Ethics case assignment
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Parnell, Strategic Management: Theory and Practice. SAGE Publications, Inc. © 2013
© 2013 Flat World Knowledge, Inc.
• This Lesson: https://youtu.be/0UZF-Zsg2S8?t=12s
• Milgram Experiment (set to start 38 seconds in; end at 9 minutes) https://youtu.be/Xxq4QtK3j0Y?t=38s
• Asch Experiment: https://youtu.be/NyDDyT1lDhA
Organizational & Managerial Ethics
• Organizational Ethics
• Managerial Ethics
• What Ethics is not
• Perspectives (Views) on Ethics
Organizational Ethics
Workplace Ethics
Business Ethics
Organizational Ethics
All refer to
“a process of
promoting
moral principles
and standards
that guide
business
behavior.”
Managerial Ethics
• Refers to “individual’s responsib ility to make business decisions that are legal, honest, moral, and fair.”
Managerial/Organizational Ethics
• Agreeing on what is “legal” and “honest” may not be difficult.
• Agreeing on what is “moral” and “fair” can be a difficult task!
Ethics is not the same as…
Our Feelings Our Religion
The Law Culturally Accepted
Norms
Science
What Ethics is not
• Ethics is not the same as feelings. – Feelings provide importantinformation for our ethical choices.
– Some people have highly developed habits thatmake them feel bad when they do something, butmany people feel good even though they are doing the same thing.
– And often our feelings will tell us it is uncomfortable to do the right thing if it is hard.
• Ethics is not religion. – Many people are not religious, butethics applies to everyone.
What Ethics is not
Ethics is not following the law. – A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. – Law may have a difficult time designing or enforcing standards in some important areas, and may be slow to address new problems.
What Ethics is not
Ethics is not following culturally accepted norms.
“But Dad, all my friends are going….”
“But, Prof. Williams, as we become adults, we no longer act this way. We’re not as easily influenced by people….”
Milgram
This is an illustration of the
setup of a Milgram experiment.
The experimenter (E) convinces
the subject ("Teacher" T) to
give what are believed to be
painful electric shocks to
another subject, who is actually
an actor ("Learner" L). Many
subjects continued to give
shocks despite pleas of mercy
from the actors.
Photo Source: http://en.wikipedia.org/wiki/Image:Milgram_Experiment_v2.png
Watch Youtube Video (link provided by Dr. Williams)
Asch
“But, Prof. Williams, these two examples aren’t business- related. This wouldn’t happen in
an organization….” Focal Line A B C
This is a sample item from the Asch study. Participants were asked
one by one to say which of the lines on the right matched the line
on the focal line on the left. While A is an exact match, many
participants conformed when others unanimously chose B orC.
Watch Youtube Video (link provided by Dr. Williams)
VW executives reportedly knew about false fuel efficiency and emissions
VW CEO was told about emissions crisis ayear before adnritting to cheatscandal •Then-CEO Martin Winterkorn was sent memo detailing
emissions figures •Volkswagen installed illegal 'defeat device' in US cars
to trid< regulators
It Could Be That Only A Few VW Engineers Really Knew About Emissions Cheating
Volkswagen used codewords to conceal diesel emissions cheating Volkswagen probe finds manipulation was open secret in department: newspaper
What Ethics is not
Ethics is not science. – Social and natural science can provide
important data to help us make better ethical choices. But science alone does not tell us whatwe oughtto do.
– Science may provide an explanationfor what humansare like. But ethics provides reasons for how humansoughtto act.
– And just because somethingis scientifically or technologically possible, it may not be ethical to do it.
Basic Perspectives (Views) on
Managerial Ethics
Utilitarian Self-Interest
Rights Justice
Deontological Integrative
(Social)
Perspectives (Views) on Managerial (Organizational)
Ethics • The Utilitarian view:
– Anticipated outcomes and consequences should be the only considerations when evaluating an ethical dilemma.
– Consequences are important; tries both to increase the good done and to reduce the harm done.
– The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected - customers, employees, shareholders, the community, and the environment
Perspectives (Views) on Managerial (Organizational)
Ethics
• The Self-Interest View When in doubt, do
what’s best for yourself
– Benefits of the decision-maker(s) should be the primary considerations.
– The ethical corporate action, then, is the one that produces the greatest good for me
• The Rights view: We the People…. – Humans have a dignity based on their ability to choose
freely what they do with their lives
– The ethical corporate action, then, is the one that protects basic individual rights.
• Beginning Fall 2016, students can carry concealed handguns into
classrooms, dormitories and other buildings:
http://www.tamus.edu/campus-carry-rules/
• Supporters say it will make college campuses safer by allowing licensed gun owners to defend themselves & others should a mass shooting occur
• Opponents say the notion that armed students would make a campus safer is an illusion that will have a chilling effect on campus life
Perspectives (Views) on Managerial (Organizational)
Ethics
The Justice view: – All decisions will be made in accordance with pre-established rules or guidelines. – The ethical corporate action, then, is the one that
follows the rules/laws.
) Ethics
Perspectives (Views) on Managerial (Organizational
The Integrative Social Contracts (Common Good) view – Decisions should be based on existing norms of behavior,
including cultural, community, or industry factors.
– The ethical corporate action, then, is the one that follows accepted practices.
The Deontological view: – Decisions should be based on personal or religious
convictions
– The ethical corporate action, then, is the one that aligns with your belief system.