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Setting Internship Work Objectives and Outcomes Internship Site Supervisor Presentation BMGT 2389 presented by: Vincent C. McDuffie

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

AGENDA Setting Internship Objectives and Outcomes

Purpose

Introduction

Deliverable --- “WHAT”

Setting Objectives and Submitting Outcomes

One, Two, and Three (fill-in your SMART OBJECTIVES discussion -in gray slides)

Submission

Establishing Objectives phases One and Two

Career Analysis with Timeline

Update Report and Journal Article Critique

End of Course Report

Keep the ISS presentation handy when writing your Final Report

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Setting Your Internship Objectives

Purpose

Present Internship Objectives for review and approval by the Course Professor and my Internship Site Supervisor (ISS).

Explain details of each objective using the SMART objective development format and methodology.

Develop an achievable career plan/goal

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

INTERN AND THE INTERNSHIP SITE- ADMINISTRATIVE NOTES

Intern is responsible for providing the Internship Site

The Internship Site Supervisor (ISS) must engage and agree to supervise the Intern and oversee the validation and completion of the Intern’s Objectives. The ISS coordination is the Intern’s responsibility

To qualify as an Internship Site location for the course the Intern must work or volunteer at least 20 hours weekly for not less than 12 weeks and have agreement from their supervisor to oversee the three course work objectives. An Intern cannot act as the ISS.

Intern will report weekly hours at Internship Site in the summary of the internship site contained in update reports

Site must be approved by Professor prior to the submission of Lesson Zero Phase Two assignment.

As part of Phase Two submission Intern must submit required completed Risk Waiver Memos (Annexes 1, 2, and 3).

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Introduction

Of all the functions involved in management, planning is the most important. As the old saying goes, “Failing to plan is planning to fail”. Setting your three objectives is the next critical step in the planning process. While setting your three work objectives you will need to determine the measurable, desirable and achievable outcomes. SMART slides will be used to formulate your Objectives.

Secure your Professor, and ISS approval of your Internship Work Objectives. The setting of your objective requires set your performance measures. Your Objectives MUST be quantifiable.

What is meant by quantifiable…you must be able to measure completion of each objective:

In the form of at least one tracked quantifiable outcome measure.

Present that your outcome measures in both words and graphic format.

YES or NO that the objective is met…DOES NOT qualify as complete objective.

Use MEASURABLE data to prove each objective completion (updated weekly and quantifiably demonstrated in annexes as required during the course.

When developing your ISS presentation…bear in mind that it is YOUR presentation and you must present to your ISS. Make sure you have all the relevant components.

Submit your draft ISS presentation in Phase 1A for Instructor’s comments and approval…you be will continuously work with your ISS throughout Lesson Zero Phases 1A and 2B to develop your objectives and quantifiable outcomes. Phase 1 may require several submissions…GET AN EARLY START.

Submit your completed (signed and initialed) ISS Presentation (single pdf document is fine) in Lesson Zero Phase 2B. Your single PDF must include 1) entire ISS presentation singed and initial, completed risk annexes, and any comments from your ISS.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Goals and Objectives DELIVERABLES Approval

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

How We Set Goals, Objectives and Outcomes

The Goal of the internship is to complete the course requirements. This includes the establishment completion of three (3) internship objectives. A fourth objective can be submitted for extra consideration during the term.

When establishing your three internship objectives use SMART Objectives development methodology

Submission of your objectives will be in two phases.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Goals vs Objectives

Goals

General

Intangible

Broad

Abstract

Strategic – long-range direction, set by top executives

Objectives

Specific

Measurable

Narrow

Concrete

Tactical – short-range, set by student and approved by Internship supervisor

SMART Objectives

Although the terms “goals” and “objectives” are often used interchangeably, there is a difference between them:

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

INTERN SITE DESCRIPTION

IN THE SPACE PROVIDED BELOW ANSWER THE FOLLOWING QUESTIONS RELATING TO YOUR INTERNSHIP SITE.

WHERE is your intern site located? Provide the address and business phone number.

HOW many employees work at the Intern Site?

WHO will supervise you at the site and is the person your normal supervisor and is in a position senior to yours?

WHAT type of product or service is provided, to who, and what will be your work schedule during the internship?

IS the position that you are in a paid or volunteer position? If there is a job description please submit a copy, if not please state so.

INTERNSHIP SITE DESCRIPTION

The internship site will be at Camp Humphreys CYS. Parent Central . As a government organization,they offer Youth and School services. They offer programs like community events, community support, automotive skills center, arts and crafts, child and youth services, libraries, recreation, service members, social and dining, travel and lodging, and sports and fitness among others. Intern duties and responsibilities will include answering phone inquiries, overseeing mal deliveries, providing basic company information, performing clerical duties, photocopy, maintain files, and organize documents. The benefits of this internship will include job experience, mentorship, building a strong resume, secure recommendations and references, research experience, access to various departments and tasks, and creating a professional network.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

INTERNSHIPS SPECIFIC (“S”) Objectives

When setting objectives MUST BE specific, ask yourself the following questions:

What am I going to do? Use action verbs such as develop, execute, conduct, build

Why is it important to do this?

Who is going to be involved in accomplishing the Objective?

When do I want this to be completed…state a timeline and completion date?

Objectives	“SMART” SPECIFIC Objective Description
One	Within the first two weeks, I will memorize the entire organizational structure and roles of all the stakeholders present at the organization, understand the mission statement and vision statement for the organization. This will help understand the superiors, peers, and subordinates within the organization. The organizational structure is a vital component to new interns and employees because it helps them learn stakeholder roles and the different departments within the organization and how they correlate.
Two	Draw an organizational chart for the organization that will be used to assess hierarchy and company structure. Including phone numbers, names, and email address among other vital contact information will help improve the work directory and its distribution to employees. This kind of organizational chart helps organizational stakeholders look-up the organizational structure and get in touch with the relevant individuals through the contact details provided. It also helps in identifying a stakeholder’s superior to file positive reports or complaints regarding that stakeholder.
Three	Develop open communication with organizational stakeholders to develop a deeper understanding of their positions and roles. This will be achieved through; involving with the stakeholders at a personal level, establishing communication objectives, speaking the stakeholders language, learning to be on the map and available, learning to listen, and being transparent. Developing effective communication with stakeholders will help ensure they receive information that builds positive attitudes within the company and is also relevant to their needs.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Internship MEASURABLE (“M”) Objectives

When setting objectives that are measurable, ask:

What measurements will be used?

State measurement methodology for each objective

State unit of measurement for each objective

Objectives	“SMART” MEASURABLE Objective Discussion
One	By the end of the first month, I will easily identify 3 career paths in this field and identify ways to learn about each career journey. This will be achieved through identifying my career preferences, core values, the activities that I enjoy doing both professionally and during my free time, identifying personal interests, identifying aptitudes and strengths, identifying hard skills and soft skills, and identifying the areas of specialization.
Two	Outline my career goals. Develop a 5 year and 10 year career plan. This will be achieved through establishing milestones for my career. This will include benchmarking on other successful people who have undertaken the same career path and taking note of the job titles they have. This will also include identifying what advancements/titles I want to achieve along my career path and researching on how to achieve these goals. Incorporating training programs and taking on specific responsibilities will also help me achieve the long-term career plan.
Three	Discover my personality traits. This will include focusing on my responses to various situations and how I naturally gravitate towards identifying suitable solutions to the problems I encounter. Review prior experience will help improve my skillset and streamline my training programs. Assessing my skillset is crucial to the achievement of the outlined career plan.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Internship ACHEIVABLE (“A”) Objectives

When setting objectives that are ACHIEVABLE, ask:

Is each of your objectives ACHEIVABLE?

Is there sufficient TIME at your Internship site?

Does your ISS agree?

Can you complete each objective on a timetable ending at the end of the TERM?

Objectives	“SMART” ACHIEVABLE Objective Discussion
One	By the end of my internship, I will have identified 5 potential solutions to an issue that is detrimental to the organization. Developing hypotheses about the problem and how the problem affects the organization. Identify the crucial hypotheses that should be tested first before conducting the actual test. The problem will be identified by focusing on organizational issues like absence of clear direction, poor communication, lack of awareness, and failure to develop key behaviors and competencies.
Two	Outline my career goals. Develop a 5 year and 10 year career plan. This will be achieved through establishing milestones for my career. This will include benchmarking on other successful people who have undertaken the same career path and taking note of the job titles they have. This will also include identifying what advancements/titles I want to achieve along my career path and researching on how to achieve these goals. Incorporating training programs and taking on specific responsibilities will also help me achieve the long-term career plan.
Three	Identify core values will be achieved by writing down personal values, considering my mentors and people with admirable traits, considering my lived experiences, categorizing values into related groups, identifying a central theme, and choosing the top core values that will guide my along my career path.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Internship REALISTIC (“R”) Objectives

When setting objectives ask yourself the following questions if objectives are REALISTIC:

Do I have the resources to accomplish?

Do I need to rearrange my priorities to accomplish?

Is it possible to complete this objective?

Objectives	“SMART” REALISTIC Objective Description
One	Incorporate shared understanding and shared meaning with stakeholders. This process will involve making a plan, defining stakeholder list and identifying the relevant stakeholders for the job, defining key stakeholders, tailoring the message and communication, be inclusive to all stakeholders, communicate clearly, listen, and respond quickly and conduct follow-ups.
Two	Identify the issues within the organization using concise and clear articulations. Comprehend stakeholder interests which is facilitated by prioritizing stakeholder requirements, be sure that stakeholder requirements are met in the objectives, resolving possible conflicts between the identified stakeholder requirements, letting customer requirements take precedence, and asking management for support where applicable. Develop a list of possible solutions will allow for the achievement and alignment of stakeholder objectives and interests. Evaluate the solutions identified to ensure they meet objectives.
Three	Conduct feasibility study which helps answer whether the proposed solutions should be pursued or not. This will help determine whether the solutions are aligned to the business requirements of the organization. The feasibility study will help identify any strengths and weaknesses of the proposed solutions. Select the most favorable solutions after conducting the feasibility study. Document agreements for future references and resolution. Identify and agree on contingency, monitoring, and evaluation

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Internship TIME ORIENTED (“T”) Objectives

When setting objectives ask yourself the following questions if objectives are TIME ORIENTED:When setting objectives that are time-oriented, ask:

What is the earliest yet achievable and realistic date for this objective to be completed?

Have I included this date in the statement of the objective? Make sure to include completion date in each of your objectives.

Objectives must be completed and verified by your Internship Supervisor before the course ends

Objective	“SMART” TIME-ORIENTED Objective Way-points
One	START DATE: 23 Aug 2021 The unit of measurement will be the number of achievements unlocked. These achievements will be graphed according to weekly time structures and the number of achievements made each week. MID-POINT (50%) COMPLETION DATE 1 Oct 2021 COMPLETION DATE: 13 Nov 2021 PowerPoint presentation and video conferencing in lieu of the pandemic
Two	START DATE: 23 Aug 2021 The unit of measurement will be the number of achievements unlocked. These achievements will be graphed according to weekly time structures and the number of achievements made each week. MID-POINT (50%) COMPLETION DATE 1 Oct 2021 COMPLETION DATE 13 Nov 2021 PowerPoint presentation and video conferencing in lieu of the pandemic
Three	START DATE: 23 Aug 2021 The unit of measurement will be the number of achievements unlocked. These achievements will be graphed according to weekly time structures and the number of achievements made each week. MID-POINT (50%) COMPLETION DATE: 1 Oct 2021 COMPLETION DATE: 13 Nov 2021 PowerPoint presentation and video conferencing in lieu of the pandemic

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

Directions ISS Contact Info and Approval of Objectives

COMPLETE THE PROVIDED POWERPOINT SLIDE PRESENTATION (lesson zero) AND SUBMIT IN PHASE ONE---FOR PROFESSOR APPROVAL OF YOUR OBJECTIVES (THE EARLIER THE BETTER).

YOU WILL RECEIVE COMMENTS (YOU MAY NEED TO RESUBMIT PHASE ONE IF THE SMART PROCESS IS NOT COMPLETED PROPERLY.

YOU WILL NEED YOUR INTERNSHIP SITE SUPERVISOR’S (ISS) APPROVAL AND RE-SUBMIT THE PRESENTATION WITH YOUR ISS INITIALS ON THE SMART SLIDES, ISS AND YOUR SIGNATURE ON SLIDE 16,AND SUBMIT THE COMPLETED RISK WAVIER MEMO AS A SIGNGLE PDF DOCUMENT FOR PHASE TWO GRADING. ONCE PHASE TWO IS GRADED YOU CAN BEGIN LESSON ONE.

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

ISS Contact Info and Approval of Objectives and Outcomes

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388

YOUR Name and Student ID#:	Vincent C. McDuffie
YOUR ISS Name:	Vincent C. McDuffie
ISS Contact email:	[email protected]
ISS Contact Phone Number:	580	284-	9750	Daytime Contact No.
CTC COURSE (chose one)	BMGT	2388		Fall/2021
TERM and Dates:	08/23/2021		to	08/12/2021
Title of Objective 1	Understanding Organizational Structure
Title of Objective 2	Identifying Career paths
Title of Objective 3	Identify Potential Solutions to Organizational Issues
As the Internship Site Supervisor, I agree to supervisor and evaluate the intern’s objective for sufficiency at the end of the term. I agree to evaluate the completion of each objectives on a 1-10 scale.
ISS Signature and Date
Information contained is accurate and a copy of the Objective Presentation has been provided to my ISS and he/she agrees with the Objectives as stated. ISS must initial each objective GRAY PAGES prior to submission for Phase 2 grading.
Intern Signature and Date

Internship Site Supervisor’s Questions Comments Approval

Central Texas College

BMGT 2388 OR BMGT 2389

Vincent C. McDuffie BMGT 2388