Write Short Report on Professional Forms of Communication

Memo on Short Report

To: Danielle Harned, University of Maryland Global College professor

From: Chantal Sanchez Laucer, University of Maryland Global College student

Date: September 20, 2019

Subject: Request to Write Short Report on Professional Forms of Communication

Summary

The use of texting or SMS as a form of professional communication can this can result in good open lines of reciprocal communication in the workplace. Guidelines are implemented to prevent personal discomforts.

What the Problem Is and Why It Needs to Be Investigated

During working hours, there have been issues where an e-mail is sent by higher with valuable information that needed a response immediately. In my case, as a property chief for my work section, my job consists of a combination of computer work and inventory. The days I have to take accountability of the property, I am not on my computer. Therefore, any e-mails sent during the time are not being read. In technology advance workspaces, SMS and video calls are introduced as a form of instantaneous forms of communication. Texting is considered casual, is informal communication due to abbreviations and wording we rarely use in a professional setting. The biggest concern of introducing texting or video calls loss of ethical and professionalism aboard the workplace.

What Primary Research I Will Conduct about the Problem

The world of technology is advancing, and everyday some innovations help companies work smarter not harder. Throughout the years there's an increase of companies who are assigning cellphones and tablets for official use to track e-mails threads and all other work-related communications. I don't believe we have to spend money to issue electronic but at least Implement guidelines for work-related communication via text or video calls. For my primary research, I will generate a survey. The completion of this survey will be voluntary; that way, we receive honest answers from individuals amongst my workspace. The surveys will consist of a series of questions that indicate the preference of the employees' form of communication.

How My Organization or Community Will Benefit from My Recommendations

My organization will benefit from my recommendations for different forms of communications. Besides providing faster responds and solutions, the employees will gain a sense of confidence and open-ended levels of communications without the looming possibility of reprisal due to something misinterpreted via text. As long as the guidelines are followed, there should not be an issue with higher. One benefit can be a change in the pressure of having to work outside of work hours, sending e-mails. Another advantage is that it can reduce the risk of reprisal due to something communicated personally via texting.