Week 1 - Opportunities in Emerging Markets

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MGT510

Preview: MGT510 : Global Business Management

Course Guide

Prerequisites

Course Description

Instructional Materials

This course examines management theories and practices in the context of global and international organizations. Emphasis is placed on essential management areas including strategic planning, management styles, negotiations, and human resources management in a global organization.

Required Resources

John B. Cullen. 2016. Multinational Management: A Strategic Approach. MGT 510 Cengage Learning 7th edition textbook available at https://www.strayerbookstore.com

Office of the United States Trade Representative. No date. https://ustr.gov/trade-agreements

Ritsuko Shimizu. 2016. Wal-Mart Japan to Focus on Remodeling Stores, No Plans to Exit Market. https://www.reuters.com/article/us-wal-mart-japan-idUSKCN0WH0MD

Staff Reporters. 2016. Walmart Aims for Japan Turnaround. www.campaignasia.com/article/walmart- aims-for-japan-turnaround/407980

Travel.State.Gov. No date. Country Information. https://travel.state.gov/content/travel/en/international- travel/International-Travel-Country-Information-Pages.html

Pablo Gonzalez Alonso. 2016. The Potential and Pitfalls of Doing Business in Cuba. https://hbr.org/2016/03/the-potential-and-pitfalls-of-doing-business-in-cuba

Ⓒ 2020 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University.

NOTE: The links in this document do not function. Please refer to your course to view/download linked content.

https://www.strayerbookstore.com/

https://ustr.gov/trade-agreements

https://www.reuters.com/article/us-wal-mart-japan-idUSKCN0WH0MD

http://www.campaignasia.com/article/walmart-aims-for-japan-turnaround/407980

https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages.html

https://hbr.org/2016/03/the-potential-and-pitfalls-of-doing-business-in-cuba

Course Learning Outcomes

Adva Saldinger. 2016. It's Not Just About Big Corporations: A Look at Local Partnerships. https://www.devex.com/news/it-s-not-just-about-big-corporations-a-look-at-local-partnerships-87834

Monroe Consulting Group. No date. National and Multinational Corporations Embracing 'E- commerce' Revolution in Indonesia. https://www.monroeconsulting.com/about/latest-news/national- and-multinational-corporations-embracing-e-commerce-revolution-in-indonesia/

Leighton Cosseboom. 2015. 5 Unique Challenges All ECommerce Firms Will Face in Indonesia. https://www.techinasia.com/indonesia-ecommerce-challenges-lists

Winter Nie. 2015. HR Challenges: Why One-Size-Fits-All Doesn't Work in China. https://www.forbes.com/sites/winternie/2015/06/01/hr-challenges-why-one-size-fits-all-doesnt-work- in-china/#62368e505337

Jonathan Zhu. 2016. Multinational Companies’ HR Issues Larger Than Ever. http://www.chinabusinessreview.com/multinational-companies-hr-issues-larger-than-ever/

Supplemental Resources

K. Amma. 2013. A Study on the Common Imperatives Organizations Require for Creating Productive Employees: Creating a Perspective to the Expression of Authentic Self as a New Challenge to the Global Business Management. International Journal of Global Business, vol. 6, no. 2, pp. 90–103.

David G. Collings. 2011. Global Talent Management. Routledge.

Panos Kouvelis. 2012. The Handbook of Integrated Risk Management in Global Supply Chains. Wiley.

Ingo Pies. 2010. Value Creation, Management Competencies, and Global Corporate Citizenship: An Ordonomic Approach to Business Ethics in the Age of Globalization. Journal of Business Ethics, vol. 94, no. 2, pp. 265–278.

W. Wall. 2013. Is Cross-cultural Management the Key to Success in Global Healthcare Competition? International Journal of Business & Information, vol. 8, no. 1, pp. 70–95.

Recommend actions for the leadership of an international company that considers culture, economic systems, and economic development.

https://www.devex.com/news/it-s-not-just-about-big-corporations-a-look-at-local-partnerships-87834

https://www.monroeconsulting.com/about/latest-news/national-and-multinational-corporations-embracing-e-commerce-revolution-in-indonesia/

https://www.techinasia.com/indonesia-ecommerce-challenges-lists

https://www.forbes.com/sites/winternie/2015/06/01/hr-challenges-why-one-size-fits-all-doesnt-work-in-china/#62368e505337

http://www.chinabusinessreview.com/multinational-companies-hr-issues-larger-than-ever/

Weekly Course Schedule

Week 1 - To Do List

Learn: Read Chapter 1 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Complete the research to prepare for this week's discussion.

Discuss: Introduce yourself and complete the discussion, Opportunities in Emerging Markets.

Week 2 - To Do List

Learn: Read Chapter 2 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Read two required articles to prepare for this week's discussion.

Create a global expansion strategy that addresses leveraging expatriates and ensuring commitment from leadership.

Design a comprehensive best-practices policy list that considers the benefits and impact of such policies on a given company.

Review topics related to strategic planning, management styles, negotiations, and human resources management within a global context.

Week 2 - To Do List

Discuss: Complete the discussion, One Interconnected Economy.

Week 3 - To Do List

Learn: Read Chapter 3 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: View the required video in preparation for this week's discussion.

Discuss: Complete the discussion, Determining Economic Systems.

Week 4 - To Do List

Learn: Read Chapter 5 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: View the required video and search for three articles needed for this week's discussion.

Discuss: Complete the discussion, Fencing and Maneuvering.

Assignment: Complete the assignment, How Big Global Businesses Compare.

Week 5 - To Do List

Learn: Read Chapter 6 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Complete the required research in preparation for this week's discussion.

Discuss: Complete the discussion, Multinational Management Strategies.

Quiz: Complete the midterm exam.

Week 6 - To Do List

Learn: Read Chapter 8 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Read the required article in preparation for this week's discussion.

Discuss: Complete the discussion, Operational Effectiveness.

Assignment: Complete the assignment, Successful Domestic Company Goes Global!

Week 7 - To Do List

Learn: Read Chapter 9 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Read the required article in preparation for this week's discussion.

Discuss: Complete the discussion, Throwing Out the Anchor.

Week 8 - To Do List

Learn: Read Chapter 10 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Read two required articles in preparation for this week's discussion.

Discuss: Complete the discussion, Global Networking.

Week 9 - To Do List

Learn: Read Chapter 11 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Week 9 - To Do List

Prepare: Read two required articles in preparation for this week's discussion.

Discuss: Complete the discussion, International Human Resources Management.

Assignment: Complete the assignment, Keys to Success in Multinational Companies.

Week 10 - To Do List

Learn: Read Chapters 13 and 14 from Multinational Management: A Strategic Approach.

Learn: Read the PowerPoints and notes.

Prepare: Conduct Internet research for this week's discussion.

Discuss: Complete the discussion, Communicating and Negotiating in Cross-Cultural Communities.

Week 11 - To Do List

Discuss: Complete the discussion, Sum It Up.

Quiz: Complete the final exam.

Grading Scale

Participation Total Points % of GradeParticipation Total Points % of Grade

Discussion Participation 220 22%

Assignment Total Points % of Grade

w04a1 - How Big Global Businesses Compare 130 13%

w05q1 - Midterm Exam 150 15%

w06a1 - Successful Domestic Company Goes Global! 190 19%

w09a1 - Keys to Success in Multinational Companies 160 16%

w11q1 - Final Exam 150 15%

Totals 1000 100%

Final Course Grade

Points Percentage Grade

900 - 1000 90% - 100% A

800 - 899 80% - 89% B

700 - 799 70% - 79% C

0 - 699 69% and below F

Unique Course Features

Grading Scale Notation

Please consult the University Catalog and your academic advisor to determine the final grade needed in this class to satisfy your specific degree conferral requirements.

Assignments

w04a1 - How Big Global Businesses Compare

Summary

Click the link for the assignment.

Text

Preparation

Select one global industry, such as the automobile or cell phone industry. Next, use the Internet to research three major international competitors within the chosen industry. Note how the popular international business press (newspapers, magazines, e-zines, press releases, and so on) depicts these companies.

Instructions

Write a 4–5 page paper in which you:

1. Compare and contrast the three models of culture. Choose one of the researched international competitors and ascertain the most

appropriate cultural model for that competitor. Provide a rationale for your response.

2. Recommend the type of economic system that best relates to each of the researched international competitors.

Identify three potential effects of such an economic system on the society in which the system is involved.

Provide a rationale for your response.

3. Speculate on the major reasons why certain countries have lagged behind other countries in economic development.

Recommend three generic actions that the three researched major competitors could take to encourage economic progress in these countries.

Provide a rationale for your response.

4. Select one of the three researched international companies to lead and provide a rationale for your choice.

Propose the necessary major steps—education, social development, community activities, bargaining skills, language skills, conflict management skills, etc.—that you

would need to take to propel you from where you are today to a global leadership or management position at your chosen company.

5. Suggest two global changes in expansion, technology, marketing, products, services, human resources, customer service, and so on, that you would make as CEO of your chosen international organization.

Provide a rationale for your response.

6. Use at least three quality academic resources in this assignment. Note: Wikipedia and other similar websites do not qualify as academic resources.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

Recommend actions for the leadership of an international company that considers culture, economic systems, and economic development.

Scoring Guide

Compare and contrast the thre e mode ls of culture . Choose one of the re se arche d inte rnational compe titors and asce rtain the most appropriate cultural mode l for that inte rnational compe titor. Prov ide a rationale for your re sponse . 15 %

Unacceptable

Did not submit or incompletely compared and contrasted the three models of culture. Did not submit or incompletely ascertained the most appropriate cultural model for the chosen international competitor. Did not submit or did not provide a rationale for your response.

Needs Improvement

Partially compared and contrasted the three models of culture. Partially ascertained the most appropriate cultural model for the chosen international competitor. Partially provided a rationale for your response.

Competent

Satisfactorily compared and contrasted the three models of culture. Satisfactorily ascertained the most appropriate cultural model for the chosen international competitor. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly compared and contrasted the three models of culture. Thoroughly ascertained the most appropriate cultural model for the chosen international competitor. Thoroughly provided a rationale for your response.

Re comme nd the type of e conomic syste m that be st re late s to e ach of the re se arche d inte rnational compe titors. Ide ntify thre e pote ntial e ffe cts of such an e conomic syste m on the socie ty in which the syste m is inv olv e d. Prov ide a rationale for your re sponse . 15 %

Unacceptable

Did not submit or incompletely recommended the type of economic system that best relates to each of the researched international competitors. Did not submit or incompletely identified three potential effects of such an economic system on the society in which the system is involved. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially recommended the type of economic system that best relates to each of the researched international competitors. Partially identified three potential effects of such an economic system on the society in which the system is involved. Partially provided a rationale for your response.

Competent

Satisfactorily recommended the type of economic system that best relates to each of the researched international competitors. Satisfactorily identified three potential effects of such an economic system on the society in which the system is involved. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly recommended the type of economic system that best relates to each of the researched international competitors. Thoroughly identified three potential effects of such an economic system on the society in which the system is involved. Thoroughly provided a rationale for your response.

Spe culate on the major re asons why ce rtain countrie s hav e lagge d be hind othe r countrie s in e conomic de v e lopme nt. Re comme nd thre e ge ne ric actions that the thre e re se arche d major compe titors could take to e ncourage e conomic progre ss in the se countrie s. Prov ide a rationale for your re sponse . 20 %

Unacceptable

Did not submit or incompletely speculated on the major reasons why certain countries have lagged behind other countries in economic development. Did not submit or incompletely recommended three generic actions that the three researched major competitors could take to encourage economic progress in these countries. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially speculated on the major reasons why certain countries have lagged behind other countries in economic development. Partially recommended three generic actions that the three researched major competitors could take to encourage economic progress in these countries. Partially provided a rationale for your response.

Competent

Satisfactorily speculated on the major reasons why certain countries have lagged behind other countries in economic development. Satisfactorily recommended three generic actions that the three researched major competitors could take to encourage economic progress in these countries. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly speculated on the major reasons why certain countries have lagged behind other countries in economic development. Thoroughly recommended three generic actions that the three researched major competitors could take to encourage economic progress in these countries. Thoroughly provided a rationale for your response.

Se le ct one of the thre e re se arche d inte rnational companie s to le ad and prov ide a rationale for your choice . Propose the ne ce ssary major ste ps—including e ducation, social de v e lopme nt, community activ itie s, bargaining skills, language skills, conflict manage me nt skills, e tc.—that you would ne e d to take to prope l you from whe re you are today to a global le ade rship or manage me nt position at your chose n company. 15 %

Unacceptable

Did not select one of the three researched international companies to lead or incompletely provided a rationale for your choice. Did not submit or incompletely proposed the necessary major steps that you would need to take to propel you from where you are today to a global leadership or management position at your chosen company.

Needs Improvement

Selected one of the three researched international companies to lead and partially provided a rationale for your choice. Partially proposed the necessary major steps that you would need to take to propel you from where you are today to a global leadership or management position at your chosen company.

Competent

Selected one of the three researched international companies to lead and satisfactorily provided a rationale for your choice. Satisfactorily proposed the necessary major steps—including education, social development, community activities, bargaining skills, language skills, conflict management skills, etc.— that you would need to take to propel you from where you are today to a global leadership or management position at your chosen company.

Exemplary

Selected one of the three researched international companies to lead and thoroughly provided a rationale for your choice. Thoroughly proposed the necessary major steps—including education, social development, community activities, bargaining skills, language skills, conflict management skills, etc.— that you would need to take to propel you from where you are today to a global leadership or management position at your chosen company.

Sugge st two global change s in e xpansion, te chnology, marke ting, products, se rv ice s, human re source s, and custome r se rv ice , and so on, that you would make as CEO of your chose n inte rnational organization. Prov ide a rationale for your re sponse . 10 %

Unacceptable

Did not submit or incompletely suggested two global changes in expansion, technology, marketing, products, services, human resources, and customer service, etc., that you would make as CEO of the selected international organization from Question 4. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially suggested two global changes in expansion, technology, marketing, products, services, human resources, and customer service, etc., that you would make as CEO of the selected international organization from Question 4. Partially provided a rationale for your response.

Competent

Satisfactorily suggested two global changes in expansion, technology, marketing, products, services, human resources, and customer service, etc., that you would make as CEO of the selected international organization from Question 4. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly suggested two global changes in expansion, technology, marketing, products, services, human resources, and customer service, etc., that you would make as CEO of the selected international organization from Question 4. Thoroughly provided a rationale for your response.

Thre e re fe re nce s. 5 %

Unacceptable

No references provided.

Needs Improvement

Does not meet the required number of references; some or all references are poor-quality choices.

Competent

Meets the required number of references; all references are high-quality choices.

Exemplary

Exceeds the required number of references; all references are high-quality choices.

Writing me chanics, grammar, and formatting. 5 %

Unacceptable

Serious and persistent errors in grammar, spelling, punctuation, or formatting.

Needs Improvement

Partially free of errors in grammar, spelling, punctuation, or formatting.

Competent

Mostly free of errors in grammar, spelling, punctuation, or formatting.

Exemplary

Error-free or almost error-free grammar, spelling, punctuation, or formatting.

Appropriate use of SWS in-te xt citations and re fe re nce se ction. 5 %

Unacceptable

Lack of in-text citations and/or lack of reference section.

Needs Improvement

In-text citations and references are provided, but they are only partially formatted correctly in SWS style.

Competent

Most in-text citations and references are provided, and they are generally formatted correctly in SWS style.

Exemplary

In-text citations and references are error free or almost error free and consistently formatted correctly in SWS style.

Information lite racy and inte gration of source s. 5 %

Unacceptable

Serious errors in the integration of sources, such as intentional or accidental plagiarism, or failure to use in-text citations.

Needs Improvement

Sources are partially integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Competent

Sources are mostly integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Exemplary

Sources are consistently integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Clarity and cohe re nce of writing. 5 %

Unacceptable

Information is confusing to the reader and fails to include reasons and evidence that logically support ideas.

Needs Improvement

Information is partially clear with minimal reasons and evidence that logically support ideas.

Competent

Information is mostly clear and generally supported with reasons and evidence that logically support ideas.

Exemplary

Information is provided in a clear, coherent, and consistent manner, with reasons and evidence that logically support ideas.

w06a1 - Successful Domestic Company Goes Global!

Summary

Click the link for the assignment.

Text

Scenario

You are the CEO of a successful domestic company. Recently, many prospective clients in foreign countries have expressed a desire to conduct business with you. You know that in order for your company to grow, you will have to expand overseas. You recently attended a local three-day international trade exposition and have gathered many brochures on the foreign companies interested in doing business with your company.

After meeting with your executive committee, you decide that you will need to identify at least two countries for expansion and two expatriates to send into those countries. The selected expatriates will learn about the countries' cultures and business activities. You must prepare a report for the employees who may want to take an overseas assignment, the executive committee, and the board of directors.

Prepare

Use the Internet and Strayer Library to research possible countries for expansion. Next, conduct research on leveraging expatriates over country nationals for business overseas. Finally, research texts that could help expatriates in their transition to working overseas.

Instructions

Note: You may make all assumptions needed to complete this assignment.

Write an 8–10 page paper in which you:

1. Create a guide to leveraging expatriates. The guide should include 4–6 sources that address benefits and challenges of sending

expatriates to other countries.

2. Examine the major benefits that this report can provide for the organization. Suggest two uses for the information contained therein. Justify your response.

3. Analyze the major factors (distance, cultural background, knowledge of the related countries, languages spoken, relatives who may live in another country, etc.) that would influence your choice of countries into which your company would expand.

Recommend two countries for expansion. Provide a rationale for your response.

4. Determine three criteria that you would consider when deciding which employees to send abroad. Justify your response.

5. Propose the major methods and/or incentives you would use to encourage the selected employees to become expatriates. Provide a rationale for your response.

6. Recommend one strategy to ensure that both the executive committee and the board of directors are committed to the expansions. Justify your response.

7. Recommend two texts that the selected expatriates should take overseas with them. Provide a rationale for your response.

8. Outline a guide for expatriates who will live abroad for 1–2 years, covering selecting items to pack, accommodating a vehicle (leave behind or send overseas), shipping or selling furniture, moving pets, and arranging accommodations for family living in another country for the duration of their stay abroad.

9. Develop a framework for your presentation. The framework should include the following: Relevant visuals. Statistics supporting the decision to expand into the identified countries. A feasibility study of your company’s proposed expansion to the identified countries. Information related to renting or buying land or a building. Any other information relevant to the case for expansion.

10. Use at least four quality academic resources in this assignment. Note: Wikipedia and other similar websites do not qualify as academic resources.

The specific course learning outcome associated with this assignment is:

Create a global expansion strategy that addresses leveraging expatriates and ensuring commitment from leadership.

Scoring Guide

Cre ate a guide to le v e raging e xpatriate s, including 4–6 source s that addre ss be ne fits and challe nge s of se nding e xpatriate s to othe r countrie s. 10 %

Unacceptable

Did not submit or incompletely created a guide to leveraging expatriates. Did not submit or incompletely included 4–6 sources that address benefits and challenges of sending expatriates to other countries.

Needs Improvement

Partially created a guide to leveraging expatriates. Partially included 4–6 sources that address benefits and challenges of sending expatriates to other countries.

Competent

Satisfactorily created a guide to leveraging expatriates. Satisfactorily included 4–6 sources that address benefits and challenges of sending expatriates to other countries.

Exemplary

Thoroughly created a guide to leveraging expatriates. Thoroughly included 4–6 sources that address benefits and challenges of sending expatriates to other countries.

Examine the major be ne fits that this re port can prov ide for the organization and sugge st two use s for the information containe d the re in. Justify your re sponse . 10 %

Unacceptable

Did not submit or incompletely examined the major benefits that this report can provide for the organization. Did not submit or incompletely suggested two uses for the information contained therein. Did not submit or incompletely justified your response.

Needs Improvement

Partially examined the major benefits that this report can provide for the organization. Partially suggested two uses for the information contained therein. Partially justified your response.

Competent

Satisfactorily examined the major benefits that this report can provide for the organization. Satisfactorily suggested two uses for the information contained therein. Satisfactorily justified your response.

Exemplary

Thoroughly examined the major benefits that this report can provide for the organization. Thoroughly suggested two uses for the information contained therein. Thoroughly justified your response.

Analyze the major factors (distance , cultural background, knowle dge of the re late d countrie s, language s spoke n, re lativ e s who may liv e in anothe r country, e tc.) that would influe nce your choice of countrie s into which your company would e xpand. Re comme nd two countrie s for e xpansion. Prov ide a rationale for your re sponse . 10 %

Unacceptable

Did not submit or incompletely analyzed the major factors (distance, cultural background, knowledge of the related countries, languages spoken, relatives who may live in another country, etc.) that would influence your choice of countries into which your company would expand. Did not submit or incompletely recommended two countries for expansion. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially analyzed the major factors (distance, cultural background, knowledge of the related countries, languages spoken, relatives who may live in another country, etc.) that would influence your choice of countries into which your company would expand. Partially recommended two countries for expansion. Partially provided a rationale for your response.

Competent

Satisfactorily analyzed the major factors (distance, cultural background, knowledge of the related countries, languages spoken, relatives who may live in another country, etc.) that would influence your choice of countries into which your company would expand. Satisfactorily recommended two countries for expansion. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly analyzed the major factors (distance, cultural background, knowledge of the related countries, languages spoken, relatives who may live in another country, etc.) that would influence your choice of countries into which your company would expand. Thoroughly recommended two countries for expansion. Thoroughly provided a rationale for your response.

De te rmine thre e crite ria that you would conside r whe n de ciding which e mploye e s to se nd abroad. Justify your re sponse . 5 %

Unacceptable

Did not submit or incompletely determined three criteria that you would consider when deciding which employees to send abroad. Did not submit or incompletely justified your response.

Needs Improvement

Partially determined three criteria that you would consider when deciding which employees to send abroad. Partially justified your response.

Competent

Satisfactorily determined three criteria that you would consider when deciding which employees to send abroad. Satisfactorily justified your response.

Exemplary

Thoroughly determined three criteria that you would consider when deciding which employees to send abroad. Thoroughly justified your response.

Propose the major me thods and/or ince ntiv e s you would use to e ncourage the se le cte d e mploye e s to be come e xpatriate s. Prov ide a rationale for your re sponse . 10 %

Unacceptable

Did not submit or incompletely proposed the major methods and/or incentives you would use to encourage the selected employees to become expatriates. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially proposed the major methods and/or incentives you would use to encourage the selected employees to become expatriates. Partially provided a rationale for your response.

Competent

Satisfactorily proposed the major methods and/or incentives you would use to encourage the selected employees to become expatriates. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly proposed the major methods and/or incentives you would use to encourage the selected employees to become expatriates. Thoroughly provided a rationale for your response.

Re comme nd one strate gy to e nsure that both the e xe cutiv e committe e and the board of dire ctors are committe d to the e xpansions. Justify your re sponse . 5 %

Unacceptable

Did not submit or incompletely recommended one strategy to ensure that both the executive committee and the board of directors are committed to the expansions. Did not submit or incompletely justified your response.

Needs Improvement

Partially recommended one strategy to ensure that both the executive committee and the board of directors are committed to the expansions. Partially justified your response.

Competent

Satisfactorily recommended one strategy to ensure that both the executive committee and the board of directors are committed to the expansions. Satisfactorily justified your response.

Exemplary

Thoroughly recommended one strategy to ensure that both the executive committee and the board of directors are committed to the expansions. Thoroughly justified your response.

Re comme nd two te xts that the se le cte d e xpatriate s should take ov e rse as with the m. Prov ide a rationale for your re sponse . 5 %

Unacceptable

Did not submit or incompletely recommended two texts that the selected expatriates should take overseas with them. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially recommended two texts that the selected expatriates should take overseas with them. Partially provided a rationale for your response.

Competent

Satisfactorily recommended two texts that the selected expatriates should take overseas with them. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly recommended two texts that the selected expatriates should take overseas with them. Thoroughly provided a rationale for your response.

Outline a guide for e xpatriate s who will liv e abroad for 1–2 ye ars, cov e ring se le cting ite ms to pack, accommodating a v e hicle (le av e be hind or se nd ov e rse as), shipping or se lling furniture , mov ing pe ts, and arranging accommodations for family liv ing in anothe r country for the duration of the ir stay. 10 %

Unacceptable

Did not submit or incompletely outlined a guide for expatriates who will live abroad for 1–2 years, covering selecting items to pack, accommodating a vehicle (leave behind or send overseas), shipping or selling furniture, moving pets, and arranging accommodations for family living in another country for the duration of their stay.

Needs Improvement

Partially outlined a guide for expatriates who will live abroad for 1–2 years, covering selecting items to pack, accommodating a vehicle (leave behind or send overseas), shipping or selling furniture, moving pets, and arranging accommodations for family living in another country for the duration of their stay.

Competent

Satisfactorily outlined a guide for expatriates who will live abroad for 1–2 years, covering selecting items to pack, accommodating a vehicle (leave behind or send overseas), shipping or selling furniture, moving pets, and arranging accommodations for family living in another country for the duration of their stay.

Exemplary

Thoroughly outlined a guide for expatriates who will live abroad for 1–2 years, covering selecting items to pack, accommodating a vehicle (leave behind or send overseas), shipping or selling furniture, moving pets, and arranging accommodations for family living in another country for the duration of their stay.

De v e lop a frame work for your pre se ntation that include s re le v ant v isuals. 2 %

Unacceptable

Did not submit or incompletely developed a framework for your presentation that includes relevant visuals.

Needs Improvement

Partially developed a framework for your presentation that includes relevant visuals.

Competent

Satisfactorily developed a framework for your presentation that includes relevant visuals.

Exemplary

Thoroughly developed a framework for your presentation that includes relevant visuals.

De v e lop a frame work for your pre se ntation that include s statistics supporting the de cision to e xpand into the ide ntifie d countrie s. 2 %

Unacceptable

Did not submit or incompletely developed a framework for your presentation that includes statistics supporting the decision to expand into the identified countries.

Needs Improvement

Partially developed a framework for your presentation that includes statistics supporting the decision to expand into the identified countries.

Competent

Satisfactorily developed a framework for your presentation that includes statistics supporting the decision to expand into the identified countries.

Exemplary

Thoroughly developed a framework for your presentation that includes statistics supporting the decision to expand into the identified countries.

De v e lop a frame work for your pre se ntation that include s a fe asibility study of your company’s propose d e xpansion to the ide ntifie d countrie s. 2 %

Unacceptable

Did not submit or incompletely developed a framework for your presentation that includes a feasibility study of your company’s proposed expansion to the identified countries.

Needs Improvement

Partially developed a framework for your presentation that includes a feasibility study of your company’s proposed expansion to the identified countries.

Competent

Satisfactorily developed a framework for your presentation that includes a feasibility study of your company’s proposed expansion to the identified countries.

Exemplary

Thoroughly developed a framework for your presentation that includes a feasibility study of your company’s proposed expansion to the identified countries.

De v e lop a frame work for your pre se ntation that include s information re late d to re nting or buying land or a building. 2 %

Unacceptable

Did not submit or incompletely developed a framework for your presentation that includes information related to renting or buying land or a building.

Needs Improvement

Partially developed a framework for your presentation that includes information related to renting or buying land or a building.

Competent

Satisfactorily developed a framework for your presentation that includes information related to renting or buying land or a building.

Exemplary

Thoroughly developed a framework for your presentation that includes information related to renting or buying land or a building.

De v e lop a frame work for your pre se ntation that include s any othe r information re le v ant to the case for e xpansion. 2 %

Unacceptable

Did not submit or incompletely developed a framework for your presentation that includes any other information relevant to the case for expansion.

Needs Improvement

Partially developed a framework for your presentation that includes any other information relevant to the case for expansion.

Competent

Satisfactorily developed a framework for your presentation that includes any other information relevant to the case for expansion.

Exemplary

Thoroughly developed a framework for your presentation that includes any other information relevant to the case for expansion.

Four re fe re nce s. 5 %

Unacceptable

No references provided.

Needs Improvement

Does not meet the required number of references; some or all references are poor-quality choices.

Competent

Meets the required number of references; all references are high-quality choices.

Exemplary

Exceeds the required number of references; all references are high-quality choices.

Writing me chanics, grammar, and formatting. 5 %

Unacceptable

Serious and persistent errors in grammar, spelling, punctuation, or formatting.

Needs Improvement

Partially free of errors in grammar, spelling, punctuation, or formatting.

Competent

Mostly free of errors in grammar, spelling, punctuation, or formatting.

Exemplary

Error free or almost error free grammar, spelling, punctuation, or formatting.

Appropriate use of SWS in-te xt citations and re fe re nce se ction. 5 %

Unacceptable

Lack of in-text citations and/or lack of reference section.

Needs Improvement

In-text citations and references are provided, but they are only partially formatted correctly in SWS style.

Competent

Most in-text citations and references are provided, and they are generally formatted correctly in SWS style.

Exemplary

In-text citations and references are error free or almost error free and consistently formatted correctly in SWS style.

Information lite racy and inte gration of source s. 5 %

Unacceptable

Serious errors in the integration of sources, such as intentional or accidental plagiarism, or failure to use in-text citations.

Needs Improvement

Sources are partially integrated using effective techniques of quoting, paraphrasing, and summarizing.

Competent

Sources are mostly integrated using effective techniques of quoting, paraphrasing, and summarizing.

Exemplary

Sources are consistently integrated using effective techniques of quoting, paraphrasing, and summarizing.

Clarity and cohe re nce of writing. 5 %

Unacceptable

Information is confusing to the reader and fails to include reasons and evidence that logically support ideas.

Needs Improvement

Information is partially clear, with minimal reasons and evidence that logically support ideas.

Competent

Information is mostly clear and generally supported with reasons and evidence that logically support ideas.

Exemplary

Information is provided in a clear, coherent, and consistent manner, with reasons and evidence that logically support ideas.

w09a1 - Keys to Success in Multinational Companies

Summary

Click the link for the assignment.

Text

Scenario

It is widely known that knowledge management systems are key to success in multinational companies. Imagine that you are vice president of a company that is ramping up to go global.

Your task is to design a comprehensive best-practices policy list for managing existing knowledge and any new knowledge as it becomes available. The best-practices policy should include a task list that will help your company to handle unexpected events such as earthquakes, demonstrations, and bomb threats as well as mundane issues of conducting business in any country or countries into which you will be expanding. The policy list should also take any unique challenges that your company may face into account.

Preparation

Please choose one of the following industries for this assignment:

Jewelry. Apparel. Chemicals. Consumer electronics or electronic components. Medical supplies or equipment. Bins, totes, crates, material handling.

Food products. Pharmaceuticals. Children’s clothing, toys, and other products.

Note: You may make all assumptions needed to complete this assignment.

Instructions

Write a 6–8 page paper in which you:

1. Design a comprehensive best-practices policy list that includes policies on the following: Sanitation (hand washing, toilet facilities, etc.). Eating and drinking (at desks, on the company grounds, inside in the manufacturing

area at designated locations, etc.). Conflict resolution (mediation and/or arbitration with designated mediator on staff,

etc.). In-house team leadership and meeting management (e.g., minimum meeting times,

scribes, appointed leaders). Online team (24-hour coverage on phone due to time differences, etc.). Security (e.g., leaving doors open, locks, key return policy for departing workers). Emergency evacuation procedures.

2. Determine the key benefits of creating such policies. Provide a rationale for your response. 3. Speculate on the major ramifications if such policies are not created. Provide a rationale for your

response. 4. Predict the significant ways in which the best-practices policy that you created will contribute

toward the long-term sustainability of the company. Provide a rationale for your response. 5. Determine whether your best-practices policy would provide a competitive advantage over other

international companies. Provide one example of a company's best-practices policy to support your response.

6. Use at least three quality academic resources in this assignment. Note: Wikipedia and other similar websites do not qualify as academic resources.

The specific course learning outcome associated with this assignment is:

Design a comprehensive best-practices policy list that considers the benefits and impact of such policies on a given company.

Scoring Guide

De sign a compre he nsiv e be st-practice s policy list that include s policie s on sanitation. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on sanitation.

Needs Improvement

Partially designed a best-practices policy list that includes policies on sanitation..

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on sanitation.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on sanitation.

De sign a compre he nsiv e be st-practice s policy list that include s policie s on e ating and drinking. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on eating and drinking.

Needs Improvement

Partially designed a best-practices policy list that includes policies on eating and drinking.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on eating and drinking.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on eating and drinking.

De sign a compre he nsiv e be st-practice s policy list that include s policie s on conflict re solution. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on conflict resolution.

Needs Improvement

Partially designed a best- practices policy list that includes policies on conflict resolution.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on conflict resolution.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on conflict resolution.

De sign a compre he nsiv e be st-practice s policy list that include s policie s on in-house te am le ade rship and me e ting manage me nt. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on in-house team leadership and meeting management.

Needs Improvement

Partially designed a best-practices policy list that includes policies on in-house team leadership and meeting management.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on in-house team leadership and meeting management.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on in-house team leadership and meeting management.

De sign a compre he nsiv e be st-practice s policy list that include s policie s on the online te am. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on the online team.

Needs Improvement

Partially designed a best-practices policy list that includes policies on the online team.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on the online team.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on the online team.

De sign a compre he nsiv e be st-practice s policy list that include s se curity policie s. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes security policies.

Needs Improvement

Partially designed a best-practices policy list that includes security policies.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes security policies.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes security policies.

De sign a compre he nsiv e be st-practice s policy list that include s policie s on e me rge ncy e v acuation proce dure s. 3 %

Unacceptable

Did not submit or incompletely designed a best- practices policy list that includes policies on emergency evacuation procedures.

Needs Improvement

Partially designed a best-practices policy list that includes policies on emergency evacuation procedures.

Competent

Satisfactorily designed a comprehensive best- practices policy list that includes policies on emergency evacuation procedures.

Exemplary

Thoroughly designed a comprehensive best-practices policy list that includes policies on emergency evacuation procedures.

De te rmine the ke y be ne fits of cre ating such policie s. Prov ide a rationale for your re sponse . 12 %

Unacceptable

Did not submit or incompletely determined the key benefits of creating such policies. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially determined the key benefits of creating such policies. Partially provided a rationale for your response.

Competent

Satisfactorily determined the key benefits of creating such policies. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly determined the key benefits of creating such policies. Thoroughly provided a rationale for your response.

Spe culate on the major ramifications if such policie s are not cre ate d. Prov ide a rationale for your re sponse . 15 %

Unacceptable

Did not submit or incompletely speculated on the major ramifications if such policies are not created. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially speculated on the major ramifications if such policies are not created. Partially provided a rationale for your response.

Competent

Satisfactorily speculated on the major ramifications if such policies are not created. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly speculated on the major ramifications if such policies are not created. Thoroughly provided a rationale for your response.

Pre dict the significant ways in which the be st- practice s policy that you cre ate d will contribute toward the long-te rm sustainability of the company. Prov ide a rationale for your re sponse . 15 %

Unacceptable

Did not submit or incompletely predicted the significant ways in which the best- practices policy that you created will contribute toward the long-term sustainability of the company. Did not submit or incompletely provided a rationale for your response.

Needs Improvement

Partially predicted the significant ways in which the best- practices policy that you created will contribute toward the long-term sustainability of the company. Partially provided a rationale for your response.

Competent

Satisfactorily predicted the significant ways in which the best- practices policy that you created will contribute toward the long-term sustainability of the company. Satisfactorily provided a rationale for your response.

Exemplary

Thoroughly predicted the significant ways in which the best- practices policy that you created will contribute toward the long-term sustainability of the company. Thoroughly provided a rationale for your response.

De te rmine whe the r your be st-practice s policy would prov ide a compe titiv e adv antage ov e r othe r inte rnational companie s. Prov ide one e xample of a company's be st-practice s policy to support your re sponse . 12 %

Unacceptable

Did not submit or incompletely determined whether your best-practices policy would provide a competitive advantage over other international companies. Did not provide one example of a company's best- practices policy to support your response.

Needs Improvement

Partially determined whether your best- practices policy would provide a competitive advantage over other international companies. Did not provide one example of a company's best- practices policy to support your response.

Competent

Satisfactorily determined whether your best-practices policy would provide a competitive advantage over other international companies. Satisfactorily provided one example of a company's best- practices policy to support your response.

Exemplary

Thoroughly determined whether your best-practices policy would provide a competitive advantage over other international companies. Thoroughly provided one example of a company's best- practices policy to support your response.

Thre e re fe re nce s. 5 %

Unacceptable

No references provided.

Needs Improvement

Does not meet the required number of references; some or all references are poor-quality choices.

Competent

Meets the required number of references; all references are high-quality choices.

Exemplary

Exceeds the required number of references; all references are high-quality choices.

Writing me chanics, grammar, and formatting. 5 %

Unacceptable

Serious and persistent errors in grammar, spelling, punctuation, and formatting.

Needs Improvement

Partially free of errors in grammar, spelling, punctuation, and formatting.

Competent

Mostly free of errors in grammar, spelling, punctuation, and formatting.

Exemplary

Error-free or almost error-free grammar, spelling, punctuation, and formatting.

Appropriate use of SWS in-te xt citations and re fe re nce se ction. 5 %

Unacceptable

Lack of in-text citations and/or lack of reference section.

Needs Improvement

In-text citations and references are provided, but they are only partially formatted correctly in SWS style.

Competent

Most in-text citations and references are provided, and they are generally formatted correctly in SWS style.

Exemplary

In-text citations and references are error free or almost error free and consistently formatted correctly in SWS style.

Information lite racy and inte gration of source s. 5 %

Unacceptable

Serious errors in the integration of sources, such as intentional or accidental plagiarism, or failure to use in-text citations.

Needs Improvement

Sources are partially integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Competent

Sources are mostly integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Exemplary

Sources are consistently integrated, using effective techniques of quoting, paraphrasing, and summarizing.

Clarity and cohe re nce of writing. 5 %

Unacceptable

Information is confusing to the reader and fails to include reasons and evidence that logically support ideas.

Needs Improvement

Information is partially clear, with minimal reasons and evidence that logically support ideas.

Competent

Information is mostly clear and generally supported with reasons and evidence that logically support ideas.

Exemplary

Information is provided in a clear, coherent, and consistent manner, with reasons and evidence that logically support ideas.