BE VERY KEEN ON INSTRUCTIONS BEFORE YOU START HANDLING THE PAPER and REVIEW VERY KEENLY

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In order to be successful in my career, I will need to manage my internal motivation to create job satisfaction. Video source: Pink D 2009 < The puzzle of motivation https://www.ted.com/talks/dan_pink_on_motivation?utm_source=tedcomshare&utm_m edium=email&utm_campaign=tedspread> Reference requirements: Use up to six (6) references for this assignment. You must find at least 3 academic journal articles in the following library databases: ProQuest Central; Business Source Premier; Web of Science that are relevant to support your analysis. Note: Articles from Harvard Business Review, websites and books are not valid sources for this assignment. Your text book is not considered an academic journal. Marking criteria: - Development of a consistent, clear and well-supported answer to the question - Overall quality of analysis, depth of reflection/ thinking in terms of the key

themes and issues raised in the question - Quality of academic research (sourced from appropriate journals/ databases,

appropriate number of sources, relevance of sources to your argument) - Appropriate structure (logical sequence; transitions between parts; well-developed

paragraphs) - Clarity of expression & grammar - Correct format of in-text citations and bibliography using Harvard referencing. - Appropriate document formatting as per requirements on section 4.6 of the

Course Outline and length (1,000 words +/- 10%)

4.3.2 Assignment 2 Requirements: Report - 30% of final mark

Due date: In WEEK 9, Friday September 23 by 9.30 am, submit an electronic copy via the turn-it-in link on the MGMT1001 website. A paper copy is not required. Submission procedure: See section 4.4 “Assignment Submission Procedure” in this course outline Weighting: 30% of your total course mark

Length: 2,500 words +/- 10%

Report Focus: While studying MGMT 1001 you have completed two simulated climbs of Mount Everest. Simulations are often used as a method for developing management capability and learning ‘soft skills’. You are now required to write a report on the use of simulations as a development tool for leadership. Your report must: x Show you understand and have selected issues to analyse your learning as a result of

your Everest participation. x Demonstrate development and analysis of skills by using frameworks and theories from MGMT

1001 course.

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The report should include the following: Included in word limit

Title page: No

Executive summary: Presents the entire report in brief No (approx 250 words)

Table of contents: No

Introduction: Indicate scope and direction of the report Yes (approx 200 words)

Section One: discusses the value of simulations as a learning tool. With direct reference to the Issues encountered during Everest and your development as a leader In this section you need to show if simulations are a valuable method of learning by selecting issues from your experience to analyse. This should focus on what worked well or did not work so you can analyse it later – think about Leadership development from a perspective of developing as part your Everest participation and more importantly for work.

Yes (approx 500 words)

Section Two: Analysis of your learning through the simulation of the Everest experiences using frameworks from MGMT 1001 Analyse your experiences showing why things worked or why they went wrong. You must discuss the following two key concepts:

1) Growth mindsets development leaders 2) Personality and its impact on my leadership

Yes (approx 1000 words)

Section Three: Recommendations for learning Draw upon frameworks and theories from MGMT 1001 and your experience in the simulations write a personalised reflection and development plan to address the learnings you discovered during the Everest simulation. It is important to show what you will now do as a result of what you have learned.

Yes (approx 600 words)

Conclusion: Integrate issues covered in the body of the report, and make comments upon the meaning of all of it.

Yes (approx 200 words)

List of references / bibliography No

Compulsory appendices: x All students who were “participants” (not “observers”) in Everest

must attach their individual and team goals achieved from the simulation (screen shots or typed in table format is acceptable).

x All students (participants & observers) must attach a copy of the team contract

(These must be referred to throughout your paper).

No

Reference requirements: You must use a minimum of six (6) academic references to support your analysis and no more than 15 references.

x Reflect upon what you have learnt as a result of your experiences in a supported manner (by utilising theories and frameworks from MGMT 1001).

x Use Dweck C, 2014 <https://www.ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve?langu age=en> TEDxNorrkoping November

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Marking criteria: - Overall quality of analysis, depth of reflection / thinking in terms of

simulated learning experiences related to the Everest climbs. - Quality of academic research (appropriate number of academic sources,

relevance of sources to your argument). - Appropriate structure (logical sequence; transitions between parts; well-

developed paragraphs). - Clarity of expression & grammar. - Correct format of in-text citations and bibliography using Harvard

referencing. - Correct document formatting as per requirements in section 4.6 of the

Course Outline, length (2,500 words +/- 10%), and inclusion of compulsory appendices.

More information about the Everest Simulation can be found on the course website. You must undertake your first climb virtually via computer mediated discussion. The second climb is to be taken with all members in the same room working on their computers.

Note that the Everest simulation is to be completed twice. The simulation will be available to students at the following times only: Everest simulation 1: 22 August (9am) – 26 August (5pm) Everest simulation 2: 5 September (9am) – 9 September (5pm) ** You must complete both Everest climbs to be eligible to pass MGMT 1001

4.3.3 Individual Participation - 20% of final mark

Tutorial Participation: (5%) Preparation for, and active participation in, your lectures and seminars is a vital component of the learning in this subject and as such students who prepare and participate in the classroom will be rewarded. Participation may involve small group discussion, short informal presentations to the class, answering questions, participation in class discussion. Participation marks are based on the degree to which students make an informed contribution to class and small group discussion. Simply attending tutorials without getting involved in class discussion is of little value to you or your classmates and will result in a minimal participation mark. To be eligible for the Tutorial Attendance and Participation mark students must attend a minimum of eight (8) tutorials. Students must ensure their attendance is taken. If students have a valid reason to be absent, documentary evidence (e.g. medical certificate) must be presented to the tutor in the next tutorial. Grade Description Mark

Outstanding Contribution

Attends 8 + tutorials and actively participates in both small group and class discussions. Contributions in class reflect thorough preparation. Provides good insights; has clear and thoughtful views; and supports and argues for but is open to modifying positions

4 - 5

Satisfactory Attends 8 + tutorials and participates in both small group and class discussions. Contributions demonstrate some preparation for tutorial. Some contribution of facts or opinion.

2.5 - 4

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Unsatisfactory Attends 8 + tutorials but is an unwilling participant, is observed to rarely speak in small group discussion and never voluntarily speaks in class discussions. For example: only speaks when directly addressed by a tutor.

1 - 2.5

Does not meet attendance requirement

Students must attend a minimum of 8 + tutorials to be eligible for participation marks

0

Everest Video Presentation due Friday Week 11, 14th October (12 noon) total 12 marks Task: Your team must create a short video demonstrating the learning outcomes from the two Everest climbs in relation to team work. Creativity is to be encouraged. You must demonstrate you have applied the concepts of teamwork to your video. The videos are to be loaded to Moodle and your tutors will provide instructions on how to do this. Marks will be awarded based upon peer review of participation and the overall quality (academically) of the video and peer reviewing. There are two parts to this peer review: Peer Review of your team. You must review your teams participation to ensure everyone is involved and participates in the production and delivery of the video Peer review of tutorial videos. You will be required to view all videos for your tutorial group. This is due no later than Friday Week 12, 21st October (noon) This component requires that students watch the videos and peer review each based on the criteria posted on Moodle. You must provide at least one comment per video to justify the grade you give to each video you review.

This peer review will grade your video. There are a total of 12 marks available. To be eligible to gain these marks you must have completed your peer review of the team and other team members. Failure to review your team members or the videos will reduce your eligibility to 80% of the allocated team mark.

Research Studies Participation (3%) You are required to participate in either two management research studies (each worth 1.5% of your total mark) or one study (worth 3% of your total mark), before the end of the semester. Participating in on going research is a great way to learn about how UNSW researchers are advancing knowledge in Management and involves you in an important aspect of University life.

Descriptions of the research studies available for you to participate in will be posted from Week 3 onwards on the Management Research Participation System. The link will be available via our Moodle web site. The system closes at 5pm, 21st October (Week 12). The link to the Management Research Participation System will be available on the course Moodle site. You will need to:

1. register in the system with your UNSW email address, 2. browse through the list of research studies,

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3. sign up for a study <note the 1 or 2 studies issue above> you find of interest, and

4. choose a time slot to participate. The system is easy to use. There are also instructions provided on Moodle. You can contact the Research Pool Coordinator ([email protected]) if you have any questions.

Most research studies are 60 minutes in duration, including a debrief highlighting the key insights for managing organisations and people. Each study will accept only a limited number of participants, so sign up early to ensure your spot in the studies that interest you most. Some studies may be added later in the semester, so check back in the system if you are still looking for a research study.

x Alternative assessment. All students are strongly encouraged to participate in two research studies. If you are unable to participate in the research studies, you may choose two alternative pieces of assessment (i.e., two online multi- choice tests) in the Management Research Participation System. Each of these tests is of 60 minutes in duration and is worth 1.5% of your total mark. A minimum mark (50%) on each test is required to receive participation marks.

There is no written feedback provided.

4.3.4 Final Examination - 35% of total mark

A final two-hour exam will be held during the University exam period at the end of the semester. All material from the course is examinable (including lecture content, tutorial experiences, and the textbook). Students are expected to sit the exam on the prescribed day and should not make plans to travel, attend work functions or make any other plans on this day.

4.4 Assessment Format Your written assignments must be formatted as per the requirements below:

− Use 12pt font − 2.5 cm left margin − 1.5 line spacing − Leave a line between each paragraph − Student number on each page − Number each page − Use Harvard method for referencing - more information can be found on the

UNSW business school EDU website

4.5 Assignment Submission Procedure All assignment tasks excluding the exam are to be submitted via the Moodle platform. The essay (Assignment 1) is to be submitted in an electronic copy via the turn-it-in link on the Course website by Week 4, Friday 19th August, 9.30 am. Paper copy submission is not required. When submitting your assignment in the course website, you are required to declare your work is original, and has not been submitted previously for assessment.

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The report (Assignment 2) is to be submitted in an electronic copy via the turn-it-in link on the Course website by Week 9, Friday 23rd September, 9.30am. Paper copy submission is not required. When submitting your assignment in the course website, you are required to declare your work is original, and has not been submitted previously for assessment. The Everest climbs must be completed with your teams as outlined in weeks 5 and 7. The videos will be submitted via ‘the box’ on Moodle by Friday 14th October at NOON Peer reviews will also occur via Moodle. You are advised to UPLOAD THIS ON CAMPUS, as often home upload speeds are not sufficient for this style of video. Please allow time for this to upload, as no extensions are possible. Review of Videos and teams must be completed by Friday October 21 at NOON. Students are reminded to keep a copy of all work submitted for assessment and to keep their returned marked assignments.

4.6 Late Submission You must submit all assignments and attend all examinations scheduled for your course. A penalty of 10% for each day the assignment is late will be applied. You should seek assistance early if you suffer illness or misadventure affecting your course progress. No extensions will be granted except in the case of serious illness or misadventure or bereavement which must be supported with documentary evidence. Requests for extensions must be made via the special considerations portal and student central and be accompanied by the appropriate documentation no later than 24 hours before the due date of the assignment (the time your tutorial commences). Only formally applications can approve a request for an extension. If you do make a request for an extension, you will be notified via the system with the decision. Note: A request for an extension does not guarantee that you will be granted one. No extensions are possible for the video submission or peer review. Requests for a remark From time to time some students will query the mark they have received on an assessment. If you have a question about the mark you received on Assignment 1 or Assignment 2, you must first make an appointment with your tutor no earlier than one week after the course assignment return date, but no later than two weeks from the return date, to discuss your concerns. The return date is usually 3 weeks after submission of the assignment. If you choose to access your assignment via the course website at a later date, keep in mind that you are still required to follow the course return date timing. If, after speaking to your tutor you remain unhappy with their explanation, you may request a review of your assignment. Keep in mind that a request for an assignment review is not automatically granted. To qualify for an assignment review you must submit, in writing, the specific reasons you believe a review is warranted. This document should also include a discussion of the tutor’s comments and how the components of your essay relate to the assignment criteria. Applications that request a re-mark on the basis of “I felt the mark was too low” will be rejected. In order to request a remark please refer to the UNSW Policy around students' request for remarking assignments: https://student.unsw.edu.au/sites/all/files/uploads/group47/forms/ReviewofResults.pdf

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Quality Assurance The Business School is actively monitoring student learning and quality of the student experience in all its programs. A random selection of completed assessment tasks may be used for quality assurance, such as to determine the extent to which program learning goals are being achieved. The information is required for accreditation purposes, and aggregated findings will be used to inform changes aimed at improving the quality of Business School programs. All material used for such processes will be treated as confidential. 5 COURSE RESOURCES Required Resources: available to purchase at UNSW Bookshop or in the UNSW Library x Textbook:

Robbins, S., Bergman, R., Stagg, I., Coulter, M., Judge, T., Millett, B., & Boyle, M. (2015). Managing Organisations and People MGMT 1001 - Customised for the University of New South Wales (3rd ed). Sydney, Australia: Pearson Prentice Hall.

The website for this course is on Moodle at: http://moodle.telt.unsw.edu.au 6 COURSE EVALUATION AND DEVELOPMENT Based on feedback and consultation with the Business School’s key stakeholders (including major corporations and professional service firms, professional associations and alumni) the core program for the Bachelor of Commerce has been redeveloped. This course has been developed and included in the core based on stakeholder feedback that graduates need to be proficient not only in 'technical' skills but also have a broader understanding of the 'human side' of organisation and well developed team work, critical thinking and communication skills. In light of the need for students to critically evaluate on line media sources, the course assessment items have been adjusted to reflect the changing nature of information. Each year feedback is sought from students about the courses offered in the School and continual improvements are made based on this feedback. In this course, we will seek your feedback through the university CATEI process. 7 COURSE SCHEDULE

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COURSE SCHEDULE S2 2016

Week Lecture Topic Tutorial Topic Other Activities/ Assessment

Week 1 25 July

Topic 1: Introduction to organisations and management Lecturer: Lynn Gribble

NO TUTORIALS

Week 2 1 August

Topic 2: Foundations of management theory Lecturer: Lynn Gribble

Topic 1: Introduction to organisations and management

Week 3 8 August

Topic 3: Attitudes, perception and personality Lecturer: Lynn Gribble

Topic 2: Foundations of management theory

Essay workshop

Week 4 15 August

Topic 4: Groups and Teams Lecturer: Lynn Gribble

Topic 3: Attitudes, perception and personality

Essay due: Friday 19 August at 9.30am

Week 5 22 August

Topic 5: Communication Lecturer: Lynn Gribble

Topic 4: Groups and Teams

Undertake Everest climb 1 this week between 22 Aug (9am) – 26 August (5pm)

Week 6 29 August

Topic 6: Decision Making Lecturer Lynn Gribble

Topic 5: Communication

Week 7 5 September

Topic 7: Leadership and growth mindsets Lecturer: Lynn Gribble

Topic 6: Decision Making

Undertake Everest climb two this week between 5 Sept (9am) - 9 Sept (5pm)

Week 8 12 September

Topic 8: Strategic Human Resource Management Lecturer: Lynn Gribble

Everest Debrief Report workshop

Week 9 19 September

Topic 9: Strategic management Lecturer: Hugh Bainbridge

Topic 8: Strategic Human Resource Management

Simulation report due Friday 23 Sept at 9.30am

Week 10 4 October

Topic 10: International business Lecturer: Hugh Bainbridge (Monday 3 October is Labour Day public holiday) Monday lecture attendees may attend another lecture this week

NO TUTORIALS

Week 11 10 October

Topic 11: Social responsibility and ethics Lecturer: Hugh Bainbridge

Topic 10: International business

Upload your video by Friday 14 Oct noon

Week 12 17 October

Topic 12: Course review and exam preparation Lecturer: Hugh Bainbridge

Topic 11: Social responsibility and ethics

Review you team and other’s videos by noon Friday 21 Oct Complete SONA studies

Week 13 24 October

NO LECTURES Topic 12: Course review

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PART B: KEY POLICIES, STUDENT RESPONSIBILITIES AND SUPPORT 7 PROGRAM LEARNING GOALS AND OUTCOMES The Business School Program Learning Goals reflect what we want all students to BE or HAVE by the time they successfully complete their degree, regardless of their individual majors or specialisations. For example, we want all our graduates to HAVE a high level of business knowledge, and a sound awareness of ethical, social, cultural and environmental implications of business. As well, we want all our graduates to BE effective problem-solvers, communicators and team participants. These are our overall learning goals for you and are sought after by employers. You can demonstrate your achievement of these goals by the specific outcomes you achieve by the end of your degree (e.g. be able to analyse and research business problems and propose well-justified solutions). Each course contributes to your development of two or more program learning goals/outcomes by providing opportunities for you to practise these skills and to be assessed and receive feedback. Program Learning Goals for undergraduate and postgraduate students cover the same key areas (application of business knowledge, critical thinking, communication and teamwork, ethical, social and environmental responsibility), which are key goals for all Business students and essential for success in a globalised world. However, the specific outcomes reflect different expectations for these levels of study. We strongly advise you to choose a range of courses which assist your development of these skills, e.g., courses assessing written and oral communication skills, and to keep a record of your achievements against the Program Learning Goals as part of your portfolio.

Business Undergraduate Program Learning Goals and Outcomes

1. Knowledge: Our graduates will have in-depth disciplinary knowledge applicable in local and global contexts. You should be able to select and apply disciplinary knowledge to business situations in a local and global environment. 2. Critical thinking and problem solving: Our graduates will be critical thinkers and effective problem solvers. You should be able to identify and research issues in business situations, analyse the issues, and propose appropriate and well-justified solutions. 3. Communication: Our graduates will be effective professional communicators. You should be able to:

a. Prepare written documents that are clear and concise, using appropriate style and presentation for the intended audience, purpose and context, and

b. Prepare and deliver oral presentations that are clear, focused, well-structured, and delivered in a professional manner.

4. Teamwork: Our graduates will be effective team participants. You should be able to participate collaboratively and responsibly in teams, and reflect on your own teamwork, and on the team’s processes and ability to achieve outcomes. 5. Ethical, social and environmental responsibility: Our graduates will have a sound awareness of the ethical, social, cultural and environmental implications of business practice. You will be able to:

a. Identify and assess ethical, environmental and/or sustainability considerations in business decision- making and practice, and

b. Identify social and cultural implications of business situations.

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8 ACADEMIC HONESTY AND PLAGIARISM The University regards plagiarism as a form of academic misconduct, and has very strict rules regarding plagiarism. For UNSW policies, penalties, and information to help you avoid plagiarism see: https://student.unsw.edu.au/plagiarism as well as the guidelines in the online ELISE tutorials for all new UNSW students: http://subjectguides.library.unsw.edu.au/elise To see if you understand plagiarism, do this short quiz: https://student.unsw.edu.au/plagiarism-quiz For information on how to acknowledge your sources and reference correctly, see: https://student.unsw.edu.au/harvard-referencing

For the Business School Harvard Referencing Guide, see the Business Referencing and Plagiarism webpage (Business >Students>Learning support> Resources>Referencing and plagiarism). 9 STUDENT RESPONSIBILITIES AND CONDUCT Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed. Information and policies on these topics can be found in UNSW Current Students ‘Managing your Program’ webpages: https://student.unsw.edu.au/program

9.1 Workload It is expected that you will spend at least nine to ten hours per week studying this course. This time should be made up of reading, research, working on exercises and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities. We strongly encourage you to connect with your Moodle course websites in the first week of semester. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course. Information on expected workload: https://student.unsw.edu.au/uoc

9.2 Attendance Your regular and punctual attendance at lectures and seminars, as well as in online activities, is expected in this course. University regulations indicate that if students attend less than 80% of scheduled classes they may be refused final assessment. For more information, see: https://student.unsw.edu.au/attendance

9.3 General Conduct and Behaviour You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class,

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such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class. More information on student conduct is available at: https://student.unsw.edu.au/conduct

9.4 Health and Safety UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others. For more information, see http://safety.unsw.edu.au/

9.5 Keeping Informed You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details. 10 SPECIAL CONSIDERATION You must submit all assignments and attend all examinations scheduled for your course. You should seek assistance early if you suffer illness or misadventure which affects your course progress. General information on special consideration for undergraduate and postgraduate courses:

1. All applications for special consideration must be lodged online through myUNSW within 3 working days of the assessment (Log into myUNSW and go to My Student Profile tab > My Student Services > Online Services > Special Consideration). You will then need to submit the originals or certified copies of your completed Professional Authority form (pdf - download here) and other supporting documentation to Student Central. For more information, please study carefully in advance the instructions and conditions at: https://student.unsw.edu.au/special- consideration

2. Please note that documentation may be checked for authenticity and the submission of false documentation will be treated as academic misconduct. The School may ask to see the original or certified copy.

3. Applications will not be accepted by teaching staff. The lecturer-in-charge will be automatically notified when you lodge an online application for special consideration.

4. Decisions and recommendations are only made by lecturers-in-charge (or by the Faculty Panel in the case of UG final exam special considerations), not by tutors.

5. Applying for special consideration does not automatically mean that you will be granted a supplementary exam or other concession.

6. Special consideration requests do not allow lecturers-in-charge to award students additional marks.

Business School policy on requests for special consideration for Final Exams in undergraduate courses: The lecturer-in-charge will need to be satisfied on each of the following before supporting a request for special consideration:

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1. Does the medical certificate contain all relevant information? For a medical certificate to be accepted, the degree of illness, and impact on the student, must be stated by the medical practitioner (severe, moderate, mild). A certificate without this will not be valid.

2. Has the student performed satisfactorily in the other assessment items? Satisfactory performance would require at least all other assessment items to be satisfactorily attempted and meeting the obligation to have attended 80% of tutorials.

3. Does the student have a history of previous applications for special consideration? A history of previous applications may preclude a student from being granted special consideration.

Special consideration and the Final Exam in undergraduate courses: Applications for special consideration in relation to the final exam are considered by a Business School Faculty panel to which lecturers-in-charge provide their recommendations for each request. If the Faculty panel grants a special consideration request, this will entitle the student to sit a supplementary examination. No other form of consideration will be granted. The following procedures will apply:

1. Supplementary exams will be scheduled centrally and will be held approximately two weeks after the formal examination period. The dates for the Business School supplementary exams for Semester 2, 2016 are:

6th December – exams for the School of Accounting 7th December – exams for all Schools except Accounting and Economics 8th July – exams for the School of Economics

If a student lodges a special consideration for the final exam, they are stating they will be available on the above dates. Supplementary exams will not be held at any other time.

2. Where a student is granted a supplementary examination as a result of a request for special consideration, the student’s original exam (if completed) will be ignored and only the mark achieved in the supplementary examination will count towards the final grade. Failure to attend the supplementary exam will not entitle the student to have the original exam paper marked and may result in a zero mark for the final exam.

If you attend the regular final exam, you are extremely unlikely to be granted a supplementary exam. Hence if you are too ill to perform up to your normal standard in the regular final exam, you are strongly advised not to attend. However, granting of a supplementary exam in such cases is not automatic. You would still need to satisfy the criteria stated above. The Business School’s Special Consideration and Supplementary Examination Policy and Procedures for Final Exams for Undergraduate Courses is available at: https://www.business.unsw.edu.au/students/resources/student-centre/student- resources/policies-and-guidelines/supplementary-exam-policy-for-undergraduates Special consideration and assessments other than the Final Exam in undergraduate courses:

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If you encounter a misadventure and require an extension please use the online system to apply. Please note that application does not mean you will be granted an extension. 11 STUDENT RESOURCES AND SUPPORT The University and the Business School provide a wide range of support services for students, including:

x Business School Education Development Unit (EDU) https://www.business.unsw.edu.au/students/resources/learning-support The EDU provides academic writing, study skills and maths support specifically for Business students. Services include workshops, online resources, and individual consultations. EDU Office: Level 1, Room 1033, Quadrangle Building. Phone: 9385 5584; Email: [email protected]

x Business Student Centre https://www.business.unsw.edu.au/students/resources/student-centre Provides advice and direction on all aspects of admission, enrolment and graduation. Office: Level 1, Room 1028 in the Quadrangle Building; Phone: 9385 3189.

x Moodle eLearning Support For online help using Moodle, go to: https://student.unsw.edu.au/moodle-support For technical support, email: [email protected] Phone: 9385 1333.

x UNSW Learning Centre http://www.lc.unsw.edu.au/ Provides academic skills support services, including workshops and resources, for all UNSW students. See website for details.

x Library training and search support services http://www.library.unsw.edu.au/

x IT Service Centre Provides technical support for problems logging in to websites, downloading documents etc. https://www.it.unsw.edu.au/students/index.html Office: UNSW Library Annexe (Ground floor). Ph: 9385 1333. Wellbeing, Health and Safety https://student.unsw.edu.au/wellbeing Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling. Phone: 9385 5418.

x Disability Services https://student.unsw.edu.au/disability Provides support for students who are trying to manage the demands of university as well as a health condition, learning disability or have personal circumstances that are having an impact on their studies. Office: Ground Floor, John Goodsell Building; Phone: 9385 4734; Email: [email protected]