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MGT-530: Operation Management (Product and Service Design) - Module 05

Regulations:

· GRADING EXPECTATIONS :

1. I recommend that you use the grading rubric to shape your work product (Attached).  

2. With respect to grading, The instructor really looks for 2 things:  citations and substance . I encourage you to include cites and information from scholarly and/or peer-reviewed sources in addition to the course text (Stevenson, W. (2018). Operations management (13th ed.). New York, NY: McGraw-Hill Irwin. ISBN-13:9781259667473)

Otherwise, my potential for points is reduced. It  indicates you have read the course materials and searched far and wide for theories, statistics, and facts to address the issue at hand. I encourage you to paraphrase these sources. Convert the content into your own words rather than using direct quotes. This improves the synthesis of information, and it makes the writing more closely resemble your own style. 

In addition to scholarly citations, a substantive assignment is one that not only answers the question but advances the discussion. Please, do more than is expected.

· The writer must apply APA style guidelines.

· Support your submission with:

1. Course material concepts, principles, and theories from the textbook and Use it in the references (Stevenson, W. (2018). Operations management (13th ed.). New York, NY: McGraw-Hill Irwin. ISBN-13:9781259667473)

2.  At least Three scholarly, peer-reviewed journal articles such as:

2.1 He, W. (2019). Integrating Overbooking with Capacity Planning: Static Model and Application to Airlines. Production & Operations Management, 28(8), 1972–1989. https://doi.org/10.1111/poms.13022

2.2 Bellos, I., & Kavadias, S. (2019). When should customers control service delivery? Implications for service design. Production & Operations Management, 28(4), 890–907.

2.3 Feng, T., Ren, Z. J., & Zhang, F. (2019). Service outsourcing: Capacity, quality and correlated costs. Production & Operations Management, 28(3), 682–699.

· Be 2 pages in length, does not include the title page, abstract, conclusion and required reference page, which are never a part of the minimum content requirements.

Product and Service Design

When the capacity of an organization to produce goods or services and the demands of its customers to purchase goods or services is not matched, then the result is inefficiency, either in under-utilized resources or dissatisfied customers.

Address the following requirements:

1. Choose a Saudi Arabian organization that produces either a good or service and describe its capacity and demand concerns.

2. Develop an equation to calculate its capacity.

3. Define lead strategy, lag strategy, and match strategy, and recommend which your selected organization should pursue and why.

Thank you for your support

MGT

Operation Management

(

Product and Service Design

)

Module 0

Regulations

GRADING EXPECTATIONS

I recommend that you use the grading rubric to shape your work product (

Attached

With respect to

grading, The instructor really looks for 2 things:

citations

and substance

. I

encourage you to include cites and information from

scholarly and/or peer

reviewed sources in

addition to the course text

(

Stevenson

, W. (2018). Operations management (13th ed.). New

York, NY: McGraw

Hill Irwin. ISBN

13:9781259667473)

Otherwise

, my p

otential for points is reduced. It

indicates you have read the course materials

and searched far and wide for theories, statistics, and facts

to address the issue at hand.

I encourage

you to paraphrase these sources. Convert the content into your own word

s rather than using direct

quotes

. This improves the synthesis of information, and it makes the writing more closely resemble

your own style.

In addition to

scholarly citations, a substantive assignment is one that not only answers the

question but adva

nces the discussion. Please, do more than is expected.

The writer must apply

APA style guidelines

Support your submission with:

Course material concepts, principles, and theories from the textbook and

Use

it in the

references

(Stevenson, W. (2018). Operations management (13th ed.). New York, NY:

McGraw

Hill Irwin. ISBN

13:9781259667473)

At least

Three

scholarly, peer

reviewed journal articles such as:

2.1

He, W. (2019). Integrating Overbooking with Capacity Planning: Static Model and

Application to Airlines. Production &

Operations Management, 28(8), 1972

–

1989.

https://doi.org/10.1111/poms.13022

2.2

Bellos, I., & Kavadias, S. (2019). When should customers control service delivery?

Implications for service design. Production & Operations Management, 28(4), 890

–

907.

2.3

Feng, T., Ren, Z. J., & Zhang, F. (2019). Service

outsourcing: Capacity, quality and

correlated costs. Production & Operations Management, 28(3), 682

–

699.

pages

in length,

does not include the title

page, abstract, conclusion and required

reference page,

which are never a part of the minimum content requirements.

MGT-530: Operation Management (Product and Service Design) - Module 05

Regulations:

 GRADING EXPECTATIONS :

1. I recommend that you use the grading rubric to shape your work product (Attached).

2. With respect to grading, The instructor really looks for 2 things: citations and substance. I

encourage you to include cites and information from scholarly and/or peer-reviewed sources in

addition to the course text (Stevenson, W. (2018). Operations management (13th ed.). New

York, NY: McGraw-Hill Irwin. ISBN-13:9781259667473)

Otherwise, my potential for points is reduced. It indicates you have read the course materials

and searched far and wide for theories, statistics, and facts to address the issue at hand. I encourage

you to paraphrase these sources. Convert the content into your own words rather than using direct

quotes. This improves the synthesis of information, and it makes the writing more closely resemble

your own style.

In addition to scholarly citations, a substantive assignment is one that not only answers the

question but advances the discussion. Please, do more than is expected.

 The writer must apply APA style guidelines.

 Support your submission with:

1. Course material concepts, principles, and theories from the textbook and Use it in the

references (Stevenson, W. (2018). Operations management (13th ed.). New York, NY:

McGraw-Hill Irwin. ISBN-13:9781259667473)

2. At least Three scholarly, peer-reviewed journal articles such as:

2.1 He, W. (2019). Integrating Overbooking with Capacity Planning: Static Model and

Application to Airlines. Production & Operations Management, 28(8), 1972–

1989. https://doi.org/10.1111/poms.13022

2.2 Bellos, I., & Kavadias, S. (2019). When should customers control service delivery?

Implications for service design. Production & Operations Management, 28(4), 890–907.

2.3 Feng, T., Ren, Z. J., & Zhang, F. (2019). Service outsourcing: Capacity, quality and

correlated costs. Production & Operations Management, 28(3), 682–699.

 Be 2 pages in length, does not include the title page, abstract, conclusion and required

reference page, which are never a part of the minimum content requirements.