homework

Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University

المملكة العربية السعودية وزارة التعليم الجامعة السعودية الإلكترونية

College of Administrative and Financial Sciences

Assignment 2

Decision Making and Problem Solving (MGT 312)

Due Date: End of week 11, 12/11/2022 @ 23:59

Course Name: Decision Making and Problem Solving	Student’s Name:
Course Code: MGT312	Student’s ID Number:
Semester: S econd	CRN:
Academic Year: 2022-23; FIRST SEMESTER

For Instructor’s Use only

Instructor’s Name:
Students’ Grade: / 15	Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY

· This assignment is a group assignment.

· Each group will consist of 3-5 Students only.

· Due date for Assignment 3 is (12/11/2022)

· The Assignment must be submitted only in WORD format via allocated folder.

· Assignments submitted through email will not be accepted.

· Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.

· Students must mention question number clearly in their answer.

· Late submission will NOT be accepted.

· Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.

· All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted .

Learning Outcomes:

1. Define different perspectives and concepts of problem solving in diverse contexts and business situations. (C.L.O :1.2)

2. Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader. (C.L.O :3.1)

3. Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances. (C.L.O :3.2)

Assignment Instructions for Part-I:

· Log in to Saudi Digital Library (SDL) via University’s website

· On first page of SDL, choose “English Databases”

· From the list find and click on EBSCO database.

· In the search bar of EBSCO find the following article:

Title: “Case Study: When Two Leaders on the Senior Team Hate Each Other”

Author: Boris Groysberg and Katherine Connolly Baden

Date of Publication: January–February 2019

Published: Harvard Business Review

Assignment Question(s): (Marks 15)

Read the case study titled as “ When Two Leaders on the Senior Team Hate Each Other” by Boris Groysberg and Katherine Connolly Baden published in Harvard Business Review, and answer the following Questions:

1. Identify the main problem and subproblems of the case? [Mark 1]

2. Identify the causes of problem based on the following techniques? [Marks 3]

a. Cause of the problem- 5 Why Technique

a. Why-1

b. Why-2

c. Why-3

d. Why-4

e. Why-5

b. Develop a Cause-and-Effect Diagram

3. What information should you gather, that would be helpful to know before making decision? [Mark 1]

4. Develop a mind map for decision making, [2 Marks]

5. Write all the alternative choices of your decision. As HR Manager, what will be your decision to resolve this issue and why? [Mark 2]

6. Weighing the alternatives [Marks 2]

When weighing the various alternatives, how well each alternative fulfills the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative:

+2 very suitable +1 quite suitable 0 neither suitable nor unsuitable -1 not quite suitable -2 not suitable at all

Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfill the variables, whereas negative numbers (-2 or -1) denote the opposite.

7. Write the conclusion and overall assessment. [Marks 2]

8. HR Manager may face Ethical dilemma in resolving the issue and finding solutions. What could be possible ethical issues in the above case? [Marks 2]

Answers

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