Mediation Approaches, Components, and Culture

McCorkle_2e_PP_Ch2.pdf

MEDIATION THEORY AND PRACTICE 2nd Edition

Suzanne McCorkle and Melanie J. Reese

Chapter Two: The Basic Components of Mediation

Philosophical Assumptions

Transformative Approach Problem-Solving Approach Balanced Approach

Functional Models of Mediation

 Introduction Introduce parties, process, provide clarification,

offer encouragement

 Storytelling  Problem solving

Defining the problem, setting agenda, generate options

 Resolution

Variables in Mediation Models

 Pre-mediation or no pre-mediation  Allow interruptions or control speaker’s

time  Allow, require, or forbid caucuses  Require initial agenda or develop as

mediation evolves

Variables in Mediation Models  Consider steps functional or

chronological  Focus on the problem, the emotions, or

balance the focus  Prescribe moves or allow mediator

choice  Allow or prohibit parties talking to each

other  Writing agreement or not writing

agreements

Variables in Mediation Models

 Allow or prohibit parties talking to each other

 Writing agreement or not writing agreements

Opening Statements

 Welcome parties to the mediation  Introductions  Establish mediator credibility  Confirm decision-makers at table

Opening Statements (cont.)

 Explain nature and scope of mediation  Detail mediator’s role  Discuss possibility of private meetings  Define impartiality and neutrality

Opening Statements (cont.)

 Cover confidentiality and limitations  Explain mediator’s notes  Establish ground rules for

communication  Establish logistics

Opening Statements (cont.)

 Review outside resources  Secure commitment to begin  Transition to storytelling and issue

identification

Culture Styles of Conflict (Hammer: 2002, 2005)

Discussant cultural conflict style  Engagement cultural conflict style Accommodation cultural conflict style Dynamic cultural conflict style

Hofstede’s Cultural Dimensions

 Power Distance  Individualistic/Collectivist  Masculinity/Femininity  Uncertainty Avoidance  Short vs. Long Term Perspective

Compare Cultures at the Hofstede Center

http://geert-hofstede.com/countries.html