Leadership and Management

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Mediation Requirements

• To be a mediator one must be accredited by a Recognised Mediator Accreditation Body for the

following:

o Good character

o Compliance to industry practice standards

o Compliance to legislative and approval requirements

o Evident with relevant insurance, statutory indemnity or employee status

o Evident with competence as a mediator through education, training, and/or experience

• To commence a mediation, Bounce Fitness must ensure that they can provide a safe environment

where the mediation can be conducted.

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Mediation Process

1. Convene the mediation

o Plan and prepare for the mediation. This includes:

▪ Preparing necessary documents

▪ Contacting parties involved

2. Conduct an opening session

o Meeting with individual parties separately to get agreement on certain aspects of the

mediation to be conducted

3. Communication

o During the session, discuss all necessary information and detail that will help come up

with a solution to the dispute

4. Negotiation

o Plan out or suggest solution to the parties involved. Providing no bias to any side of the

dispute.

5. Closure

o Briefing of the conducted mediation. Discussion of the results or planning of the next

session.