How Can Uber Improve Its Customer Relationship Management: A 30 pages PPT(including comments showing what to say during the presentation) for 30 minutes presentation and Project Proposal

profileaaronjackieqi
Metrics.docx

The easiest and most straight forward way is to see if the usage of Uber increases after applying these solutions.

If the usage increase, Uber should also build a mathematical model to see if the increase of usage would lead to an increase of profit and market share.