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MGT533Chapter012.pptx

Chapter 1

Purchasing and Supply Management

©2020 McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.

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Key Issues Addressed in Chapter 1

Evolution of the supply function

The potential contribution of supply to organizational goals and strategies

Operational versus strategic

Direct versus indirect

The profit leverage effect as a measure of supply impact on profitability (the income statement)

The ROA effect as a measure of supply impact on asset performance (the balance sheet)

The nature of organizations and the implications for supply

©2020 McGraw-Hill Education.

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Competitive Factors Affecting Supply

Increased outsourcing places great reliance on suppliers

Greater dependence on suppliers for design and build responsibilities for subassemblies and subsystems

Increased global competition requires best value from suppliers for price, quality, delivery and sustainability performance

Development of new product technologies

Evolving information systems

Trend to single sourcing and strategic supplier relationships

Greater importance of supply chain environmental and social sustainability performance

Risk management

A supply chain orientation to managing relationships with suppliers and customers

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Opportunities for Supply to Contribute to Organizational Success

Increase revenue

Improve customer satisfaction

Reduce total costs of ownership

Reduce lead times through process efficiencies

Identify opportunities for product/service innovations by collaborating with suppliers

Improve supply chain sustainability performance

Minimize financial, operational and reputational risks

Provide information to others in the organization in areas such as market conditions and new products and services.

©2020 McGraw-Hill Education.

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Supply Chain - SCMA

Definition

The process of strategically managing flows of goods, services, finance and knowledge, along with relationships within and among organizations, to realize greater economic value through:

Supporting enterprise strategic objectives

Contributing to the achievement of strategic competitiveness of the enterprise

Contributing to the enhancement of the competitive advantage of the enterprise

Enhancing customer satisfaction

Knowledge Areas

Supply chain management involves the integration of core areas of knowledge (procurement, operations, logistics) and supporting knowledge areas (marketing, finance and accounting, human resources, knowledge management).

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Difference Between Purchasing and Supply Chain Mgt

Procurement is the process of getting the goods your company requires, while supply chain management is the extensive infrastructure needed to get you those goods.

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The Evolution of the Supply Function

Late 1800s:

The Handling of Railway Supplies – Their Purchase and Disposition, published 1887

1900-1950s:

reliable access to supply of raw materials, supplies and services

1970s:

senior management attention on the supply function:

international shortage of basic raw materials

price inflation

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The Evolution of the Supply Function

1990s:

challenges of global supply chains

increased reliance on suppliers because of outsourcing

early 21st century:

supply chain integration

lower transaction costs

faster response times

Challenges: sustainability, globalization, technological innovations and risk management

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The Evolution of the Supply Function

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early

1900s

Today

Clerical and tactical

Focus on policies and procedures

Key challenges:

availability of supply and cost management

Strategic orientation

Global supply chains

Executive level leadership

Key challenges: Sustainability, total cost of ownership, security, globalization, risk management

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The Evolution of the Supply Function

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Pre 1939

1940-1949

1950-1969

1970-1989

1990-1999

Clerical

Supply assurance

Managerial emphasis

Purchasing strategy

Integration into corporate strategy

Integrated supply networks and information technology

sustainability, globalization, technological innovations and risk management

2000-2010

Today

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Supply Management

“The integration of related functions to provide effective and efficient materials and services to the organization.”

Includes:

Operational and strategic responsibilities

In some organizations supply may have additional responsibilities for some or all of the following: receiving, inspection, warehousing, inventory control, materials handling, packaging, scheduling, in/outbound transportation, and disposal

Note: The terms purchasing, procurement and supply management are used interchangeably in this text.

©2020 McGraw-Hill Education.

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Steps in the Procurement Process

(1) recognition of need

(2) translation of that need into a

commercially equivalent description

(3) search for potential suppliers

(4) selection of a suitable source(s)

(5) agreement on order or contract details

(6) delivery of products and/or services

(7) payment of suppliers

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Logistics Management

“Logistics management is that part of supply chain

management that plans, implements, and controls the efficient, effective forward and reverse flow

and storage of goods, services, and related

information between the point of origin and the

point of consumption in order to meet customers’

requirements.”

--Council of Supply Chain Management Professionals (CSCMP)

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Examples of Logistics Activities

customer service

demand forecasting/planning

inventory management

logistics communications

material handling

order processing

packaging

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parts and service support

plant and warehouse site selection

return goods handling

reverse logistics

traffic and transportation

warehouse storage

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Supply Chain Management

“The design and management of seamless, value-added processes across organizational boundaries to meet the real needs of the end customer. The development and integration of people and technological resources are critical to successful supply chain integration.”

--Institute for Supply Management (ISM) Glossary

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Characteristics of an Integrated Strategic Procurement and Sourcing Function

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Strategic Positioning

Integration across company and strategic business unit corporate plans

External/internal customer focus

Functional Leadership

Executive status of the chief supply officer

Establishes integrated visions and works at results and processes

Drives supply base/supplier management strategies company-wide

Integration

Cross-functional, cross-location teaming

Part of the technology, manufacturing and strategic business unit (SBU) planning process

Executive Leadership

Executive level awareness of the opportunities to use supply to achieve strategic goals and objectives

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Characteristics of an Integrated Strategic Procurement and Sourcing Function (cont’d)

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Supplier Management

Joint performance improvement efforts

Value focused

Total cost and value improvement

Supplier benchmarking

Measurement

Customer orientation

Total value/cost focused

Benchmarking with best in class

Systems

Integrated global databases and ERP systems

Historical performance data

Supply Base Strategy

Driven to achieve best value for cost, delivery and quality

Standardization

Concurrent engineering

Supply base optimization

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Profit-Leverage Effect ($ millions)

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Before Spend Decrease

After 5% Spend Decrease

Sales: $500

Purchases 300

Labor 35

Overhead 100

Gross Profit $ 65

SG&A, Interest 40

Profit: $ 25

Sales: $500

Purchases 285

Labor 35

Overhead 100

Gross Profit $ 80

SG&A, Interest 40

Profit: $ 40

A 5% reduction in purchase cost

creates a 60% increase in profit

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Return-on-Assets Factors

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Purchasing’s Operational and Strategic Contributions

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1. Supply Contribution

Operational

Trouble Prevention

Strategic

Opportunity Maximization

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Purchasing’s Operational and Strategic Contributions

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2. Supply Contribution

Direct

Bottom-Line Impact

Indirect

Enhancing Performance

of Others

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Purchasing’s Operational and Strategic Contributions

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3. Supply Contribution

Negative

Operationally deficient

Strategically deficient

Directly deficient

Indirectly deficient

Neutral

Operationally acceptable

Strategically deficient

Directly acceptable

Indirectly deficient

Positive

Operationally acceptable

Strategically acceptable

Directly acceptable

Indirectly acceptable

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Manufacturing and Services Organizations

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Manufacturing

The largest portion of needs is generated by customer needs.

The largest portion of spend with suppliers will be on direct requirements which comprise products sold to customers.

Service Provider

The largest portion of needs is generated by capital, services and other requirements enabling employees to provide the service.

In retailing the largest spend is focused on re-sale requirements.

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The Opportunities for the Indirect Contribution of the Supply Function

Reducing total costs of ownership (income statement)

Improving ROA/reduction in inventory investment (balance sheet)

Information source

Effect on efficiency

Effect on competitive position

Effect on customer satisfaction

Effect on image

Risk management

Training ground

Management strategy and social policy

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Challenges Facing Supply

Capturing opportunities in the supply chain

Establishing the appropriate set of measures to evaluate the contribution of supply and supply initiatives

Managing financial, operational and reputational risks

Improving supply chain sustainability performance

Managing growth and influence in total spend, span of supply chain activities, meaningful involvement in supply-related decisions, and involvement in strategic corporate activities

Integrating the use of technologies in supply processes, including e-commerce, digitization, and artificial intelligence

Providing effective contribution to organizational success

©2020 McGraw-Hill Education.

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https://www.youtube.com/watch?v=ElYNhGbOTOQ

Starbucks

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