MHA510 MOD 3

Module 3 - Home

ORGANIZATIONAL DYNAMICS: POWER & INFLUENCE

Modular Learning Outcomes

Upon successful completion of this module, the student will be able to satisfy the following outcomes:

· Case

· Evaluate and analyze the key features of power and influence.

· SLP

· Distinguish organizational dynamics and improvement methods in leadership.

· Discussion

· Identify and apply theories of power and influence to accomplish an organizational goal.

Module Overview

Organizational Dynamics – Power and Influence

Organizational dynamics, according to the Cambridge Dictionary (2019), is defined as “the study of how people in a large company or organization behave and react to each other, and of how the organization can be made to work more effectively.” The dynamics of an organization, both at the departmental and the organizational level, are key to effectively managing in a complex environment (Ratanapalan & Uleryk, 2014). It is vital that health care professionals promote stable organizational dynamics with proper leadership skills. Leadership encompasses a number of aspects. At the core, power and influence fundamentally need to be balanced correctly and effectively.

In Module 3, we will investigate organizational dynamics as it relates to power and influence.

Cambridge Dictionary. (2019). Organizational Dynamics. Retrieved from  https://dictionary.cambridge.org/us/dictionary/english/organizational-dynamics

Ratnapalan, S. & Uleryk, E. (2014). Organizational learning in health care organizations. Systems. 224-33. doi:10.3390/systems2010024

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Required Reading

McNutt, J. M. & Nygren, D. J. (2013). Designing for success: Healthcare systems and the new regime. Retrieved from  http://www.healthforum-edu.com/summit/PDF/2013/DesigningforSuccessNygrenPDF.pdf

Corkindale, G. (2011). The importance of organizational design and structure. Harvard Business Review. Retrieved from  https://hbr.org/2011/02/the-importance-of-organization

Borkowski, N. (2016). Chapter 8 – Power, politics, and influence. Organizational behavior in health care (3rd ed.). Jones and Bartlett Learning: Burlington, MA. Available in the Trident Online Library.

Sage Reference. (n.d.). Six Bases of Power: Encyclopedia of Leadership. Retrieved from  http://study.sagepub.com/sites/default/files/reference1.4.pdf

Schein, E.H. & Schein, P. (2016). Chapter 2 – The structure of culture. Organizational Culture and Leadership. Hoboken, NJ: John Wiley & Sons, Incorporated. Available in the Trident Online Library.

Videos

Heidrick & Struggles. (2016). Leading With Influence The 6 Power Bases. [Video File]. Retrieved from  https://youtu.be/A3sTrfvMdo4

Optional Reading

Dalmas, M. & Azzopardi, J. (2018). Learning from experience in a National Healthcare System: organizational dynamics that enable or inhibit change processes. International Journal for Quality in Health Care.  https://doi.org/10.1093/intqhc/mzy

****Discussion Assignment*****

Organizational Success: Power and Influence

 Jane Doe has a promising career at University Hospital. In six months of working, she has been promoted to Associate Director and tasked with overseeing consumer quality and satisfaction, which will be used to support the hospital’s new vision and mission. This is Jane’s first big assignment, which is to develop a campaign aimed toward adult learners across several departments. However, her project is at risk due to a 32-year veteran on her team, named John Doster, who is reluctant to participate.

Jane must find a way to leverage power and influence in order to encourage and motivate John to increase his performance and participation to ensure success of the project.

Discuss the following:

· What are the sources of power for Jane? And for John?

· What influence tactics can Jane utilize in order to get John on board?

· Which power bases should Jane draw on to help her influence John?

· How does Jane use influence to get John to be more concerned about the organizational success than his own needs or desires?

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****(Module 3 – Case Assignment)*******

ORGANIZATIONAL DYNAMICS: POWER & INFLUENCE

Assignment Overview

As a health care leader of tomorrow, it is important that you not only understand power and influence, but are also able to manage them properly. There are many forms and sources of power and influence. To gather an appreciation for them both, we must know how they equally work and where we are in using them.

Case Assignment

Step 1: Read the following short articles:

Bacon, T. (2010). How power works. Retrieved from  http://www.theelementsofpower.com/index.cfm/how-power-works/

Bacon, T. (2010). How influence works. Retrieved from  http://www.theelementsofpower.com/index.cfm/how-influence-works/

Step 2: Take the “Influence Effectiveness” and “Power Source” Self-Assessments at the following source:

Bacon, T. (2010). Self assessments. Retrieved from  http://www.theelementsofpower.com/power-and-influence-self-assessments/

**Copy your results chart (as a jpeg) for each assessment into an appendix of your paper. The result chart should look similar to the below image:

Step 3: Based on your required readings and additional research, prepare a 3- to 4-page paper completing/answering the following:

· Introduction:

· Explain the importance of the balance of power and influence.

· Body:

· Describe the five sources of power: Reward, Coercive, Legitimate, Referent, and Expert.

· Explain the four clusters of upward influence: Shotgun, Tactician, Bystander, and Ingratiator.

· Explain your results for each assessment.

· Were you surprised by your results or were they what you expected?

· Identity one of the five sources of power that you most identify with based on your results. Explain your rationale.

· Identify one of the four clusters of upward influence. Explain your rationale.

· Conclusion:

· Rationalize the important findings of your paper to a career as a health care professional.

Include an introduction and conclusion paragraph.

Assignment Expectations

1. Conduct additional research to gather sufficient information to justify/support your thoughts and analysis.

2. Limit your response to a maximum of 4 pages, not including the title page, reference page, or appendices.

3. Support your proposal with peer-reviewed articles, with at least 3 references. Use the following link for additional information on how to recognize peer-reviewed journals:  http://www.angelo.edu/services/library/handouts/peerrev.php.

4. You may use the following source to assist in formatting your assignment:  https://owl.english.purdue.edu/owl/resource/560/01/.

5. Georgetown University Library (n.d.) Evaluating internet resources. Retrieved from  https://www.library.georgetown.edu/tutorials/research-guides/evaluating-internet-content

Module 3 – SLP Assignment

ORGANIZATIONAL DYNAMICS: POWER & INFLUENCE

Organizational dynamics is concerned with how people within an organization behave and react to each other, and of how the organization can be made to work more effectively. Furthermore, organizational dynamics can be executed through various leadership tasks.

For this assignment, assume the role of a director at your local hospital. You have been tasked with presenting a PowerPoint presentation (PPT) during the Quarterly Director Training Meeting. You are to present on at least three effective methods to assist the departments within the organization to work more effectively. Conduct research and choose methods supported by scholarly resources with a proven record of achievement.

The PowerPoint should be a professional annotated presentation (i.e., voice-over, animations, pointers, etc.); provide substantial information; and be at least 10 slides (not including the title and reference slides).

For additional information on how to complete an annotated presentation, review the following source:

LLCCedu. (2015). Recording a PowerPoint Presentation with Annotations. [Video File]. Retrieved from  https://youtu.be/Z9sQUVir7VQ

SLP Assignment Expectations

1. Conduct additional research to gather sufficient information to support your design of your PPT.

2. Limit your total PPT to a maximum of 12 slides, not including your title or reference slide.

3. Support your SLP with peer-reviewed articles, with at least 3 references. Use the following source for additional information on how to recognize peer-reviewed journals:  http://www.angelo.edu/services/library/handouts/peerrev.php.

4. You may use the following source to assist in formatting your assignment:  https://owl.english.purdue.edu/owl/resource/560/01/.

5. Georgetown University Library (n.d.) Evaluating internet resources. Retrieved from  https://www.library.georgetown.edu/tutorials/research-guides/evaluating-internet-content

Module 3 - Outcomes

ORGANIZATIONAL DYNAMICS: POWER & INFLUENCE

· Module

· Evaluate and analyze the key features of power and influence.

· Distinguish organizational dynamics and improvement methods in leadership.

· Identify and apply theories of power and influence to accomplish an organizational goal.

· Case

· Evaluate and analyze the key features of power and influence.

· SLP

· Distinguish organizational dynamics and improvement methods in leadership.

· Discussion

· Identify and apply theories of power and influence to accomplish an organizational goal.