Essay editing

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 20

8.2.1. Assessment 1 - Cross-Cultural Management Coursework (Individual Coursework)

The following table provides an overview of the assessment requirements.

Assessment Brief Cross-Cultural Management Module code MGT3146 Module title International Management and Ethics Submission date, time Week 12, Dec 16, 2020, 4:30pm Dubai Time

Submission via TurnItIn (on UniHub) – ONLINE ONLY Feedback type & date Feedback will be provided online via UniHub after coursework moderation and approval of release from London Word count 2000 Assignment type Consultancy Report Assignment structure, format and details

THE BRIEF Scenario Imagine that you’re invited by an executive/leader in your area of work to write up a report on an international organization facing COVID-19 challenges. It can be a company of your choice but you must consider challenges in particular in relation to cross cultural management. The report should include the following sections but make sure you guide the reader and link (sub)sections through an organised structure. You MUST make reference to the resources (i.e., articles, book chapters, websites) provided to show application of academic content. Do not refer to the lectures (e.g., ‘lecture slide on values’) but find the relevant theory in the core textbook. Report must contain:

1. An introduction to the scenario (refer to the brief and the aim) and why it’s cross cultural. Add a brief explanation of how COVID-19 has affected the organization and how this is linked to globalisation. Relate this to a practical example (use newspapers like FT.com). Finish with how you will structure the report.

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 21

2. Include a short comparison using a tool like Hofstede’s work https://www.hofstede-

insights.com/product/compare-countries/ analyzing two countries or cultures so that you can do a benchmark analysis. For example, if your organisation’s HQ is in the USA, you may want to compare this to New Zealand, which dealt with COVID-19 very differently. Or, it may be that your organization does a lot of business with another specific country. You should also include a graph as shown in the lecture slides. Explain how and up to what point Hofstede’s data helps the management to understand the situation.

3. Now analyse the COVID-19 challenges for the organization of your choice in terms of the following key topics: Decision Making, Negotiation & Communication, Leadership. Consider the diversity of the workforce working for this international organization: What does the executive team need to know about cultural differences here that goes beyond typically binary advice (e.g., “The Japanese bow and the Germans shake hands”?) and instead is a culturally intelligent analysis.

4. A conclusion evaluating the information presented and three key points of advice presented with bullet points.

Professional delivery Max word count 2000. Over or under 10% allowed. But be aware that you are subject to the critique that you cannot focus (over) or read to little (under) and this will affect your grade. Ensure you do a grammar & spell check, use a professional lay out with subheadings, include an accurate reference list include at least 6 articles from the reading list.

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 22

Key readings that are expected to be included in the coursework are used in the seminar worksheets. Please use a range (articles x newspaper x websites x reports): Reading list: Week 1 introduction The beautiful ways different cultures sign emails https://www.bbc.com/worklife/article/20190508-why-the- way-you-close-your-emails-is-causing-confusion Week 2 & 3 globalisation and values What leads to cultural intelligence? in Business Horizons

Article by Kerri Anne Crowne 09/2008

Swimming with Sharks - A graphic novel (note the correction in title) ‘Swimming with Sharks’, by Joris Luyendijk in Financial Times The Genes of the Soul: Amin Maalouf on Belonging, Conflict, and How We Inhabit Our Identity https://www.brainpickings.org/2015/08/20/amin-maalouf-identity/ Week 4 & 5 decision making Performance management universals: Think globally and act locally in Business Horizons

Article by Herman Aguinis; Harry Joo; Ryan K. Gottfredson 2012 Read the abstract and the conclusion

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 23

Islamic challenges to HR in modern organizations in Personnel Review Article by Abbas J. Ali Read abstract and practical implications

Competing across borders Webpage by The Economist Intelligence Unit 2011 Browse for information and visuals for assignment

Week 6 & 7 negotiation & communication Negotiating globally: how to negotiate deals, resolve disputes, and make decisions across cultural boundaries

Book by Jeanne M. Brett 2014 Chapter 1 and 2

The Effects of Person–Organization Ethical Fit on Employee Attraction and Retention: Towards a Testable Explanatory Model in Journal of Business Ethics

Article by David A. Coldwell; Jon Billsberry; Nathalie van Meurs; Philip J. G. Marsh 2008 Abstract & Discussion

The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes in Organizational Behavior and Human Decision Processes

Article by Lynn Imai; Michele J. Gelfand 2010

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 24

Abstract & Discussion

Multidisciplinary perspectives on intercultural conflict: the "Bermuda Triangle" of conflict, culture, and communication in APA handbook of intercultural communication

Chapter by Nathalie Van Meurs; Helen Spencer-Oatey 2010

Navigating the Cultural Minefield https://hbr.org/2014/05/navigating-the-cultural-minefield

Week 8 & 9 leadership & cultural intelligence Cultural Intelligence in Organizations in Group & Organization Management

Article by H. C. Triandis 2006

Values and Justice as Predictors of Perceived Stress in Lebanese Organisational Settings in Applied Psychology Article by Dania Dbaibo; Charles Harb; Nathalie Van Meurs 16/07/2010

Fischer, R, et al Does organizational formalization facilitate voice and helping organizational citizenship behaviors? It depends on (national) uncertainty norms https://link.springer.com/article/10.1057/s41267-017- 0132-6 Week 10 How to get a first Website Global Fitness for Work: Employer perspectives https://warwick.ac.uk/fac/cross_fac/globalpeople2/companies/employersurveys/

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 25

BBC article The science of creating a dream team https://www.bbc.com/worklife/article/20190807-the-science- of-creating-a-dream-team?_lrsc=4075c750-e075-474b-8def- 3dc2cf93021f&utm_source=linkedin&utm_medium=elevate

Assessed learning outcome (s)

On completion of this module the successful student will be able to: - Use diagnostic tools to critically evaluate how national cultures affect management practices; - Critically evaluate differences in leadership styles, decision-making processes, negotiation strategies, and communication styles across cultures, and evaluate their suitability in different international contexts - Be able to use cognitive tools to manage the challenge of international work teams and projects - Share practical experiences and theoretical knowledge in an eloquent manner - Discuss and critique results of research and analysis and apply this to a practical critical incident

Assessment weighting % 30% Key reading and learning resources

Key readings that are expected to be included in the coursework are used in the seminar worksheets.

Assessment marking criteria rubric Evidence that the student has systematically researched the assignment and covered required areas to the expected standard. A clear introduction of the purpose of the report, written up as a professional consultant, not as a student (i.e., avoid ‘for my course work I had to… ‘) and includes a contextual description of the globalised world facing COVID-19 as it stands to give the reader a context: “In our globalised environment dealing with a pandemic, it is important to be aware of cultural differences because…” Inclusion of relevant macro-level information such as statistics in relation to your choice of industry. Hofstede’s analysis includes graph and is kept brief and the student explains the limits of this tool. Definitions of dimensions may be put in an Appendix. Student refers back to the chosen intercultural interaction. Clear analysis of the class resources addressing the following topics: Decision Making, Negotiation & Communication, Leadership to provide culturally intelligent advice. The student understands the practical implications for managers using class reading and he/she found practical examples from, for example, other brands or mergers, to illustrate the key message. Evidence of comprehensiveness (breadth and depth) of information. Any evidence found of cultural difference is relevant to the brief and is balanced. Not stereotypical. Student is able to synthesize materials the course to provide sound cross cultural advice that is culturally intelligent and useful for any bi-cultural/mixed cross cultural situation. For example, the student may do a comparison between rule-based vs. consequence

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 26

based decision making, he/she explains BATNA and the issues related to intercultural communication and the student may refer to the GLOBE findings of universally desirable leadership behaviours to show subjectivity of management best practice. Conclusion is kept brief and could be used on its own by the reader if need be. The summary must reflect good business sense that is useful for managers and reflects cultural intelligence and sensitivity to the complex, globalised environment. Included key recommendations that are presented using bullet points and reflect the introduction and analysis. No new information should be presented in this section. References at the end of the report are reliable, more than 6 sources. Student included additional, academic or reliable resources (e.g., recommended news sources such as FT, broadsheets). Limited use Wikipedia and other non-academic sources, unless they are reliable and for anecdotal purposes or current affairs. References in Harvard Style Grammar and Spelling is correct. Overall structure is well presented: introduction, info, conclusion, using subheadings for clarity. Writing style: Student ensures to guide the reader by making one point per paragraph, linking sections and explaining how to interpret the information. Examples are creative and illuminate the points made.

The following table details the support you will be receiving for this assessment and the feedback opportunities you will have.

Support and draft feedback sessions for Cross-Cultural Manegement Assessment Coursework briefing 1st Cross Cultural Management Lecture and seminar Sample assignments Will be available in electronic form on MyLearning Draft feedback opportunities There will be a series of dedicated coursework clinic before the submission deadline. Upon submission of draft as set on deadline mentioned above, feedback will be given the following week’s seminar session. Additional support Please use this space to specify any additional support students can utilise. This could refer to:

Lecturer VIRTUAL Consultation: can be requested by prior appointment on https://calendly.com/r-romano/mgt3146 UniHub: the folder on MyUniHub relevant to this assessment task includes the TurnItIn online submission link, sample assignments and template format.

International Mgt. & Ethics MGT3146

MGT3146 Module Handbook 2020-21 page. 27

Grammarly: Grammarly’s writing app finds and corrects hundreds of (but not ALL) complex writing errors to help you ensure what you type is easy to read, effective, and usually mistake-free. As you type, Grammarly checks your text against more than 250 advanced grammar rules. The University offers students access to the premium version of Grammarly: see https://www.mdx.ac.ae/cas/cite- them-right-grammarly CiteThemRight: offers online help for referencing at: http://www.citethemrightonline.com.ezproxy.mdx.ac.uk Centre for Academic Success (CAS) Consultation: you have the option to book individual consultations or group appointments with members of the CAS Team. These sessions have been known to help students reach their academic goals through one-on-one consultations with our highly professional and helpful CAS team members. For more information on the services offered by the CAS Team, or to book an individual consultation, you may send an email to [email protected]. Instructional Resources: The Library offers many instructional resources via their website: https://www.mdx.ac.ae/library where you can learn how to use the Library and its resources by watching videos, using interactive tools, and discovering how to access books, articles, conference proceedings. Liaison Librarians – Please contact your Liaison Librarian who can provide expert assistance with finding materials for specific assignments: https://www.mdx.ac.ae/library/liaison-librarians An Introduction to the Research Process: This is a free online Library course where the research process and how to improve your skills using our Library resources can be learned. https://www.mdx.ac.ae/library/an-introduction-to-the-research-process-2020-21 SLAs– please specify what students should expect (e.g. help with citations, structure, explanation of jargon etc.) Further teaching and learning support materials can be found on the Dubai Teaching and Learning Support Unihub page that includes short videos, tutorials, etc produced by the CAS and Library teams. https://mdx.mrooms.net/course/view.php?id=24990