Foster Relationships

Best Practices for Developing a Job Aid What Is a Job Aid? A job aid can serve a variety of purposes in a business environment, but it is typically used as a tool to support workplace learning. It might be a structural procedure, or it could be best practices that are organizationally normed for completing or supporting a task. Best Practices

• Avoid unnecessary information, and express ideas in an effective, clear manner. • Emphasize important information by placing it first in a sentence when possible; the job aid

should serve as a quick reference point for training or applying information. • Use simple language and avoid jargon unless it is necessary to convey the information.

Resource

• Tips for Developing Job Aids