Creating a Detailed Process Map
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mgt4399_mod4_journal_rubric.pdf
MGT 4399: Quality Management
Module 4 Journal: Creating a Detailed Process Map
Guidelines and Rubric
In this journal assignment, you are to create a process map to visually display all the steps and decision points in the process you have been exploring throughout the previous modules’ journals. A process map or flowchart describes the flow of activities from inputs to outputs and the relationships between the various process steps. For this journal assignment you will create a detailed (graphical or tabular) process flowchart for your process using either a flowchart or numbering sequence—refer to How to Make a Process Map. Your process flowchart must include the following critical elements:
● Identify and sequence the process steps ● Illustrate the as-is process as a sequence of activities ● Identify any decision points as appropriate ● Identify the department’s or individual’s roles involved in the process ● Indicate problem areas with an asterisk accompanied by an explanation
Guidelines for Submission: Your journal entry should include an attachment or link to either a flowchart or numbering sequence of a process.
Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center.
Rubric Criteria Exemplary (100%) Needs Improvement (75%) Not Evident (0%) Value
Process Steps
Identifies and sequences the process steps.
Identifies and sequences the process steps. Does not identify and sequence the process steps.
18
As-is Process
Illustrates the as-is process as a sequence of activities.
Illustrates the as-is process as a sequence of activities.
Does not illustrate the as-is process as a sequence of activities.
18
Decision Points
Identifies any decision points as appropriate.
Identifies any decision points as appropriate. Does not identify any decision points as appropriate.
18
MGT 4399: Quality Management
Roles Identifies the department’s or individual’s roles involved in the process.
Identifies the department’s or individual’s roles involved in the process.
Does not identify the department’s nor individual’s roles involved in the process.
18
Problem Areas
Indicates problem areas with an asterisk accompanied by an explanation.
Indicates problem areas with an asterisk accompanied by an explanation.
Does not indicate problem areas with an asterisk accompanied by an explanation.
18
Mechanics No grammar or spelling errors that distract the reader from the content. All sources used are cited using APA Style, 6th ed.
Minor errors in grammar or spelling that distract the reader from the content. All sources used are cited using APA Style, 6th ed.
Major errors in grammar or spelling that distract the reader from the content and/or errors made in citing sources using APA Style, 6th ed.
10
Total 100%
