MHA5020 WEEK 2 PROJECT/ Environmental Analysis
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MHA5020WEEK2LECTURE.docx2
MHA5020-Healthcare Organizations Week 2 Lecture
Environmental Care Management
Image plays an important role in organizational sustainability. Customers are willing to drive to receive perceived quality care. However, quality in healthcare delivery is only part of the equation. Often the customer perceives quality health care as the time the providers spend with them addressing the issues, open communication, and comfort of the environment of care. In a health care market, the image of the organizational culture plays a critical role in gaining a market share competitive advantage over the competition. In the hospital setting, it is crucial for the healthcare organization’s ability to establish a cultural identification and excellence. An environment of care management and performance excellence shows the respect for humanity, which can lead to long term business growth and profitability. Health care organizations (HCO) must realize the importance of identifying processes and services within the organizational culture that enhance performance. The purpose of the environment care management system is to integrate facility operations to protect all members of the organization and visitors from physical hazards stemming for the healthcare environment. The healthcare industry is a service industry. The environmental care management service plays a critical role in maintaining a reliable, satisfactory level of attractiveness and convenience for organizational members and guests within fiscal stewardship. A healthcare organization that promotes excellence in environmental care management is quick to address critical issues in environment care management such as facility design, safety standards, emergency plans for adverse events, and cleanliness. The key functional areas of activities in the environment of care management include all supplies and services required for medical care. The integration of facility support addresses functional needs based on forecasting requirements for service. The critical function areas include facility planning and operations, clinical engineering, maintenance services including environmental services, guest services and supply services.
Additional Materials
From your course textbook, The Well-Managed Healthcare Organization, read the following chapter:
· Environment of Care
From the South University Online Library, read the following articles:
· Enhancing Service Quality in a Hospital Setting
· Patient-Centered Pay for Performance: Are We Missing the Target?
Functions of Financial Management System
In the health care industry, strategic financial management may be customized to the health care organization to provide a vision, address issues of resource allocation, cost and quality, employee motivation and overall business and financial strategy. Without some type of organizing framework or theory, financial management becomes overwhelming.
The challenge financial management professional’s face is to add value to what they do by supporting the strategic initiatives of the organization. The financial management professional in today’s healthcare organizations have a significant role in the strategic planning process. Financial management strategic plans outline factors to support strategic partners by utilizing strategies, tactics, plans, and programs that are utilized to accomplish the goals of the organization.
To be successful, health care organizations must have an understanding of the internal and external environment in which they operate; they must anticipate and respond to the significant shifts taking place within the environment. Organizational structure in financial healthcare management may provide a strong accounting mechanism for delivery of quality care as well as ethical practice accounting to healthcare leaders.
The action of managing an organization through strategic financial management may provide business a sense or framework providing a process of change and coping between the changing external environments, and create focus driven consistent decision making.
The strategy of financial formulation involves making decisions using information gathered and classified from the interpretation of the situation. Implementation of a financial strategy helps support the development of organization and creates value for the organization. Key support areas include the organization’s culture, structure and strategic resources. The final stage, strategic control, helps monitor the organizations by establishing and evaluating standard, performance and financial health.
Additional Material
From your course textbook, The Well-Managed Healthcare Organization, read the following chapter:
· Financial Management
Assessing the Internal Environment
Administrators face great uncertainty whether strategic plans are stable enough to predict the future or adaptation to key variables of industry outcomes will create a stable business environment.
Forecasting may help to identify the areas where the changes in the environment will continue beyond the present rate and help foretell the impact of those changes. Forecasting environmental changes may also function as an indicator of the interrelationship between the issues and environmental categories and development of alternative projections.
Executives may base their strategies on the analysis of uncertainty by utilizing analytical tools in an attempt to help identify and evaluate strategy options.
The strategies of internal consulting guides the most critical areas of operational support. These areas may include:
· Supporting the environment of an organization by forecasting changes and trends that may affect the internal operational capacity.
· Identifying community based epidemiology changes and trends.
· Developing and identifying the best practices and benchmarks for operational stability.
· Conducting the study of statistical control.
· Monitoring the legal, regulatory and ethical practice and constraints affecting the organization’s compliance policies.
· Supporting evidence-based medicine through process improvement projects and process modelling.
Operational functions on internal consulting in healthcare organizations along with corporate objectives allow the organization to specify targets such as changes and trends including population change, federal and state regulatory policy, healthcare insurance coverage changes, monitoring chronic disease prevention programs, identifying healthcare services utilization, market share growth, in addition to many components of culture competence.
A sustainable framework for an internal consulting system seeks to promote overall value while confronting challenges to create evidence-based practice and development of more effective, efficient and accountable health care delivery system.
Additional Material
From your course textbook, The Well-Managed Healthcare Organization, read the following chapter:
· Internal Consulting
