Create a Value Chain for a Company

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mgt3323_mod1_operational_strategy_and_value_chain_analysis_template.pptx
PART 1
Operational Strategic Performance Dimension Industry Metric Firm Metric Order Winner or Qualifier
 Cost
 Quality Good
Unique
Delivery Fast
Reliable/ Consistent
New Product Development
Flexibility Customization
Number of Product offerings

Download this file so you can edit the templates below based on independent research of your selected company.

Then complete the following steps:

Fill out the template for Part 1 on page 1. Note that you cannot have more than three order winners (most companies have one or two).

Fill out the template for Part 2 on either page 2 or page 3 (Option A or B), based on the company option you selected. Make sure that your strengths are clearly differentiated from your weaknesses, and that your support activities cut across your primary activities.

Fill out the worksheet for Part 3 on page 4.

MGT 3323: Production and Operations Management

Module 1: Operational Strategy and Value Chain Analysis Template

1

Operational Strategy Analysis Template

Inbound

Logistics

Support Activities

Operations

Outbound

Logistics

Marketing

& Sales

Firm Infrastructure

Human Resources

Technology

Procurement

Service

Margins

Primary Activities

Part 2: Option A - Dell

2

Value Chain Analysis Template (Manufacturing Company)

2

Inbound

Logistics

Support Activities

Operations

Outbound

Logistics

Marketing

& Sales

Firm Infrastructure

Human Resources

Technology

Procurement

Service

Margins

Primary Activities

&

Part 2: Option B - McDonald’s

3

Value Chain Analysis Template (Servicing Company)

3

4

Let’s make a connection between the value chain and the order winners. In the box below, identify the activity, or activities, in your selected company’s value chain that enable your company to compete with their order winners. Note that these identified activities are your company’s core competence.

In the box below, list at least five resources that support your research, cited in APA format.

Part 3: Reflection Worksheet

4