2-2

https://www.hfma.org/membership/overview.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

https://www.hfma.org/courses/certified-specialist-business-intelligence--csbi-.html

Choose the “Register for Free” option and it will be added to their eLearning portal.

If you have any questions with this process, contact HFMA’s Member Services at [email protected]

RECOMMENDED RESOURCES

Articles

Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., & Escobar, G. (2014). Big data in health care: Using

analytics to identify and manage high-risk and high-cost patients. Health Affairs, 33, (7), 1123-1131.

doi:10.1377/hlthaff.2014.0689

Bresnick, J. (2014, February). Decoding 10 more top Healthcare big data analytics buzzwords. HealthIT

Analytics. Retrieved from http://healthitanalytics.com/news/decoding-10-more-top-healthcare-big-data-

analytics-buzzwords

Morse, S. (2016, February). CMS, America's health insurance plans set unified healthcare quality measures.

Healthcare Finance. Retrieved from http://www.healthcarefinancenews.com/news/cms-americas-

health-insurance-plans-set-unified-healthcare-quality-measures

Multimedia

HealthcareIT News. (2015, December 1). Big data byte: The future of predictive aanalytics in healthcare [Video

file]. Retrieved from https://www.youtube.com/watch?v=4k_U7Rz1vyE

HealthIt.gov. (2013, September 18). The path to interoperability [Video file]. Retrieved from

https://www.youtube.com/watch?v=PaWcU7rqqyA

Schwartz MSL. (2015, June). The key to improving healthcare: It's about data [Video file]. Retrieved from

https://www.youtube.com/watch?v=FLXo-X-SwlE

https://www.hfma.org/courses/certified-specialist-business-intelligence--csbi-.html

http://outboundsso.next.ecollege.com/default/launchWithoutCache.ed?ssoType=AULibraryEzP&url=http%253A//search.proquest.com/docview/1545346469?accountid=32521

http://healthitanalytics.com/news/decoding-10-more-top-healthcare-big-data-analytics-buzzwords

http://www.healthcarefinancenews.com/news/cms-americas-health-insurance-plans-set-unified-healthcare-quality-measures

https://www.youtube.com/watch?v=4k_U7Rz1vyE

https://www.youtube.com/watch?v=PaWcU7rqqyA

https://www.youtube.com/watch?v=FLXo-X-SwlE

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Selanikio, J. (2013). Joel Selanikio: The surprising seeds of a big-data revolution in healthcare [Video file].

Retrieved from

https://www.ted.com/talks/joel_selanikio_the_surprising_seeds_of_a_big_data_revolution_in_healthcar

e#t-48311

Show Me The Evidence. (2015, August). How to use the PICO Method to form a clinical question [Video file].

Retrieved from https://www.youtube.com/watch?v=D3IS1cV-tLQ

Websites

Reynolds, G. (n.d.). Top ten slide tips. Retrieved from http://www.garrreynolds.com/preso-tips/design/

Simple rules for better PowerPoint presentations. (n.d.). Retrieved from

https://www.gcflearnfree.org/powerpoint-

tips/simple-rules-for-better-powerpoint-presentations/1/

https://www.ted.com/talks/joel_selanikio_the_surprising_seeds_of_a_big_data_revolution_in_healthcare#t-48311

https://www.youtube.com/watch?v=D3IS1cV-tLQhttps://www.youtube.com/watch?v=D3IS1cV-tLQ

http://www.garrreynolds.com/preso-tips/design/

https://www.gcflearnfree.org/powerpoint-tips/simple-rules-for-better-powerpoint-presentations/1/

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

COURSE GRADING

Multiple measures of assessment are used in the course, allowing students opportunities to demonstrate their

learning in more than one way and giving consideration to individual learning styles. Course components that

will be assessed are noted below.

DISCUSSIONS Each week students will participate in online discussions with classmates, which are related to the week’s

readings. These discussions replace the interactive dialogue that occurs in the traditional classroom setting.

Each week, students’ initial discussion posts are due by 11:59 p.m. (in the time zone in which each student

resides) on Day 3 (Thursday). Students will have until 11:59 p.m. on Day 7 (the following Monday) to make the

required minimum number of response posts to classmates. Discussions represent 27% of the overall

course grade.

INTERACTIVE ASSIGNMENT

In Week 5 students will participate in interactive assignments with classmates, which are related to the week’s

readings. These interactive assignments replace the interactive dialogue that occurs in the traditional

classroom setting. Students’ initial posts are due by 11:59 p.m. (in the time zone in which each student

resides) on Day 3 (Thursday). Students will have until 11:59 p.m. on Day 7 (the following Monday) to make the

required minimum number of response posts to classmates. The Interactive Assignment represents 3% of

the overall course grade.

JOURNALS The CSBI study materials are composed of six (6) courses and thirty-one (31) sections. One or two of the six

courses will be included in Weeks 2 through 6 of study. Journals represent 37% of the overall course

grade.

ASSIGNMENTS There are written assignments due in Weeks 1, 2, 3, and 5 of this course. These assignments must reflect

college-level writing. Assignments represent 25% of the overall course grade.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

FINAL PROJECT The CSBI exam is included as part of the study materials, so students will take the exam during Week 6.

Hopefully, the students will be successful in their exam attempt. If for some reason they are not successful at

the exam, the students may retake the exam monthly for the rest of the time available. Students will receive

feedback on the areas that need additional attention. The study materials and exam are available to the

students for one year from the date of purchase. The Final Project represents 8% of the overall course

grade.

GRADING PERCENT BREAKDOWN

Activity Grading

Percent

Discussions 27

Interactive Assignment 3

Journals 37

Assignments 25

Final Project 8

Total 100

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 1

COURSE CONTENT To be completed during the first week of class.

Overview

Activity Due Date Format Grading

Percent

Post Your Introduction Day 1 Discussion 1

Five Levels of Analytical Capability Day 3

(1st post) Discussion 3

Healthcare Problem-Solving Using Analytics Day 7 Assignment 7

Important Reminder: Download CSBI Study

Materials Day 7 Assignment 0

Weekly Learning Outcomes

This week students will

1. Define the scope of analytics in healthcare [CLOs 1, 2, 3, 4].

2. Describe the evolution of informatics to analytics [CLOs 1, 2, 3, 4].

3. Explain the role of life science analytics in the healthcare profession [CLOs 1, 3].

4. Interpret data from evidence-based healthcare analytic research [CLOs 1, 2, 3, 4].

5. Identify areas for improvement in healthcare analytics [CLOs 1, 3)].

Introduction

This week you will be learning the role of analytics in the healthcare industry. In the week’s discussion you will

focus on healthcare analytics, in respect to the overall strategies, implementations, and methods that are used

to evaluate big data research. You will also read and discuss the five levels of analytical capability and the

value they may hold for health care organizations. Finally, the week will conclude with an identified healthcare

problem/issue that you want to address relating to how health care organizations best use big data. There will

be a team/group activity in Week 5 of this course, so you may want to look ahead and preview the activity.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Required Resources

Text

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part I: An Overview of Provider, Payer, and Life Sciences Analytics – this section of the text

provides a foundational understanding of all healthcare stakeholders and how each contribute to

the industry. The section also covers the how data is examined and distributed to stakeholders.

These textbook readings will provide assistance with the CSBI exam, discussion question two,

and the assignment.

Article

Berg, G. (2015). 3 ways big data is improving healthcare analytics. HealthcareIT News. Retrieved from

http://www.healthcareitnews.com/blog/3-ways-big-data-improving-healthcare-analytics

• Healthcare facilities are now trying to track trends and patterns from multiple sources in an effort

to contain costs and drive effect quality patient care. The focus of this research article is to

highlight the benefits of analytics in targeting, delivering, and collaborating programs to provide

improved healthcare outcomes. This article will provide assistance with the CSBI exam,

discussion question two and the assignment.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist

http://www.healthcareitnews.com/blog/3-ways-big-data-improving-healthcare-analytics

https://www.hfma.org/about-hfma/privacy-policy.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Recommended Resource

Multimedia

Selanikio, J. (2013). Joel Selanikio: The surprising seeds of a big-data revolution in healthcare. TEDxAutsin

[Video file]. Retrieved from

https://www.ted.com/talks/joel_selanikio_the_surprising_seeds_of_a_big_data_revolution_in_healthcar

e#t-48311

• This seventeen-minute video discusses how technology and data to help solve global health

challenges. The author provides a very concise, but precise overview of big data and the future

of global health. This video will provide assistance with the CSBI exam and the discussion

question.

Discussions

1. Post Your Introduction [CLO: 1] [WLO: 1]. 1st Post Due by Day 1. Tell us about yourself. What is

your area of current/preferred practice? How have analytics affected your health care experience? Use

this forum to get acquainted. Respond to at least two of your classmates' introduction.

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Monitor the forum through Day 7 to allow for robust dialogue.

2. Five Levels of Analytical Capability [CLOs: 1, 2, 3, 4] [WLOs: 1, 2, 3]. 1st Post Due by Day 3. The

role of analytics has recently taken its place in the health care community. In this discussion, you will

share your understanding of how the five levels of analytical capability will affect the two major areas of

fiscal and operational, and clinical and patient safety. Additionally, be sure to address the following:

https://www.ted.com/talks/joel_selanikio_the_surprising_seeds_of_a_big_data_revolution_in_healthcare#t-48311

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

• Based on your reading assignments include some of the defining descriptive and predictive

analytics that will affect the future of “big data” in health care. Considering the current factors

affecting the future of analytics in health care may be related to meaningful use, the accountable

care organizations (ACO), and the protection of patient privacy. Based on your assessment,

provide a glimpse of what the future of healthcare analytics may look like.

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Assignment

1. Healthcare Problem-Solving Using Analytics [CLOs: 1, 4] [WLOs: 1, 2, 3, 6]. Due by Day 7. Many

of the current issues faced health care providers are based on the acquisition and evaluation of “big

data.” Yet many providers struggle with the concerns of acquiring quality data, effective security in both

the areas of fiscal/operations decision-making and tracking clinic problems. For this assignment you

must first define the term “analytics” as it relates to healthcare performance. Then you will identify an

issue of concern within your organization (or another organization of your choice). After you have

identified the issue of interest, you will define the problem through the lens of a patient.

The paper

• Must be two to four double-spaced pages in length (not including title and references pages)

and formatted according to APA style as outlined in the Writing Center.

• Must include a separate title page with the following:

o Title of paper

o Student’s name

o Course name and number

http://writingcenter.uagc.edu/format-your-reference-list

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

o Instructor’s name

o Date submitted

• Must use at least three scholarly sources in addition to the course text.

• Must document all sources in APA style as outlined in the Writing Center.

• Must include a separate references page that is formatted according to APA style as outlined in

the Writing Center.

2. Important Reminder: Download CSBI Study Materials. Due Day 7. The Certified Specialist Business

Intelligence (CSBI) program through the Healthcare Financial Management Association (HFMA) will be

used throughout the remainder of the course. To download the materials, go to HFMA’s website and

complete the steps listed in the University of Arizona Global Campus HFMA Student Membership

Instructions guide.

Once you register as an HFMA member, and log in to your account, follow the link below for access to

the CSBI program.

https://www.hfma.org/courses/certified-specialist-business-intelligence--csbi-.html

Choose the “Register for Free” option and it will be added to their eLearning portal.

If you have any questions with this process, contact HFMA’s Member Services at

https://www.hfma.org/membership/overview.html

https://www.hfma.org/courses/certified-specialist-business-intelligence--csbi-.html

http://www2.deloitte.com/us/en/pages/life-sciences-and-health-care/articles/using-data-analytics-to-identify-revenue-risk-health-care-providers.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 2

COURSE CONTENT To be completed during the second week of class.

Overview

Activity Due Date Format Grading

Percent

Healthcare Analytics Framework Day 3

(1st post) Discussion 3

Certified Specialist Intelligence (CSBI)

Reflection Parts 1 and 2 of 6 Day 7 Journal 12

Industry Challenges to Healthcare Analytics Day 7 Assignment 7

Weekly Learning Outcomes

This week students will

1. Define the healthcare value framework [CLOs 1, 2, 3].

2. Explain how analytics provides value to the strategic and implementation process [CLOs 1, 3].

3. Discuss the role of health IT (HIT) in the shaping of the future of health analytics [CLOs 3, 4].

4. Apply the Value Life Cycle criteria to guide HCO’s in supporting future initiatives [CLOs 1, 2, 3, 4].

5. Describe the risk organizations face when implementing healthcare analytics [CLOs 1, 2, 3].

6. Evaluate the CSBI exam component applicable to Week 2 [CLOs 1, 2, 3, 4].

Introduction

The week’s discussions will highlight the role of the healthcare analytics framework. You will also be discussing

four parts of the Value Life Cycle in relationship to the mission, vision, and goals of the organization. Finally,

you will research the challenges health care organizations face in the implementation of healthcare analytics to

increase organizational revenue. Use the Value Life Cycle to identify and evaluate a situation to assess.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Required Resources

Text

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part II: Strategies, Frameworks, and Challenges for Health Analytics – This section of the text

covers some important issues, approaches, and stylistic approach used resolve healthcare

data. These textbook readings will provide assistance with the CSBI exam and the discussion

question.

Web Page

Thayer, C., Bruno, J., and Remorenko, M. (2013). Using data analytics to identify revenue at risk. Healthcare

Financial Management Association. Retrieved from http://www2.deloitte.com/us/en/pages/life-sciences-

and-health-care/articles/using-data-analytics-to-identify-revenue-risk-health-care-providers.html

• The Healthcare Financial Management Association (HFMA) website offers pertinent information

relating to the evolution of healthcare informatics to analytics. As big data begins to drive the

HCO’s leadership towards improvements in revenue cycle management through the use of

predictive and comparative analytics. Health analytics is driven by advancements in technology,

healthcare reform, regulatory mandates, and the emergence of value-based payment models.

This webpage will provide assistance with the CSBI exam, the discussion question, and the

assignment.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist

https://www.hfma.org/about-hfma/privacy-policy.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Recommended Resources

Multimedia

HealthcareIT News. (2015, December 1). Big data byte: The future of predictive analytics in healthcare [Video

file]. Retrieved from https://www.youtube.com/watch?v=4k_U7Rz1vyE

• This video provides an overview of the use of health graphs and clinical databases. The

presenter highlighted the value of health taxonomy to create a combination of a health graph

and clinical database to provide relational insight to patient clinical care and treatment.

Schwartz MSL. (2015, June). The key to improving healthcare: it's about the data [Video file]. Retrieved from

https://www.youtube.com/watch?v=FLXo-X-SwlE

• This video provides a discussion of the value of healthcare analytics. The presenter highlights

the value of predictive healthcare outcomes. This video will provide assistance with the CSBI

exam, the discussion question and the assignment.

Show Me The Evidence. (2015, August). How to use the PICO Method to form a clinical question [Video file].

Retrieved from https://www.youtube.com/watch?v=D3IS1cV-tLQ

• This video provides the steps to developing the PICO question. This webpage will provide

assistance with the CSBI exam, the discussion question, and the assignment.

Discussion

1. Healthcare Analytics Framework [CLOs: 1, 2] [WLOs: 1, 4, 5, 6]. 1st Post Due by Day 3. The use of

healthcare analytics is an important step towards providing value to the transformation; this is taking

place in the use of big data to assess areas of cost, innovation, productivity, and safety. These areas

create value in the healthcare organizations as executives and leaders seek advanced decision-making

metrics. Based on the aforementioned benchmarks the use of the Health Analytics Continuum and the

Value Life Cycle will create increase in both data quantity and quality in any chosen hospital

department (clinical, operations, or financial).

For this discussion you are to choose one area for the Healthcare Value Framework and one from the

Value Life Cycle and discuss how each adds to the overall Healthcare Analytics Framework based on

your chapter readings and current scholarly articles. Your discussion should be no more than 300

words in length.

https://www.youtube.com/watch?v=4k_U7Rz1vyE

https://www.youtube.com/watch?v=FLXo-X-SwlE

https://www.youtube.com/watch?v=D3IS1cV-tLQhttps://www.youtube.com/watch?v=D3IS1cV-tLQ

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

The Healthcare Value Framework (Davenport, 2014).

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

The Value Life Cycle (Davenport, 2014).

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Monitor the forum through Day 7 to allow for robust dialogue.

Journal

1. Certified Specialist Intelligence (CSBI) Reflection Parts 1 and 2 of 6 [CLOs 1, 2, 3, 4] [WLO: 6].

Due by Day 7. In Week 1, you downloaded the CSBI study materials using the instructions listed in the

Week 1 – Important Reminder page. This week you will focus on Courses 1 and 2 of the Certified

Specialist Business Intelligence (CSBI) Study Materials:

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch/Continue to begin, and complete Courses 1 and 2.

• If you have any questions with this process, contact HFMA’s Member Services at

CSBI Course 1: Understanding the Industry

• Business Intelligence for the Healthcare Industry

• Healthcare Services Delivery Components

• The Broader Healthcare Delivery Environment

http://writingcenter.uagc.edu/format-your-reference-list

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

• Health Services Across the Health Continuum

• Healthcare Services Delivery and Component Independence

Useful business intelligence requires people with the capabilities to inspect, clean, transform, and

model data with the goals of highlighting useful information, suggesting conclusions, and supporting

decision-making. We will reference HFMA’s CSBI course throughout this course. The CSBI course

presents methods and tools for data review in support of effective information gathering and decision-

making in healthcare organizations.

CSBI Course 2: The Business of Providing Healthcare Services

• Introduction

• Basic Business Functions

• Changes in the Business of Providing Healthcare Services

• Stakeholder Analysis

• Applying Analytics

During this course, you will spend two to four hours per week preparing for the CSBI exam, which will

be taken in Week 6. As you prepare, you will reflect on what you’ve learned in the form of a journal.

A journal entry containing your reflections on the CSBI content should for each course completed. This

week, your journal should contain one page on Course 1 and one page on Course 2, and should

include the following information:

• Title Page according to APA formatting.

• Describe what you learned from the Courses.

• Describe how you may apply the information in your current or future career.

Assignment

1. Industry Challenges to Healthcare Analytics [CLOs: 1, 2, 4] [WLOs: 1, 2, 3, 4, 5, 6]. Due by Day 7.

According to Davenport (2014) the organizational value of healthcare analytics, both determination and

importance, provide a potential increase in annual revenue and ROI based on the value and use of

analytics. To complete this assignment, research and evaluate the challenges faced in the

implementation of healthcare analytics in the Health Care Organization (HCO) or health care industry

using the following tools:

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

The Healthcare Value Framework (Davenport, 2014).

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

The Value Life Cycle (Davenport, 2014).

The paper must also address the following:

• Application of PICO (problem, intervention, comparison group, and outcomes) to the challenge

identified in your research.

The paper:

• Must be two to four double-spaced pages in length (not including title and references pages)

and formatted according to APA style as outlined in the Writing Center.

• Must include a separate title page with the following:

o Title of paper

o Student’s name

o Course name and number

o Instructor’s name

o Date submitted

• Must use at least three scholarly sources in addition to the course text.

• Must document all sources in APA style as outlined in the Writing Center.

• Must include a separate references page that is formatted according to APA style as outlined in

the Writing Center.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 3

COURSE CONTENT To be completed during the third week of class.

Overview

Activity Due Date Format Grading

Percent

Healthcare Analytics: Regulations, Clinical

Quality, and Patient Safety

Day 3

(1st post) Discussion 3

Certified Specialist Intelligence (CSBI)

Reflection Part 3 of 6 Day 7 Journal 6

The Impact of Social Media in Healthcare

Analytics Day 7 Assignment 7

Weekly Learning Outcomes

This week students will

1. Discuss the impact of healthcare analytics and meaningful use [CLOs 1, 3, 4].

2. Evaluate the benefits of provider clinical quality analytics [CLOs 1, 2, 3, 4].

3. Explain the use analytics to increase quality patient care [CLOs 1, 3, 4].

4. Identify the ways analytics benefits quality patient care [CLOs 1, 3, 4].

5. Describe the impact of regulations and clinical quality and patient safety [CLOs 1, 3, 4].

6. Evaluate the CSBI exam component applicable to Week 3 [CLOs 1, 2, 3, 4].

Introduction

Healthcare analytics provides the HCO with a process rather than transactions to evaluate the organizations

level of quality in respect to care delivery. Patients, such as the boomer generation provide an increasingly

educated base seeking answers to their questions as they participate in the continuum of care and demanding

proof of quality care and positive outcomes (Davenport, 2014). Health care leaders must provide an evidence-

based platform of clinical quality analytics.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Required Resources

Text

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part III: Healthcare Analytics Implementation Methods – this section of the text covers in-depth

descriptions and assessments of several methods used in executing healthcare data. These

textbook readings will provide assistance with the CSBI exam, the discussion question, and the

assignment.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist.

Recommended Resources

Articles

Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., and Escobar, G. (2014). Big data in health care: Using

analytics to identify and manage high-risk and high-cost patients. Health Affairs, 33, (7), 1123-1131.

Retrieved from http://search.proquest.com/

• This article discusses the U.S. health care systems adoption of the Electronic Health Records

system and how it has increased the availability of clinical data. The outcome of clinical data in

conjunction with analytics is opportunities to reduce costs incorporating big data: high-cost

patients, readmissions, triage, decompensation (when a patient’s condition worsens), adverse

events, and treatment optimization for diseases affecting multiple organ systems (2014).

https://www.hfma.org/about-hfma/privacy-policy.html

http://outboundsso.next.ecollege.com/default/launchWithoutCache.ed?ssoType=AULibraryEzP&url=http%253A//search.proquest.com/docview/1545346469?accountid=32521

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Bresnick, J. (2014). Decoding 10 more top healthcare big data analytics buzzwords. HealthIT Analytics.

Retrieved from http://healthitanalytics.com/news/decoding-the-top-10-buzzwords-of-healthcare-big-

data-analytics

• The article provides terminology relevant to healthcare analytics focusing on care coordination,

data warehouse management, descriptive analytics, prescriptive analytics, and patient-

generated health data.

Morse, S. (2016). CMS, America's health insurance plans set unified healthcare quality measures. Healthcare

Finance. Retrieved from http://www.healthcarefinancenews.com/news/cms-americas-health-insurance-

plans-set-unified-healthcare-quality-measureshttp://www.healthcarefinancenews.com/news/cms-

americas-health-insurance-plans-set-unified-healthcare-quality-measures

• The Centers for Medicare and Medicaid Services (CMS) and America’s Health Insurance Plans

have initiated a plan that incorporates health care providers and patients to identify core sets of

quality measures that payers have committed to using for reporting. The goal is to provide

clinical quality measures (analytics) to help get insurers on the same page.

Multimedia

HealthIt.gov. (2013, September 18). The path to interoperability [Video file]. Retrieved from

https://www.youtube.com/watch?v=PaWcU7rqqyA

• This video provides information about the path to interoperability and will assist you in your

Healthcare Analytics: Regulations, Clinical Quality, and Patient Safety discussion this week.

Accessibility Statement

Discussion

1. Healthcare Analytics: Regulations, Clinical Quality, and Patient Safety [CLOs: 1, 4] [WLOs: 1, 2,

3, 4, 5, 6]. 1st Post Due by Day 3. As many healthcare facilities seek to implement analytical patient

quality and clinical value in collaboration with electronic health record management. Automated

algorithms are capable of sifting through thousands of patient records to identify potential clinical errors

and systematically measure patient safety in ways never before anticipated (Davenport, 2014). Discuss

how social media can impact the present and future outlook on health care analytics.

http://healthitanalytics.com/news/decoding-the-top-10-buzzwords-of-healthcare-big-data-analytics

http://www.healthcarefinancenews.com/news/cms-americas-health-insurance-plans-set-unified-healthcare-quality-measureshttp:/www.healthcarefinancenews.com/news/cms-americas-health-insurance-plans-set-unified-healthcare-quality-measures

https://www.google.com/accessibility/products-features/

https://support.google.com/youtube/answer/2801895?hl=en

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Monitor the forum through Day 7 to allow for robust dialogue.

Journal

1. Certified Specialist Business Intelligence (CSBI) Reflection Part 3 of 6 [WLO: 6]. Due by Day 7. In

Week 1, you downloaded CSBI study materials. This week you, will focus on Course 3 of the Certified

Specialist Business Intelligence (CSBI) Study Materials:

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch/Continue to begin. Continue where you left off last time, and

complete Course 3.

• If you have any questions with this process, contact HFMA’s Member Services at

CSBI Course 3: The Discipline of Business Intelligence

• Introduction

• Business Intelligence Defined: Types of Analytics

• Business Intelligence Basics

• Business Intelligence Provides Decision Making Power

• Engaging Business Intelligence for Improved Performance

http://writingcenter.uagc.edu/format-your-reference-list

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

During this course, you will spend two to four hours per week preparing for the CSBI exam, which will

be taken in Week 6. As you prepare, you will reflect on what you’ve learned in the form of a journal.

A journal entry containing your reflections on the CSBI content should be submitted for each course

completed. This week, your journal should contain one page on Course 3, and should include the

following information:

• Title Page according to APA formatting.

• Describe what you learned from the Course.

• Describe how you may apply the information in your current or future career.

Assignment

1. The Impact of Social Media in Healthcare [CLOs: 1, 2, 3, 4] [WLOs: 1, 2, 3, 4, 5, 6]. Due by Day 7.

According to Davenport (2014) social media and health care are collaborating in meeting the needs of

health care providers and patients. Social media is taking a step towards focusing on an analytic model

to evaluate the value of social media in healthcare. For this assignment you research and investigate

the areas of social media that might embrace and benefit from an analytic model combining acquired

data and value-based analytics. You will then evaluate the resource addressing the following points:

• Five major stakeholder roles of social media—patients, physicians (and other outpatient care),

hospitals, payers (employers, health plans), and health information technology (IT)

• Will social media improve a practice? How so? Provide a thorough rationale.

• Provide a conclusion with the main points of the paper.

The paper

• Must be two to four double-spaced pages in length (not including title and references pages)

and formatted according to APA style as outlined in the Writing Center.

• Must include a separate title page with the following:

o Title of paper

o Student’s name

o Course name and number

o Instructor’s name

o Date submitted

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

• Must use at least three scholarly sources in addition to the course text.

• Must document all sources in APA style as outlined in the Writing Center.

• Must include a separate references page that is formatted according to APA style as outlined in

the Writing Center.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 4

COURSE CONTENT To be completed during the fourth week of class.

Overview

Activity Due Date Format Grading

Percent

Database Creation Day 3

(1st post) Discussion 10

Certified Specialist Intelligence (CSBI)

Reflection Part 4 of 6 Day 7 Journal 6

Weekly Learning Outcomes

This week students will

1. Evaluate the providers in healthcare and how analytics are useful to them [CLOs 1, 3].

2. Explain how business intelligence impacts strategic planning [CLOs 1, 3, 4].

3. Create a simple database using technology tools [CLOs 1, 2, 3, 4].

4. Evaluate the CSBI exam component applicable to Week 4 [CLOs 1, 2, 3, 4].

Introduction

There are many stakeholders in healthcare. One group of stakeholders is the providers. Understanding the role

of each provider is essential to understanding the impact each has on the strategic planning process. In order

to analyze the impact, information is needed. One way to review this information is through the use of a

database. There are a variety of technology tools used to create and maintain databases. Understanding the

basic layout of databases will allow them to create a simple database for use with analysis.

Required Resources

Text

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part IV: Overview of Healthcare Analytics Best Practices Across the Ecosystem. These textbook

readings will provide assistance with the CSBI exam and the discussion question by helping the

student understand why spreadsheets and databases are useful in presenting best practice

analytics.

Web Page

French, T. (2016). How to create a database in Excel. Retrieved from

http://spreadsheets.about.com/od/datamanagementinexcel/ss/excel_database.htm

• This resource provides the basics of how to use Microsoft Excel to create a database for

management of critical data and will provide information to assist in the discussion question on

database creation.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist.

Discussion

1. Database Creation [CLOs: 1, 2, 4] [WLOs: 1, 2, 3, 4]. 1st Post Due by Day 3. Go through the Excel

tutorial provided on the following link: Excel Database Creation Tutorial. Using the information from

your readings in the overview, choose one of the headings (e.g., Providers, Payers, and so forth) and

create a simple database using the information you learned from the excel tutorial and the CSBI

materials. Explain how the rows and columns you created would help you further analyze the

information. Submit the database with explanation of how a database is created and how it functions.

http://spreadsheets.about.com/od/datamanagementinexcel/ss/excel_database.htm

https://www.hfma.org/about-hfma/privacy-policy.html

http://spreadsheets.about.com/od/datamanagementinexcel/ss/excel_database.htm

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Guided Response: Review several of your classmates’ initial posts, and respond to at least three of

your peers. Critique your peers’ database by pointing out strengths and politely pointing out any

weaknesses. Suggest any possible alterations that might improve their database. Justify your

suggestions with rationale that they may not have considered. You are encouraged to post your

required replies earlier in the week to promote more meaningful and interactive discourse in this

discussion. Monitor the forum through Day 7 to allow for robust dialogue.

Journal

1. Certified Specialist Business Intelligence (CSBI) Reflection Part 4 of 6 [CLOs: 1, 2, 3, 4]. Due by

Day 7. This week you will focus on Course 4 of the Certified Specialist Business Intelligence (CSBI)

Study Materials:

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch/Continue to begin. Continue where you left off last time, and

complete Course 4.

• If you have any questions with this process, contact HFMA’s Member Services at

CSBI Course 4: Business Intelligence Technical Skills

• Introduction

• The Basics

• Getting It Done

During this course, you will spend two to four hours per week preparing for the CSBI exam, which will

be taken in Week 6. As you prepare, you will reflect on what you’ve learned in the form of a journal.

https://www.hfma.org/about-hfma/privacy-policy.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

A journal entry containing your reflections on the CSBI content should be submitted for each course

completed. This week, your journal should contain one page on Course 4, and should include the

following information:

• Title Page according to APA formatting.

• Describe what you learned from the Course.

• Describe how you may apply the information in your current or future career.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 5

COURSE CONTENT To be completed during the fifth week of class.

Overview

Activity Due Date Format Grading

Percent

Four Common Areas Day 3

(1st post) Discussion 3

Case Study Group Work Day 3

(1st post) Interactive Assignment 3

Certified Specialist Intelligence (CSBI)

Reflection Part 5 of 6 Day 7 Journal 6

Case Study Group Work Day 7 Assignment 4

Weekly Learning Outcomes

This week students will

1. Understand and moderately apply concepts in analytical and quantitative skills [CLOs 1, 2, 4].

2. Evaluate best practices in healthcare analytics [CLOs 1, 3, 4].

3. Develop and present healthcare strategies from analyzed data using technology tools [CLOs 1, 2, 3, 4].

4. Evaluate the CSBI exam component applicable to Week 5 [CLOs 1, 2, 3, 4].

5. Collaborate with team synchronously [CLOs 4].

Introduction

Understanding how statistics play a role in healthcare is important for leaders. Being able to apply analytics is

equally important. This week students will work as part of a team to review how analytics are being used in

other healthcare facilities. In addition, students will analyze data and develop a strategy and present using a

technology tool.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Required Resources

Text

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part III: Healthcare Analytics Implementation Methods – This section of the text covers

information on how healthcare data is extrapolated and utilized to streamline appropriate

methods of implementation. These textbook readings will provide assistance with the CSBI

exam, the discussion question, and the assignment.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist.

Recommended Resources

Websites

Reynolds, G. (n.d.). Top ten slide tips. Retrieved from http://www.garrreynolds.com/preso-tips/design/

• This online resource provides helpful information on creating an engaging and interesting

PowerPoint presentation. This web page may assist you in your presentation assignment.

Accessibility Statement is not available.

Simple rules for better PowerPoint presentations. (n.d.). Retrieved from

https://www.gcflearnfree.org/powerpoint-tips/simple-rules-for-better-powerpoint-presentations/1/

• This online resource provides helpful information on creating an engaging and interesting

PowerPoint presentation. This web page may assist you in your presentation assignment.

http://www.garrreynolds.com/preso-tips/design/

https://www.gcflearnfree.org/powerpoint-tips/simple-rules-for-better-powerpoint-presentations/1/

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Accessibility Statement

Discussion

1. Four Common Areas [CLOs: 1, 3, 4] [WLOs: 1, 2, 3, 4]. 1st Post Due by Day 3. According to

Davenport (2014) there are four common areas of content and focus for best practices in healthcare

analytics. Evaluate why these content areas are considered notable for healthcare analytics.

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Monitor the forum through Day 7 to allow for robust dialogue.

Interactive Assignment

1. Case Study Group Work [CLOs: 1, 2, 3, 4] [WLOs: 1, 2, 3, 4, 5]. 1st Post Due by Day 3. Your

instructor will assign you to a group. The word count for this assignment is 150 to 300 words. Each

group will also be assigned to create a PowerPoint presentation covering one of the Case Studies on

Providers provided in your text (i.e., Chapters 18-22 have the case studies).

For your initial post within the discussion forum, list your members and a brief description (between 50

and 100 words) of what each member contributed to the PowerPoint Presentation. Within the

presentation and using a minimum of three scholarly sources, evaluate the case as a team addressing

the following points:

• Provide a summary of the faculty assigned Provider case.

https://support.gcflearnfree.org/knowledgebase/articles/845988-what-have-you-done-to-make-your-site-accessible

https://support.gcflearnfree.org/tos

https://content.bridgepointeducation.com/curriculum/file/b2d6fb25-629e-42e1-a13e-43bf67043c8a/1/Scholarly%2C%20Peer%20Reviewed%2C%20and%20Other%20Credible%20Sources.docx

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

• Assess the functions of analytics as discussed by Davenport (2014). Include in your

assessment:

o How analytics is organized.

o How it adds value and

o How it deals with technical challenges

• Analyze what area of the organization’s strategic goal is supported by analytics as discussed by

Davenport (2014). Is it clinical, marketing, or business?

• Analyze the assigned Providers case in terms of why this case study is considered a best

practice.

Attach your group presentation to your group description and post both as an initial post.

Mechanics

You may wish to include visual enhancements in your presentation. These may include appropriate

images, a consistent font, appropriate animations, and transitions from content- piece to content-piece

and slide-to-slide. (Images should be cited in APA format as outlined by the Writing Center. Students

may wish to use the MSCJ Where to Get Free Images guide for assistance with accessing freely

available public domain and/or Creative Commons licensed images.) It is recommended that you

access Garr Reynolds Top Ten Slide Tips and Simple rules for better PowerPoint presentations that

provides useful assistance with creating successful PowerPoint presentations.

The presentation

• Must be five to six slides in length (not including title page, references page, or appendices).

• Must use a presentation tool such as Power Point (note that Google docs also has presentation

tools)

• Must include a Title Slide

• Must include at least one slide for each of the bullet points above

• Must include detailed speaker notes

• Must include a reference page with at least three scholarly sources

https://writingcenter.uagc.edu/introduction-apa

http://www.garrreynolds.com/preso-tips/design/

http://www.gcflearnfree.org/powerpoint-tips/simple-rules-for-better-powerpoint-presentations

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Guided Response: Review several of your classmates’ team posts and respond to at least two of them

by 11:59 PM on Day 5 of the week. You are encouraged to post your required replies early during the

week to promote more meaningful interactive discourse in the discussion.

For your responses:

Review the team’s initial post and presentation and answer the following questions. [Include what you

would like students to look for in the other team’s work].

• Is the case summary comprehensive? If yes, how so? If not, what is your recommendation?

• Were the functions of analytics addressed? If yes, how so? If not, what is your

recommendation?

• Is the chosen area of the organization’s strategic goal is clearly supported? If yes, how so? If

not, what is your recommendation?

• Is the case for best practice made? If yes, how so? If not, what is your recommendation?

Your responses should be a minimum of 150 words. Check back frequently to follow up on questions

from your colleagues and instructor.

Journal

1. Certified Specialist Business Intelligence (CSBI) Reflection Part 5 of 6 [WLO: 4]. Due by Day 7.

This week you, will focus on Course 5 of the Certified Specialist Business Intelligence (CSBI) Study

Materials:

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch/Continue to begin. Continue where you left off last time, and

complete Course 5.

• If you have any questions with this process, contact HFMA’s Member Services at

http://outboundsso.next.ecollege.com/default/launchWithoutCache.ed?ssoType=AULibraryEzP&url=http%253A//search.proquest.com/docview/1545346469?accountid=32521

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

CSBI Course 5: Business Intelligence and Analytical and Quantitative Skills

• Thinking about the Basics

• The Basic Elements of Experimental Design

• Sampling

• Common Mistakes in Analysis

• Opportunities and Problems to Solve

• The Low Severity Level ED (SL5P) Case Setup as an Example of BI Work

• Meaningful Analytic Structures

During this course, you will spend two to four hours per week preparing for the CSBI exam, which will

be taken next week. As you prepare, you will reflect on what you’ve learned in the form of a journal.

A journal entry containing your reflections on the CSBI content should be submitted for each course

completed. This week, your journal should contain one page on Course 5, and should include the

following information:

• Title Page according to APA formatting.

• Describe what you learned from the Course.

• Describe how you may apply the information in your current or future career.

Assignment

1. Case Study Group Work [CLOs: 1, 2, 3, 4] [WLOs: 1, 2, 3, 4, 5]. Due by Day 7. Prior to completing

this assignment, review the feedback on the Case Study Group Work Interactive Assignment you

received from your peers and instructor, and incorporate it, as appropriate, into your presentation. If you

chose not to include any feedback, explain why in your speaker notes.

Have one team member turn in your group’s presentation to the Dropbox.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

WEEK 6

COURSE CONTENT To be completed during the sixth week of class.

Overview

Activity Due Date Format Grading

Percent

Communicating Results to Your Staff Day 3

(1st post) Discussion 4

Certified Specialist Intelligence (CSBI)

Reflection Part 6 of 6 Day 7 Journal 7

Certified Specialist Business Intelligence

(CSBI) Review and Reflection Final Day 7 Final Project 8

Weekly Learning Outcomes

This week students will

1. Identify work effectiveness and its applicability to analytics [CLOs 1, 4].

2. Communicating the results of analytics to various stakeholders [CLOs 2, 4].

3. Demonstrate value (e.g., ROI) of analytics to all stakeholders [CLOs 1, 3, 4].

4. Define measures of success [CLOs 1, 2, 3, 4].

5. Review the CSBI exam and take the certification examination [CLOs 1, 2, 3, 4].

Introduction

This week students will learn how to determine if the analytics are effective and present their findings to

various stakeholders. Stakeholders will want to know if the investment in the technology needed for analytics

has paid off for their organization. To determine the efficiency and success, students will learn the identifying

metrics.

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Required Resources

Text

Davenport, T., & McNeill, D. (2014). Analytics in healthcare and the life sciences: Strategies, implementation,

methods, and best practices. Retrieved from https://content.ashford.edu

• Part IV: Best Practices in Healthcare Analytics Across the Ecosystem – This section highlights

the most effective methods and practices used in healthcare organizations to analyze and use

data inter-, and intra- organizationally. These textbook readings will provide assistance with the

CSBI exam and the discussion question.

Article

Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., and Escobar, G. (2014). Big data in health care: Using

analytics to identify and manage high-risk and high-cost patients. Health Affairs, 33, (7), 1123-1131.

Retrieved from http://search.proquest.com/

• This article discusses the U.S. health care systems adoption of the Electronic Health Records

system and how it has increased the availability of clinical data. The outcome of clinical data in

conjunction with analytics is opportunities to reduce costs incorporating big data: high-cost

patients, readmissions, triage, decompensation (when a patient’s condition worsens), adverse

events, and treatment optimization for diseases affecting multiple organ systems (2014). This

article will provide assistance with the CSBI exam and the discussion question.

Website

Healthcare Financial Management Association. (n.d.). Retrieved from http://www.hfma.org/

• The Healthcare Financial Management Association is an organization of healthcare finance

leaders that builds and supports coalitions with other healthcare associations and industry

groups to face the challenges the U.S. healthcare system faces today. This website will provide

assistance with your CSBI exam preparation and your assignment.

Accessibility Statement does not exist.

https://www.hfma.org/about-hfma/privacy-policy.html

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

Discussion

1. Communicating Results to Your Staff [CLOs: 1, 4] [WLOs: 1, 2, 3, 4, 5]. 1st Post Due by Day 3.

Healthcare analytics continues to grow in healthcare. Using the skills you have obtained thus far from

the CSBI and textbook, explain what tools you would use to educate your stakeholders on the results

you have received from analytics.

Guided Response: Review your peers’ posts and provide a substantive response to at least two of

your classmates’ posts by Day 7. A substantive response is a respectful, professional, and unique

response that is at least five sentences in length and incorporates the following:

• Highlights the key points of what you have learned from your peer’s post.

• Adds your content knowledge.

• Compares and contrasts.

• Provides further research.

• Is topic-related.

Monitor the forum through Day 7 to allow for robust dialogue.

Journal

1. Certified Specialist Business Intelligence (CSBI) Reflection Part 6 of 6 [WLO: 4]. Due by Day 7.

This week you, will focus on Course 6 of the Certified Specialist Business Intelligence (CSBI) Study

Materials:

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch to begin. Continue where you left off last time, and complete

Course 6.

• If you have any questions with this process, contact HFMA’s Member Services at

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

CSBI Course 6: Relationship, Change Management and Consulting Skills

• Leading Change

• Finding Opportunity

• Communicating Within the Industry

• Proving Value

During this course, you will spend two to four hours per week preparing for the CSBI exam, which will

be taken this week. As you prepare, you will reflect on what you’ve learned in the form of a journal.

A journal entry containing your reflections on the CSBI content should be submitted for each course

completed. This week, your journal should contain one page on Course 6, and should include the

following information:

• Title Page according to APA formatting.

• Describe what you learned from the Course.

• Describe how you may apply the information in your current or future career.

Final Project

1. Certified Specialist Business Intelligence (CSBI) Review and Reflection Final [WLO: 6]. Due by

Day 7. For this assignment you will take the CSBI exam.

Go to www.hfma.org

• Sign in with your username and password

• Click My Account

• Click My eLearning

• A new window or tab will open. Find the title of the course “Certified Specialist Business

Intelligence” and click Launch/Continue to begin. When you are ready to take the exam, click

on the exam and begin the test. Once you have completed the exam, you will know immediately

whether you successfully passed the exam. If for some reason you were not successful on your

first attempt, the study materials and exam will be available to you for a total of twelve months

from the point you first created your account. There will be no impact on your grade if you were

MHA605: BUSINESS INTELLIGENCE COURSE GUIDE

successful, or not successful, on the exam. However, you are required to take the exam and

complete the journal reflection.

• If you have any questions with this process, contact HFMA’s Member Services at

The graded assignment will be a reflection paper discussing your experience, preparation, and success

on the exam using the following instructions:

Your reflective paper should include the following:

• Title Page according to APA formatting

• Describe what you learned from taking the exam

• Discuss whether you were successful in your exam attempt.

o If you were successful, congratulations! Describe how you prepared for the exam and

what advice you would give to others when they are preparing.

o If you were not, include areas that need further attention, your plan for addressing these,

and timeline for retaking the exam.