Chapter 8 Business Management 2700

Chapter Eight

Part one:

1. Describe how the systems theory works. 2. Describe how the Steiner GPM Model works. 3. Summarize the three suggestions of Mannix and Neale regarding managing diversity

within teams.

4. How can groupthink hurt diverse work teams—be specific? 5. Name three skills needed for diversity leadership in teams as stated in the text.

Part two:

After reading pages 166-167, “A musical model for diversity management” summarize in two

paragraphs what suggestions you would utilize in leading diverse teams.

Part three:

Figure 8.3 The Hackman Model of Effective Teams

Explain how as a group participant you can create the “the real team” with “compelling

direction” viewpoint as described in the text.