principles project

MGMT6092 – S18

Final Project Operations Plan

Marks: 30% of your final grade

Submission Method Due Date

FOL Submissions Folder June 15th, by 10:00pm

As we have seen throughout the course, Operations Management is an important part of all

successful businesses. The techniques of Operations Management apply throughout the world to

virtually all productive enterprises.

For our final project your group will select an existing Canadian company from any of the core

disciplines we have discussed (Health Care, Retail, Services, Construction, or Manufacturing).

Using the information you have learned throughout the semester AND outside research, create a

comprehensive operations plan for your chosen business focusing on the primary factors of Goods

and Service design, Quality, Process and Capacity, Location, Layout, Scheduling and Sequencing, and

Inventory Management.

Project Instructions: Part A: Written Report (75% of the project mark)

Part Instructions References

1 Using the 6 steps for designing goods and services,

analyze how your selected business puts together its

product/service offering

Refer to the textbook,

Exhibit 6.1 page 110 for

reference

2 Use the Product-Process Matrix and Service

Positioning Matrix to determine what you feel to be

the best process solution for your company (Be sure

to justify your answer). Compare your findings to

what the company is currently doing. Do you agree

or disagree?

3 Describe where the company is located? What are

the advantages and disadvantages to this location?

Do you agree with their location? Explain why you

feel that way. If you disagree with the location

suggest a more suitable spot and explain you

reasoning.

4 Answer the 6 key questions that need to be address

for successful workplace layout as they pertain to

your business.

Refer to the textbook page

170 for reference

5 What type of inventory system do you feel your

company uses? If you agree this is the best inventory

solution for your company explain why, if you

disagree then suggest an alternative method and

explain your opinion.

Refer to textbook and select

from the options on pages

253-264

Written Document Specifications:

 All outside research must be cited using APA standards (Click here to review these rules) – plagiarism will be treated very seriously and could result in a zero grade

 Submissions must be typed and submitted to FOL (emailed submissions will not be accepted)

 Submissions must be in .doc or .docx format

 Reports are to be double spaced using a font size of 12

 Reports must include a cover page including o Name of the company you are analyzing o All group members names

Please review the written report rubric for more details

Project Instructions: Part B: Presentation (25% of the project mark)

Prepare a 5 to 7 minute presentation about your findings. Your presentation should include

a powerpoint presentation of no more than 10 slides (excluding title).

The presentations will be marked on the following rubric:

Presentation 3 Marks 2 Marks 1 Mark 0 Marks

Preparedness Group completely prepared and has

obviously rehearsed.

. Group not prepared to

present.

Posture/Eye contact

Stands up straight, look relaxed and confident. Establish eye contact with everyone in the

room during the presentation.

As required but one element not present

As required but two or more elements not

present

Slouches and/or does not look at people during the

presentation. Spend most of the time behind

the podium.

Speak clearly

Everyone in the group speaks clearly and can

be heard throughout the presentation.

Group members presentations were

mumbled OR/AND hard to hear

Attire All members are in

business attire, very professional look.

All members are in casual business attire.

Members wore casual business attire, but wore

sneakers or seemed somewhat wrinkled.

Members wore general attire not appropriate for audience (jeans, t-shirt,

shorts, sandals).

Content

Presentation shows a full understanding of the

company and the situation.

Presentation shows a good understanding of the company and the

situation.

Presentation shows a good understanding

of parts of the company and the

situation.

Presentation does not show an understanding of

the company or the situation.

Q&A

Group is able to accurately answer

almost all questions posed by instructor and

classmates about the company and the

situation.

Group is unable to accurately answer

questions posed by instructor and classmates about the company and

the situation.

Time Entire presentation was

within the 5 to 7 min time limit.

Presentation was over/under time limit by not more than 30

seconds.

Presentation was over/under time limit

by more than 30 seconds and less than 1 minute.

Presentation was over/under the time limit by more than a minute.

Final Overview:

Due Dates TASK

Wednesday June 13th

In Class time will be given to organize and work on the

project/presentation. This will be the last opportunity for

you to ask questions before you submit and present.

Friday June 15th at 10:00pm

Written report due in Submission Folder on FOL

Tuesday June 19th

In class presentations

Overall rules Overall:

A. This assignment is a group activity. B. Research must be cited in APA format. C. Groups must be 3 to 5 people. D. No individual submissions accepted. E. No alternate accommodations made.

On the presentation:

A. You need to be present at the presentation to receive credit for the assignment.

B. Every team member must be involved in the presentation.

C. This is a professional presentation. Behave and dress accordingly.