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mgmt3700onlinech.8NEW.pptMGMT 3700: Best Practices in Diversity: Leveraging Differences to Drive Success
Professor Selina Griswold, MSM/MA
College of Business & Innovation
Chapter Eight: Inclusive Human Resource Management: Best Practices and the Changing Role of Human Resources
Objectives of this Lesson
- Comprehending an inclusive HR culture.
- Explain Diversity Best Practices.
- Confronting subtle discrimination.
- Providing honest feedback
- Occupational group segregation
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FDA Diversity Module
FDA Diversity Module
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Interviewing: Who would you hire? Why? (if in online class disregard group assignment)
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In your groups, use your HR best practices for the following scenario.
Who do you hire?
Assume information on the following page came from resumes now state who you would hire based on the job description below:
Our large department store is seeking a proactive Retail Sales Manager who can cultivate profitable relationships with vendors and develop sales floor promotions to bring in more customers. The ideal candidate for this position will understand the day-to-day dynamics of the retail industry, as well as how it changes during holidays and other busy seasons. We need someone who will work closely with sales personnel to keep them motivated and devise continuous ways to create new revenue.
Company Demographics
Tech sales firm 92% male, 8% women, 15% Asian, 80% White, 2% Black, 3% Latino
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Who do you hire?
Need:
- 3+ years’ retail management experience
- Bachelor’s Degree in Business Administration or related field
- Excellent verbal and written communication abilities
- Strong understanding of point of sale software platforms
Suzuki Ichiro
3 years retail exp, Master’s Degree in computers, English second language
Lakisha Holt
4 years retail exp, Bachelor’s Degree in Business Admn, English first language
Jason Smith
7 years retail exp, Bachelor’s in Communication, blogger
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While listening to video, record two useful tips in each of the three areas and state why you chose these:
A. HR
B. Culture
C. Best Practices
Diversity Best Practices-L.E.A.D.
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Diversity Best Practices
Exhibit 8.1 Diversity & Inclusion Best Practices
1. Develop a pipeline of diverse talent (use information below instead of the link to the article as stated on the assignment)
- How?
- A technology company, Akamai faced challenges in recruiting diverse talent. “The vast majority of STEM [science, technology, engineering and math] alumni are men,” explained Anthony Williams, Akamai’s vice president of global talent acquisition and diversity. To offset this disparity and ramp up its hiring of women and people of color, the company would need to create a new pool of STEM graduates. It established the Akamai Technical Academy.
- The Akamai Technical Academy is a rigorous training program — with 600 to 900 hours of class time — for diverse college graduates with non-traditional technology backgrounds as well as “career pivoters” who want to establish careers in the technology industry.
3. Confront subtle discrimination
- What does it mean that we are not a post racial society?
- What are forms of subtle bias/ discrimination?
- How do you confront it?
2. Leverage Diversity to increase business performance through ERGs employee resource groups (networking and socialization for underrepresented groups, why? It develops accountability systems
4. Train, train, train
5. Use peer to peer influence—post training strategies
- HR should provide opportunities for continued engaging purposeful dialog
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Creating Supportive Organizational Climate
- Participating on outside boards that represent underrepresented groups.
- HR Executives must have mature and robust diversity programs.
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Last words to ponder……
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