marketing communication

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MCLecturewk3MCStrategystu.pptx

Lecture Week 3 Marketing Communications Strategy

© Rustic Look Pencils by Anderson Mancini

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UTS 24736 Marketing Communications

SPRING 2019

Subject Coordinator: Dr. Valeria Noguti

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Subject Structure

MC Strategy

Integrated MC and Budgeting

Creative Strategy

Media Strategy

Evaluation and Metrics

Introduction to MC

MC Industry

Buyers

#1: Advertising, sponsorship

#2: Direct marketing, personal selling, sale promotion, field and experiential marketing, placement, exhibitions, packaging, licensing

#3: Digital, PR

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Foundations

Managing Marketing Communications

Marketing Communications Mix

Top 20 Advertisers Australia 2019 Financial Year Total Estimated Spend ($M)

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https://www.adnews.com.au/news/the-top-20-advertisers-in-australia-for-2019

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Australian Advertising 2019

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Global advertising spending from 2010 to 2019 (in billion U.S. dollars)

Global advertising spending 2010-2019

Note: Worldwide; 2010 to 2018

Further information regarding this statistic can be found on page 8.

Source(s): GroupM; ID 236943

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Spending in billion U.S. dollars

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019* 399.26 418.28 434.04 451.14 467.58 485.17 503.67 521.38 543.71 563.02

Spending in billion U.S. dollars

Largest global advertisers in 2017, by ad spending (in billion U.S. dollars)

Largest global advertisers 2017

Note: 2017

Further information regarding this statistic can be found on page 8.

Source(s): Advertising Age; OnlineMarketing.de; ID 286448

Spending in billion U.S. dollars

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Spending in billion U.S. dollars

Samsung Electronics Procter & Gamble Co. L'Oréal Unilever Nestle 11.2 10.5 8.6 8.5 7.2

Advertising spending in the world's largest ad markets in 2018 (in billion U.S. dollars)

Advertising spending in the world's largest ad markets 2018

Note: Worldwide; June 2019; estimates; current prices

Further information regarding this statistic can be found on page 8.

Source(s): Zenith; ID 273736

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Population:

Canada => ~ 37 million

Australia => ~ 24.5 million

US => ~ 327 million

Sweden => ~ 10 million

China => ~ 1400 million

Ad $ per capita:

$292

$506

$703

$400

$62

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Column2

United States China Japan United Kingdom Germany Brazil France South Korea Australia Canada Italy Indonesia India Russia Spain Switzerland Mexico Belgium Netherlands Sweden 229.68 87.08 43.18 27.5 24.92 13.47 13.26 12.89 12.43 10.78 9.0399999999999991 9 8.93 7.48 6.51 6.13 5.1100000000000003 5.1100000000000003 4.8099999999999996 4

Spending in billion U.S. dollars

Year-over-year change of advertising expenditure in selected countries from 2016 to 2018

Ad spend growth 2016-2018, by country

Note: Worldwide; January 2018; forecast; current prices; worldwide data based on 12 major markets

Further information regarding this statistic can be found on page 8.

Source(s): WARC; Website (adobomagazine.com); ID 276805

Year-over-year change

Russia:

16: $6.6 bi

17: $8.7 bi

18: $9.7 bi

World Cup…

UK:

15: $28.6 bi

16: $26.5 bi

17: $25.6 bi

18: $26.5 bi

Brexit ref 2016

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2018

India Russia China Australia United States Brazil Worldwide United Kingdom Italy Japan Germany France 0.13100000000000001 0.11899999999999999 0.08 6.4000000000000001E-2 5.0999999999999997E-2 5.0999999999999997E-2 4.7E-2 3.5000000000000003E-2 3.4000000000000002E-2 0.03 2.3E-2 1.0999999999999999E-2 2017

India Russia China Australia United States Brazil Worldwide United Kingdom Italy Japan Germany France 0.152 0.317 4.7E-2 8.5999999999999993E-2 3.3000000000000002E-2 0.129 0.03 -3.5000000000000003E-2 7.0000000000000001E-3 -0.01 1E-3 -1.2999999999999999E-2 2016

India Russia China Australia United States Brazil Worldwide United Kingdom Italy Japan Germany France 6.5000000000000002E-2 6.4000000000000001E-2 4.4999999999999998E-2 5.8000000000000003E-2 8.5000000000000006E-2 3.4000000000000002E-2 3.7999999999999999E-2 -7.2999999999999995E-2 4.2000000000000003E-2 0.14199999999999999 2.5000000000000001E-2 8.9999999999999993E-3

Distribution of global advertising expenditure from 2015 to 2020, by media

Global advertising expenditure 2015-2020, by media

Note: Worldwide; 2015 to 2018

Further information regarding this statistic can be found on page 8.

Source(s): Dentsu Aegis Network; ID 245440

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Digital

2015 2016 2017 2018 2019* 2020* 0.246 0.318 0.35599999999999998 0.38500000000000001 0.41399999999999998 0.438 TV

2015 2016 2017 2018 20 19* 2020* 0.42 0.38300000000000001 0.36599999999999999 0.35399999999999998 0.34100000000000003 0.33200000000000002 Newspapers

2015 2016 2017 2018 2019* 2020* 0.124 0.104 9.0999999999999998E-2 0.08 7.0999999999999994E-2 6.3E-2 Out of home

2015 2016 2017 2018 2019* 2020* 6.9000000000000006E-2 6.3E-2 6.3E-2 6.3E-2 6.3E-2 6.2E-2 Radio

2015 2016 2017 2018 2019* 2020* 6.6000000000000003E-2 6.5000000000000002E-2 6.3E-2 6.2E-2 0.06 5.8000000000000003E-2 Magazines

2015 2016 2017 2018 2019* 2020* 6.9000000000000006E-2 6.3E-2 5.6000000000000001E-2 0.05 4.4999999999999998E-2 4.1000000000000002E-2 Cinema

2015 2016 2017 2018 2019* 2020* 5.0000000000000001E-3 6.0000000000000001E-3 6.0000000000000001E-3 6.0000000000000001E-3 6.0000000000000001E-3 6.0000000000000001E-3

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Table 5.1 An audience interpretation of marketing communications strategy

Target x Communications Goal

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Figure 5.3 The direction of a marketing communications pull strategy Source: From Essentials of Marketing Communications, Pearson Education (Fill, C. 2011) figure 4.2, p. 99.

Pull Strategies

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Figure 5.4 The direction of a marketing communications push strategy

Source: From Essentials of Marketing Communications, Pearson Education (Fill, C. 2011) figure 4.3, p. 102.

Push Strategies

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How do Marketing Communications (Marcoms) contribute to profit?

Profit = (Price – Cost) x Unit Sales

Which can you influence through Marcoms?

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Sales & Market Share Objectives

Can sales and market share be used interchangeably?

Market share is relative to competitors:

In growing markets:

↑ Sales => Market Share: no change

↑ Sales => Market Share ↓ (competitors’ sales are gr

In declining markets:

↓ Sales => Market Share: no change

↓ Sales => Market Share ↑ (e.g., competitors are leaving the market)

Sales always important objective!

If market share is used as an objective, the competitive landscape needs to be identified

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Marketing Communications Objectives

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Marcoms need to align with corporate objectives;

Some campaigns designed to promote corporate objectives

Primary objectives

Intermediary objectives, conducive to the ultimate objectives

For long term, sustainable achievement of primary objectives, behavioural objectives are important: e.g., loyalty

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Awareness as an Objective

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Example: promote important/new attribute

Novelty, POS activity

High involvement ads

(faster effect);

Classical conditioning (may be slower to build effect)

Example: radio which is cheaper than tv, support WOM

Provide a lot of information such as a good website, allow experimentation, invest in salespeople, etc

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SMART Objectives

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Category Positioning (mental partitioning)

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(Rossiter & Percy 2018)

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Automobiles

Regular Sedans

European

cars

Large

Medium

SUVs and other truck-like vehicles

Japanese cars

Korean cars

American

cars

Small

High-priced

Medium-priced

Chevrolet Monte Carlo

Ford Focus

Chrysler Sebring

Low-priced

Category Positioning (mental partitioning)

Defining your market

What is the true market that your brand competes in?

If consumer wants to satisfy thirst: what options are available?

Build a category positioning

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Perceptual Mapping

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Positioning Strategies

Product features: Aldi “Good Different”

Price/quality: Private label products (e.g., Woolworths Select = good value)

Use: After Eight chocolate

Product class dissociation: Dove is “not soap”

User: Lynx/Axe (from teen repositioned to uni guy “Find your magic”)

Competitor: Avis ”we are number 2, we try harder”

Benefit: Wash and Go shampoo

Heritage or cultural symbol: Patek Philippe watches

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The Economist

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Problem: getting people to subscribe at full price

Research: problem caused by targeting wrong consumers

Readers: loyal, open-minded and comfortable when challenged

Non-readers: lack of awareness or misconception about content

(what do you think about the publication?)

Task: encourage new audiences to re-evaluate their understanding of the brand, ie.e, get the right target market (open-minded people, comfortable when challenged, “globally curious”) to do this re-evaluation so that they would subscribe; need to screen out the wrong target (someone not likely to read it)

Objective:

Main: sell x number of subscriptions, ROI of x%, increase retention rate to 25%

Intermediary:

increase by x% the number of people in the UK that find the brand interesting

decrease by x% the number of people in the UK that find the brand boring and dry

Budget: only £10,000

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Questions:

What is the positioning strategy used?

What is the buyer group the campaign is targeting?

What are the direct competitors (partitioning)?

How is the campaign contributing to profit? Price, cost, unit sales?

Why did it reach the results it did?

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Wrapping up

Marketing Communications Strategy discussed

Next week: Integrated Marketing Communications & Budgeting

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