and apply key assignment concepts.
Demonstrates the ability to evaluate, apply and integrate key assignment concepts.
/ 15
Synthesizes, analyses, and evaluates resources to apply concepts in the assignment.
Student did not submit assignment
Does not interpret, apply, and synthesize concepts, and/or strategies.
Summarizes information gleaned from sources to support major points, but does not synthesize. Provides minimal justification to support major topics. Uses 1 credible resource in the assignment.
Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses a minimum of 2 credible resources in the assignment.
Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses 3 credible resources for the assignment, including at least 1 scholarly peer-reviewed resource.
/ 15
This table lists criteria and criteria group name in the first column. The first row lists level names and includes scores if the rubric uses a numeric scoring method.Criteria
No Evidence
0 points
Unsatisfactory
1 point
Emerging
3 points
Proficient
4 points
Exemplary
5 points
Criterion Score
Uses correct spelling, grammar, and professional vocabulary. Provides credible resources using correct APA format.
Student did not submit assignment
Contains many (≥ 5) grammar, spelling, punctuation and APA errors that interfere with the reader’s understanding.
Contains a few (3-4) grammar, spelling, punctuation and APA errors.
Uses correct grammar, spelling, and punctuation with no errors. Contains a few (1–2) APA format errors.
Uses correct grammar, spelling, and punctuation with no errors. Uses correct APA format with no errors.
/ 5
Rubric Total ScoreTotal
/ 50
Overall Score
Overall Score
No Evidence0 points minimum
Unsatisfactory13 points minimum
Emerging27 points minimum
Proficient40 points minimum
Exemplary50 points minimum
