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MHA5020_STAR_format_competency_rating_table.docx

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STAR Format Competency Rating Table

Instructions:

In the Rating column: As a baseline, rate the level at which you demonstrated the NCHL competency at the start of your MHA program on a scale of 1 (novice) to 9 (expert). Then, rate the level at which you currently demonstrate that competency, again on a scale of 1 to 9.

Situation, Task, Action, and Result columns: Describe the situation in which you demonstrated the competency, describe the task you completed, briefly convey the action you took, and state the result of that action on a scale of 1 (worst) to 5 (best).

Outcome Rating column: Rate the outcome of the example you provided on a scale of 1 (least desirable) to 5 (most desirable.)

As the final item, after completing your competency ratings in the table below, analyze your competencies and provide a short narrative of any new insights, as well as a recommendation for future development.

NCHL Competency

Rating (1–9)

Situation

Task

Action

Result (1–5)

Outcome Rating (1–5)

Accountability: Confront performance problems.

Baseline =

Current =

Achievement Orientation: Set and work to meet challenging goals.

Baseline =

Current =

Change Leadership: Challenge status quo.

Baseline =

Current =

Collaboration: Encourage others.

Baseline =

Current =

Financial Skills: Evaluate financial analyses and investments.

Baseline =

Current =

Impact and Influence: Use indirect influence.

Baseline =

Current =

Information Seeking: Conduct research to maintain knowledge.

Baseline =

Current =

Initiative: Take action on long-term opportunities.

Baseline =

Current =

Innovative Thinking: Apply "tried and true" concepts or trends.

Baseline =

Current =

Interpersonal Understanding: Commit to understand others.

Baseline =

Current =

Organizational Awareness: Adapt actions to climate and culture.

Baseline =

Current =

Performance Measurement: Monitor a "scorecard" of quantitative and qualitative measures.

Baseline =

Current =

Process Management & Organizational Design: Benchmark best processes and practices.

Baseline =

Current =

Project Management: Provide project oversight and sponsorship.

Baseline =

Current =

Self-Confidence: Take on challenges.

Baseline =

Current =

Self-Development: Pursue long-term personal development.

Baseline =

Current =

Strategic Orientation: Conduct environmental scanning.

Baseline =

Current =

Team Leadership: Demonstrate leadership.

Baseline =

Current =

Communication Skills: Communicate in a clear, logical, and grammatical manner.

Baseline =

Current =

Competency Analysis

[Write your analysis here.]

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